Travelex UK reviewed by

1 Reviews

Review by confirmed purchaser
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trustpilot stars
Review by confirmed purchaser

not so good this time

normally Travelex are very quick & efficient. This time however, it took about 30mins to collect our currency, previously ordered.

It'd be helpful to collect from ANY Travelex desk at LBA - the customer could then decide, depending on the queue.
    Travelex UK
    TrustScore 8.9 / 10
    5,559 Reviews

    Reply from Travelex UK

    Dear D Spen,

    We are sorry that collection from the bureau was a slow process.

    Some manual processing is required by bureau staff when orders are collected. Travelex is currently working to upgrade its order processing system and aims to deliver a speedier service and enhanced customer experience very soon.

    Your feedback has been passed on to the online team for review.

    We hope you will consider our service for your future travel money requirements.

    Kind regards

    Online Support Team
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