I Booked a round the world ticket with Andrea and she has been fantastic since minute one ! I wasn't sure what to do but after speaking to Andrea I was confident enough to book when I had decided which flights I wanted, she has given me good advice and great service and would recommend her to anyone. Looking forward to my tickets arriving ! Thanks again !
We tried four or five different companies when we decided upon our round the world trip. David from Travel Nation was the first to get back to us, his knowledge and enthusiasm gave us the confidence to book the holiday of our lives. The itinerary was challenging but everything went without a hitch, 6 wonderful countries in 33 days. Can't wait to plan the next adventure.
Travel Nation helped me put together a multi destination trip to Far East / Australia. They found a great flight deal (business class) and suggested / booked hotels and local trips which all turned out to be great. There was a small hitch on one flight (due to forecast bad weather) but Travel Nation helped book an alternative same day flight. Overall I was very impressed with the service and will definitely be using them again for multi destination travel.
One caveat to bear in mind with multi destination deals is that if you miss a flight due to you own error / mistake, you run the risk of the whole flight package auto cancelling. Having a good travel agent on board is very helpful when booking such a package - thinking through realistic stop-over periods between flight times, dealing with flight delays / cancellations etc.
Andrea Motta made it all possible.
We just completed an ATW trip, using Home Exchange destinations, all without a hitch.
I wasted weeks trying other companies to meet our specific flight dates and locations. That all changed when Andrea took charge and frustration turned to satisfaction.
We will be back as I have already stared researching new destinations.
Thank you Andrea!
Margaret and Peter
We decided to go on a round the world trip of a lifetime, travelling East to West through various countries, so meticulous planning and implementation were paramount.
We had heard of Travel Nation and that it had a good reputation, so decided to give them a go. What we found from our advisor, Cali Gill, was that it was better than good, it was excellent. She listened carefully to our destination requirements for each location and then added her own very helpful advice, suggestions and tips, much of which was based upon personal experience.
As a result we had an amazing trip. The travel itinerary, arrangements and locations were spot on. The flights all went to plan and the hotels and locations were all carefully selected on their individual merits, to make each of them ideal for the holiday we specified.
In summary, special thanks to Cali and we won’t hesitate to talk to Travel nation when ready for our next global venture.
I trawled the net for a company that could organise and advise on a round the world trip for my wife and I. I found travel nation and what a find. Customer service and advise was second to none. The travel advisor Annie O'Sullivan was fantastic. She advised and organised the itinerary from the flights, the accommodation. Car hire and places to visit. Highly motivated and with a genuine interest in making the right decisions for us. All I can say is we would definitely recommend travel nation to anyone looking for specialist knowledge and help in booking their holiday of a lifetime. A special thanks to Annie.
There is little to say at this point as we are still at the "planning stage".
But having had a very good experience with Travel Nation before, we asked them to arrange our next trip. We simply told them where we wanted to go and the duration of stay at each destination and, with minimal fuss they put together an itinerary which seems to reflect our wishes. Having already asked two other travel companies to do the same it will be clear that Travel Nation was the only one that delivered all our requirements.
Very helpfull with recommandations, staff very nice
Quick reply every emails or calls
Hope it will be the same reply if we need help to amend flights!
I booked with the consultant Helen Moore and found her to be very helpful, friendly and informative and she took the time to talk in full, rather than making me feel rushed. Many thanks Helen!
Consulted Travelsupermarket but could not get the flight times I wanted, the airline I wanted nor the price I wanted. Having used them before and having had a positive experience I turned to Travel Nation who patiently sorted out my needs and provided solutions at the right price. A misquote on travel insurance was the only negative but this was quickly resolved. Overall a good experience.
I have been very well oriented in my choices.
This was tailor made to fit perfectly my requirements.
The person knew exactly what he was talking about and I am sure I would not have found a better service elsewhere.
We made this booking for our bi-annual trip 'Downunder' to visit family in Australia, New Zealand and Los Angeles on the way back. The initial search for a cost effective fare was looking at individual airlines then someone suggested a 'round the world' specialist.
Amongst others we sourced 'Travel Nation' and the service was impeccable. Laura Clark, our consultant, took us through the options with a professionalism rarely found showing her knowledge of the countries we are visiting with out trying to push us into a booking. The follow-up paperwork is precise and uncomplicated and we feel a sense of trust in her and Travel Nation.
Thank you for your help.
We are about to go on the first holiday we booked with Travel Nation. It's a complex itinerary with flights to Honk Kong and Sydney and intra-Oz booked by them and some off-beat small B&B's booked direct. They saved me a considerable amount on a complex travel itinerary and also saved me on Hong Kong hotel and Meriton apartments in Sydney.
I've just booked our next year holiday with them. Again responsive and helpful. Not so complex, but a touch unusual it's a Bali / Maldives combination. This time I was able to calculate how much I saved reasonably accurately and it came to 20%
Truly impressed and pleased.
I really wanted 4.8 stars. I found out that they don't have access to book everything and it's not always clear.
I found Travel Nation to always be helpful and courteous but this glossed over the fact that the service was quite inconsistent. I ended up being given incorrect information on flights and had to chase for various bits along the way. I also wasn't informed I needed visas. I can buy flights easily enough myself on the net, it's the extras I expected help with and didn't receive.
We initially looked to book our RTW tickets through STA but got frustrated with their relentless add-on STA packages like bus tickets etc. Spoke to Adam Slingsby at Travel Nation and he was much more unbiased. Not only this TN offered us a much better price than STA inclusive of free date changes aswell. we booked our flights with Adam who was very helpful as I had mistakenly mis-spelt my name but he managed to change it without me incurring charges. Throughout the trip they responded to our emails straightaway and also did change the flights as they promised.
Like I said RTW travel is so hard to organise and I'd definitely recommend TN to help you plan it all out. The free date change is a really good perk- you don't know until you get somewhere how long you are going to need so we used it a couple of times.
Josh and Nina
We have been dealing with Mark Keogh at Travel Nation who has been advising and supporting us to set up a round the world trip with several stops. From our initial phone call Mark has been a wealth of knowledge. He has given us plenty of time both by phone an email and researched all sorts of options for us. We have been really happy with the service he has provided and have felt very confident that he has understood our needs and responded to them in a very professional manner. His personal knowledge and experience of the countries and areas we will be visiting has been really helpful.
So I was planning my RTW trip for a LONG time. I got quotes from many different companies and originally was going to go with STA Travel as they price match. I changed my route a couple of times and STA were taking about 1/2 weeks to get back to me. Not good!
I then got planning my trip with Helen from travel nation and I can honestly say it was the best decision I made to book with them. Not only did they give me the cheapest quote, but any questions or amendments I had were answered the same day or at the latest the next day. Helen had done a similar trip too so was able to give me tips and suggestions which always makes a difference.
I probably wasn't the easiest customer as I had a lot of questions and changes to my trips etc but at no point did I feel I was putting them out and Helen was more than happy to sort everything for me. She even emailed me a couple of days before my trip to say have a good time! I'm now in Auckland, my first stop and having the time of my life.
Thanks to Helen and everyone at Travel Nation!
These guys are really good. They responded quickly to all my requests and tried extremely hard to accommodate everything I wanted in my trip. They made some good suggestions and were extremely quick and helpful with flight changes. Sara was a great consultant and made me feel that I was an extremely valued costumer. Fantastic job I would recommend to anyone looking at a round the world trip.
Not perfect, as they made a couple of mistakes along the way and repeatedly asked me for basic information which they already had (but clearly had lost, or couldnt be bothered to look up) but other than that, blooming great service. Fast to get back to emails. Helpful changing flight dates.
The organization and logistics were perfect!
Lodging was almost perfect. The two hotels in Tokyo, Park Hotel Tokyo and Hotel Century Southern Tower, the one in Shiodome and the other in Shinjuku, they had the best locations for my purposes. In the first one we stayed four nigths, close to Ginza and in the area of future facilities for the 2020 Olimpic Games, is the future. Our room was in the 30th floor of the tower with impressive wiews. Second one was at three minutes walking of Shinjuku Station where we took the Narita Express for the Airport, the last day.
The room was in 26th floor of the other tower.
The Tanabe Ryokan in Takayama, beatiful town in the beginning of the Japanese Alps, exceeded our expectation. The building , the room, the meals served by a traditionally dressed lady in our room, the elegant , nice, and polite owners, the ambiance, everything made us to feel like at home .
Royal Park Hotel the Kyoto, also a beautiful hotel du charm, was perfect. Well located, good food, Good service, etc.
Zenkoji Tokugyobou was as expected, a lodge in the temple area. We got two very nice rooms, and the vegetarian meals were excellent. The careness from the Lady in charge was unbelievable. No private bath and toilet, as expected, but as we were alone, all the lodge was for us.
The only black spot was Ichinoyi Honkan, in Tonozawa, Hakone, and old building with and important lack of maintenance, bad service ( we had to make the futons and to take them away in the morning ), the breakfast and dinner were in a ugly restaurant and the food was awful.
It was in the middle of nowhere and the access to the railway station , simply very hard.
I would not recommend to anybody !
Finally, two days in Hakone is too much. Once you have done the tour using the mountain railway, cable car , ropeway and the pirate boat you have seen everything important in that area. We used the second day to come down to Odawara to visit the castle.
The guides in Tokyo and in Kyoto were superb, mainly the gentleman in Kyoto, that devoted to us five and a half hours, as well as he got tickets to visit the next day , the Imperial Palace ( you need to book three months in advance ). My best wishes to him!
Japan Railways Pass was the best value. I do not remember now how many trips we did in train ! .Shinkansen, express, local ,mountain railway, etc.
Manaca Cards so efective too! We used in the subways of Tokyo and Kyoto, in vending machines...
So, well done Evan and Travel Nation !
Also thanks a lot to Inside Japan. Japan is a wonderful country.
Evan try to think about my next travel, making some proposals.
First class all the way. Laura, our rep found out what we wanted then went away and came back with lots of options for a months trip to New Zealand. Very knowledgable about the whole idea and gave us the confidence to go ahead and spend quite a lot of money on the trip of a lifetime. Comm's were timely and accurate and most prices competitive. Itinerary incredibly detailed and saved us a lot of legwork as well as stearing us towards certain areas and away from others dependent on our interests.Thankyou.
Tanja for travel agent of the year !
We where looking for a RTW ticket at different places until we got to Tanja / Travelnation. She made a perfect offer, which met nearly al of our wishes. We got answers to all our questions and Tanja did not get stressed out if we came with annother list of questions. And booking from Germany worked well too. It was very efficient dealing with all our requirements and their offers on the phone and by email.
A real positiv experience and I have the feeling, we got the best wored out for our trip. And that's the most importent thing for booking a RTW.
Due to circumstances out of my control, my original planned holiday was changed multiple times. Each time, Adam at Travelnation worked with me to make sure the new plan was ready and was extremely patient along the way.
I originally contacted a few different providers and Travel Nation came out the cheapest out of all them for the flights, even though all of the operators were using the same airline and flight times. They also offered the best service by far. I had to chase some of the others multiple times just for an answer, something which did not leave me with much faith. However, Travel Nation were prompt, responsive and easy to deal with.
It was a very good service and one that I would highly recommend.
We went to Travel Nation after phoning a number of round the world specialists and found them to be very unhelpful compared to Travel Nation. The thought of planning a year away is very daunting and we didn't really know where to start, we spoke to Annie and she helped us every step of the way. We spoke on the phone and then went in to meet her and she helped us plan a rough route of where and when we wanted to go to different places. Her advice helped us so much and I doubt we would have had the same experience she had not have given us such good tips. All the staff at Travel Nation are there for you the whole time and if you run into any problems when you're away you can email or phone them and they'll do their best to help the situation. We found they also offered very good prices compared to others but it was their help and experience that made us pick them. Had an amazing year thank you so much to Annie and everyone else at Travel Nation we would highly recommend to everyone.
I have bombarded them with all kinds of request, the lady who was helping me (Helen) was patient, helpful and efficient, so much so, that I've decided to use Travel Nation for all my long haul flights in future! Thank you.
I did my booking from australia so I just talk to Adam via email but he answer really fast everytime tried to find the best flights and the best prices for us and gave us lot of advice and the different option we could have for excursions, intern flights....
This was my second RTW ticket with travel nation and again they were helpful, patient as I changed my choices a hundred times and replied very quickly.
I'm very pleased with the slick and helpful service that TN has provided in booking flights for me. Also, to date their suggestions regarding accommodation is sound. and
really good help. would recommend to anyone
At the start of our planning we pitched to about 6 different providers. Because of the timings and flights not being available when we were planning we were told there would be a delay in getting back to us by all of the people we approached. When the time arrived for things to start moving Laura was the only provider who came back to us from the original 6. Right from the start Laura showed an intuitive understanding of what we were trying to achieve and offered valuable advice which has saved us a lot of money in the long run. I have no doubt that our experience will be the trip of a lifetime we have planned and I thank Laura for the assistance she has provided throughout.
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