Good service, Good Advice, Simplified The Purchase,
We had a complex Round The World (RTW) booking LHR => HKK => BNE => PER => MEL => LHR spanning a period of 10 months.
We had several problems solved for us by Jacki at TravelNation by lateral thinking that involved (a) fly via Sydney (SYD) to arrive in Brisbane (BNE) at 14:00 instead of 23:00 and (b) book tickets with later return date and a GBP 100.00 change fee as this would be cheaper taking the return date we wanted which cost GBP 450.00 more. The 'punt' that we are taking is we can get the return date we actually want closer to the time we depart but we have to pay GBP 100.00 per ticket to change the flights.
It is this sort of lateral thinking that 4 other RTW specialists could not come up with and yet Jacki at TravelNation did come up with and hence why we have purchased our tickets through TravelNation.
We travel 11 months out of 12 months per year so we need 'lateral thinking' travel agents and that is what we appreciated with Jacki.
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