It was a real pleasure to book my round the world trip with Travel Nation and Anna. We had a good contact and she gave me very good advices to improve my trip (and she's totally fluent in french).
There are still a few months before I left and I know I still need advice from Anna and the entire team at Travel Nation (to bbok some parts of my trip).
I recommend without hesitation Travel Nation to any travelers.
Always got back to me promptly and were helpful when I was being indecisive about my travel options! Would highly recommend.
I started off communicating with Jeremy via email, we discussed a very acceptable price for my round the world ticket however when it came to making final arrangements communication ceased. After a few attempts emailing and a few more calling I got through to him to discover I had missed the date for my ticket offer and need to wait a month or so for the next one. This seemed to be because he hadn't received my most recent emails.
Honestly, I find this more than a little odd considering we had being previously corresponding successfully.
After this news I requested he call me back the coming Friday with any news, a call didn't come. Again, I called and the next call back I requested didn't come either.
Eventually, I purchased a ticket at a slightly higher price, though I believe if I hadn't continually followed it up I don't think I would have a ticket at all. His lack of communication at the vital time has meant I have had to pay more than originally quoted and I would be interested to hear the companies thoughts on this.
-I contacted Travel Nation few months ago, and Sara immediatly called me to obtain all information she needed to quote my travel
-I received differents mails to see which way was the best
-I was able to change few countries and cities. I know it's normal because I pay for that, but it was done quickly and Sara was always available to help me.
-I paid via my bank (it was less funny), and for foreign people it's difficult to follow the paiment. It was the only little difficulty I found but it's not your fault.
To conclude, I really enjoyed sharing my project with the agence and Sara. Thank you for her advices.
Very efficient and very professional....the qualities you want when booking your annual holiday! I would happily recommend TravelNation to my friends and family.
Dealing with Adam was a breeze, he had travelled most places so knew what I wanted to get out of my trip. My plans changed so many times but this wasn't a issue he understood that planning a trip of a lifetime was important so had to be right. Would definately recommend Travel nation.
We had a complex Round The World (RTW) booking LHR => HKK => BNE => PER => MEL => LHR spanning a period of 10 months.
We had several problems solved for us by Jacki at TravelNation by lateral thinking that involved (a) fly via Sydney (SYD) to arrive in Brisbane (BNE) at 14:00 instead of 23:00 and (b) book tickets with later return date and a GBP 100.00 change fee as this would be cheaper taking the return date we wanted which cost GBP 450.00 more. The 'punt' that we are taking is we can get the return date we actually want closer to the time we depart but we have to pay GBP 100.00 per ticket to change the flights.
It is this sort of lateral thinking that 4 other RTW specialists could not come up with and yet Jacki at TravelNation did come up with and hence why we have purchased our tickets through TravelNation.
We travel 11 months out of 12 months per year so we need 'lateral thinking' travel agents and that is what we appreciated with Jacki.
Good understanding of our needs and french speaking staff
Laura, at Travel Nation, immediately understood our requirements and made suitable suggestions to enable us to make an informed decision, over a couple of phone conversations and a couple of emails, to find a good value itinerary for our trip. We were well impressed.
Me and my partner decided to travel for 3months and did not have a clue on what to do or how to even start! I looked on Travel Nation website and emailed a lady called Jackie Jones and she spoke to us and managed to plan our own intinary and within two weeks of changing and making decisions we had it booked! Even tho its all been paid for Jackie is still always there to talk and change plans! So far very impressed with Travel Nation.
please see above
After talking to pretty much every single other travel company, the decision to go with Travel Nation was an easy one. Not only were they incredibly competitive on price, but the helpful advice I received and genuine interest in my trip plans made the choice a no brainer.
Special thanks to my consultant Emily who couldn't do enough, and after a few emails and phone calls managed to find the perfect RTW itinerary for me. Even though everything is all booked, Emily is still on hand providing me with tips on where to stay and what to see. Can't rate Travel Nation enough, and am so excited to finally get going!
With a complicated round the world itinerary to plan, Helen at Travel Nation has been a great help. She came up with great alternatives to my ideas, answered every question promptly, laid out information clearly and concisely. She has become a friend and I will miss her weekly chats when my itinerary is all set. We may end up in Vietnam at the same time and would love to meet up to say thank you.
No hesitation in recommending Travel Nation Services.
I received a response from Emily within a couple of hours and she was extremely friendly and helpful. It felt like I were talking to somebody I already knew and I instantly felt like I could trust her with my queries. The questions I had were answered efficiently and I purchased my Travel insurance the following day.
I was surprised that I heard back so quickly from my initial email enquiry and the fact that you could talk to them over the phone. Jackie was very approachable and very helpful - even when changing dates the proposed itinerary. Jackie also gave some good suggestions for hotels. Really happy with the help, advice and efficiency.
Andrea Motta the Travel Nation consultant who sorted out my tickets at very short notice couldn't have been more helpful - she tried several different routes and dates until we got the best option available at a price I could live with. She also reminded me about the ESTA and drew my attention to a good travel insurance deal - but didn't push it on me (in fact I went elsewhere for this).... and she kept in touch for to check that I had received my e tickets.... I couldnt have wished for better service. I'll definitely use Travel Nation again no doubt about that...
Great service delivered via phone and email. Very easy to contact and nice people.
Seemed happy to talk through different options and ideas rather than some companies that insist you know everything before you speak to them.
Got a great deal on my trip as well.
Would wholeheartedly recommend.
Travelnation was instrumental in enabling a Cuba trip to happen for me, because as well as booking the 1 week group tour, they found the most appropriate flights for me, and sorted out for me cheap hotels and cheap shared transfers that allowed me to stay for 4 extra nights, go to Varadero, and take advantage of cheaper flights.
Everything was done for me, and everything was as expected when during the trip.
Though we have not yet embarked on our journey, we have had a lot of communication with our travel expert who has been very efficient and answered all our questions.
Our travel expert has been very patient with us, as we have had reservations as to booking a round the world ticket with a company in another country, but after having all our questions answered we felt quite safe booking the journey with Travel Nation.
Throughout the process of planning our trip around the world Travel Nation has been helpful and offered all assistance necessary, not only for our flight tickets but also car rental and ideas for activities abroad. There has only been a few details which, when paid attention to, was seen to straight away.
We also hope that everything will run as smoothe when we are on our trip.
So far we would have no reservations what so ever by recommending Travel Nation.
Stumbled across these guys on the internet after getting nowhere with other travel companies so thought i'd give them a try and i'm so glad I did. I got put in touch with Jeremy and he has been unbelievably helpful in everything. I literally gave him a list of countries and rough dates to be in certain places and he put together a fantastic itinerary for a brilliant price. Gave great advice on places to go, how long to spend in certain places, which direction to travel etc. Really quick to answer any questions and run ideas past me. Cannot recommend Jeremy and Travel Nation highly enough! Thanks very much guys!
Just brilliant, with just 2 telephone conversations and 3/4 emails they sorted out our round the world trip to what we wanted!! (The high street chains couldn't manage 50% of what we wanted to cover and that was being face to face) Travel Nation are really something else!
Our latest trip organised with them is the Inca trail, Amazon & Galapagos Island and it has been just as easy to arrange as the 1st trip.
Even dealing with a different sales representative it felt like you were talking with the same person who organised our 1st trip, they just seem to know what you want out of your trip and all you need to do after they do all the work of organising the trip for you, is just say yes!
Our round the world trip was organised by Travel Nation and was done with perfection! Every single detail was spot on from the 8 flights, 5 hotels, 1 train journey, 2 car rentals in different countries and 6 pick up transfers absolutely perfect!
A very big thank you goes to David Taylor of Travel Nation for all his hard work!
I appreciated to have a French correspondant eventhough I speak English, for me it was a lot easier. I had also good suggestions and also answers to all the questions I asked.
I'll recommand Travel Nation to French colleagues who would like to do such travel
There are only a handful of travel companies specialised in round the world trip in Europe. Travel Nation is well known amoung globe-trotters and received many praises for the quality of their services.
On the + side :
- Good prices (it's only 10 to 15% cheaper if you book your plane tickets yourself but in this case you don't get any assistance)
- Possibility to change the flights dates free of charge (given that you inform travel nation some time ahead)
- Good advices for your trip (itinerary, insurance etc...)
On the - side :
- Some consultants seem to have a very busy schedule. It may take some time to have an answer, especially if you are planning a complicated trip.
- If you are not a UK citizen, expect some extra fees for the payment in GBP.
My contact was really nice, patient and helpful. I asked for several quotes for my world travel tour and we exchanged a lot of emails before I finally decided to go with them. They always made me feel safe, supported and enthusiastics. It was really pleasant.
For a novice traveler like myself, Travel Nation was the perfect solution. My representative took away the stress of finding and booking ideal flights by doing it for me, offering the best deal I could find. Would definitely go through Travel Nation again!
Doing my research on the web I came across Travel Nation and I am so glad I did. Hazel from Vietnamtravelplan and Jeremy from Travel Nation were fantastic. Listening to what I wanted, changing bits which weren't right for me until together we got it complete. Hazel with the itinerary and Jeremy with the flights. As we are going to Australia also, the flights were a little complex, having to use two airlines. They were both very patient and very helpful, giving me their knowledge to let me decide.
Can't wait now.
I asked around and travelnation had the best price and was one of the few that could fly us from Auckland to Rio. The service was superb and Emily was so helpful. She did everything we asked and more. Would definitely book with travelnation again.
i was looking for a rtw tickets to travel one year with my family. we were not straight on our choice, and i needed time and advice to decide.
I found a helpful person who helped me to draw my own RTW tour, and found quite cheap tickets for me and my family
quick and friendly contact
Adam Smith, my travel consultant, has been amazing from start to finish. My travel plans didn't allow for much flexibility but this didn't phase Adam at all. He must have come up with about 10 different itineraries after I kept wanting to adjust dates and locations but throughout this he never showed any frustration and was such a pleasure to deal with.
The itinerary i finally settled on was perfect and the price even more so. I seriously cannot recommend Travel Nation enough and they will definitely be my go to travel company in the future.
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