No queue downstairs at arrivals desk, which I passed first. COuldn't collect money here only the 1 I'd reserved it at. Had to wait a good ten minutes as one customer was very slow which was really annoying.
To reply as a company, please log in to your business account.
We are sorry to hear that you had to queue for a long time to collect your order. We welcome your feedback and have forwarded your comments to the Manager of the bureau so that the staff cover can be reviewed.