Travelex UK reviews

Travelex UK reviews

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Review by confirmed purchaser

TRUST IN THEM

i HAVE USED TRAVELEX TWICE NOW. IT WAS SO EASY. THE MONEY WAS DELIVERED ON THE DAY I ASKED FOR. THE EXCHANGE RATE WAS THE BEST I COULD FIND.
SO GO ON GIVE THEM A TRY I AM SURE YOU WON'T BE DISAPPOINTED.
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Review by confirmed purchaser

Travelex do exactly what they promise, I have used them several times and been completely satisfied every time.

Really cannot say any more, they have done exactly what I wanted every time.
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Diabolical

My card didnt work at all whilst abroad and every time i tried to load more cash onto it it came up with an error message and failed to work but STILL look the funds from my normal bank account. Complete waste of time and money.
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Happy Hour

We just made £10 using the happy hour promotion! Good idea and very easy to pick up at the airport before you go!
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Review by confirmed purchaser

Quick and easy to use.

I got a good exchange rate. The currency was delivered quickly by Royal Mail. Overall a very good experience. I would use Travelex again.
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Review by confirmed purchaser

quick easy and hassle free

Have bought currency this way before and will do same again next time we travel
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Review by confirmed purchaser

As described!

Ordered foreign currency via Travelex website two days before travel (got a better rate than at airport desk). Chose my collection point at airport. Money ready and waiting when I got there.
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Review by confirmed purchaser

Show me the money..!!

Great online rates and eazy n quick to pick up from airport departures...
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Review by confirmed purchaser

Did NOT do the job

I bought a US$ card in the UK and loaded it with US$, which was then refused at Chase and Bank Of America branches in mainland USA. The Bank of America branch had it's own Travelex desk -who, it turns out, can't help with anything but US issued cards.

I needed the card to withdraw US$ cash in Cenrtal America, mainly Costa Rica. I used indoor bank branches only, the card never left me. Despite assurances it would be accepted, it was not, by any of the banks I tried. I used it once in a National Museum shop, which worked. I then recieved a call from Travelex to say my card had been stopped due to suspcioius use. I phoned and was told to go online and identifiy which transactions were fraudulent fill out a form and scan to pdf or post it back to the Uk whereby they would review it ana consider unlocking/reissuing my card and funds ( i did this on my return home & 3 weeks later still no word from them)

So i had no money, not that I had had any anyway. Good thing i didn't rely on Travelex. As of now my card is blocked the money has gone and the money was all spent in countries I have never been to. That spending is in dispute.

However, i cannot and would not recommend them based on their performance in the US, let alone anywhere else. The risk you take if you rely on Travelex to safely provide you with funds when travelling is great, if they cannot even set you up to use ATMs in such mainstream banks in the USA.
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Review by confirmed purchaser

Quick friendly service

Good quick service at a good exchange rate
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Review by confirmed purchaser

Unable to reload my single currency card online

Tried to reload money onto my single currency on the Travelex website many times, but never succeed. Got really annoyed after filling all the details after many times. Forced me to take more cash.
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Review by confirmed purchaser

The service was fast and efficient

Excellent service and good rates. The money was delivered exactly as requested. Have used Travelex a couple of times and found them to be extremely good. I would recommend them to anyone
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Review by confirmed purchaser

Excellent service from start to finish!!

Would use this company again!!
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Review by confirmed purchaser

Travel cash at high speed,faster than a speeding euro to my door.

Cash was sent 1st class on day i requested, no waiting in to sign for it for days on end.
Good rate of exchange more than Post Office, and no queuing at counter.
BRILLIANT!!!
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Review by confirmed purchaser

Does exactly what is says on the tin!

4th trip to New Zealand organised several months ago, but left currency exchange left until week before departing! Shopped around looking at best conversion rates and services offered. Travelex head and shoulders above the rest, with excellent rates, free delivery with next day service. Placed order online, email reply on confirmation and received secure delivery. Many thanks to Travelex to quickly and efficiently completing my travel arrangements. I would not hesitate to recommend them to family and friends.
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Review by confirmed purchaser

40000 Mexican Pesos all in 100 Peso Notes?!?!

We recently travelled to Mexico and took more than £1000 in spending money which we ordered via travelex. We took 90% Mexican Pesos and 10% US Dollars. Ordered online and picked up at Manchester T2 with ease. We, and the other couple we travelled with, who had ordered too, were disappointed to find that all of our currency was in all the same notes. The Mexican Pesos were in all in 100 Peso notes, literally all of them. This took about 10 minutes for the sales assistant to count out and was an inconvenience to us, her and the large queue behind us! It would have been nice to have the option of how we wanted the notes. The US dollars were all in $10 and $20 notes and we also wanted these in smaller notes to use for tips. The cashier claimed to not have any but changed about $20 for us anyway. We went to other Travlex branches at T2 airside and they also claimed to not have any other note variations. Fairly poor as we were left with large notes in a country where everybody wants a tip!
Travelex

Reply from Travelex

Dear Richard,

We are sorry that you were unhappy with the denominations we supplied in your order. It can sometimes be difficult to source specific denominations for less popular currencies but, where stock availability allows, we do always supply a sensible mix.

Regretfully our online service does not offer the option to select specific denominations. Thank you for your feedback, we have forwarded your comments to our online team for them to consider whether future releases of our website could allow customers to specify denominations.

We look forward to welcoming you back to www.travelex.co.uk soon.

Kind regards
Online Support Team
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Review by confirmed purchaser

everything worked fine

everything worked fine, w32hat more can I say
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Review by confirmed purchaser

HOW EASY IS THIS!!!

This is the first time I have used this service and I was a little nervous especially to rely on the mail to make sure I had my currency before leaving the UK. I have to say in future I will use this system as it is not only easy but very efficient and even nicely presented..
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Review by confirmed purchaser

I always use travelex

I always use Travelex. They have consistently the best rate. You can order very easily online. And best of all you can collect after going through security at the airport whilst waiting around before boarding.
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Review by confirmed purchaser

Fast efficient service with a good travel exchange rate

Easy to use website. Good rates. Delivery by Post Office the next morning. Easy.

Travelex.co.uk

About Travelex

Travelex.co.uk offers you a great deal on your foreign currency with the Travelex.co.uk Price Promise - if you find a cheaper overall price on your travel money, we'll refund the difference.

Visit Travelex UK

www.travelex.co.uk

We live here: 65 Kingsway
WC2B 6TD London
United Kingdom

Category

Travelex UK is ranked 89 out of 260 in the category

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