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Travel Nation reviews

Excellent
9.6 out of 10

364 Trustpilot review(s)
Most recent review
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  • Reviews (364)
Travel Nation

Review by confirmed purchaser

REALLY TOP RATE SERVICE : FAST, ACCESSIBLE AND USEFULL

We are french and heard about Travel nation website throught differents forums and blogs, saying it was cheaper and better than any french agency service !
Our first impression seems to confirm this reputation...
We actually saved 600 euros and are really happy with the kindness, skills and advice given...

Reply from Travel Nation

Hello Marie,

We try very hard to get these things right - and are very confident we wont be beaten on price! Thank you for taking the time to review us

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Amazing Noah !

Efficiency, prettiness are the first words I think ! I am very happy having used Travel Nation. You help us in our dreams

Reply from Travel Nation

Hello Laurianne,

Its great to make dreams come true! Thanks for the review

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

great people make your dream comes true !

Two french speaking men spoke with me on the phone and both were very nice. Norman helped us organize our trip for a reasonable amount of money. He has been understandable with us. And in less than a week, everything was booked and paid.
Thank you for everything, you made it so easy for us ! We hope to continue dealing with us if you want to !

Reply from Travel Nation

Hello Celine,

Thank you for taking the time to review us and for the kind words! We would love to keep dealing with you.

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

very good assistance

even I change many times my itinerary and dates , Annie was wonderful and did her best for our trip around the world . only one word " FANTASTIC " service

Reply from Travel Nation

Hi Fabrice,

Thanks for the FANTASTIC review!

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Excellent service

Really helpful and knowledgeable consultant - Annie - who put up with all my changes and alterations and has helped me arrange a perfect, reasonably complex trip!

I'm really pleased with the level of service and the friendly way in which we got everything sorted.

Thank you!

Reply from Travel Nation

Hi Barrie,

Thanks for the review - Annie was very pleased with your comments.

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Fantastic

Would strongly recommend travel nation to anybody. Extremely helpful

Travel Nation

Review by confirmed purchaser

Ask them anything!

I've booked two long 3-month trips with Travel Nation in the past, and they have always been very helpful with everything. You can ask them for advice and prices on anything, and they always do their best to find a good deal and maybe suggest alternatives. Often their prices are better than those of the companies' own websites.
Highly recommended.

Travel Nation

Review by confirmed purchaser

personal with very knowledgable staff.

I am extremely happy with Travel Nation and highly recommend them. The staff are extremely knowledgable of the places you want to go and you get assigned a particular person who deals with you right up until you arrive back home.

Travel Nation

Review by confirmed purchaser

just very good, helpfull and efficient

perfect that's all what we can say. Sara is simply efficient and friendly.
No waitimg time for response and she always finds a solution in case of problem.
In the future we'll use travelnation with pleasure

Travel Nation

Review by confirmed purchaser

Sara is our travel planer and she was very careful of our expectations.

Our travel planning was done very quickly, softly and in good atmosphere.
Sorry for my English!

Travel Nation

Review by confirmed purchaser

TN ok OAP.

TN experienced +reliable

Travel Nation

Review by confirmed purchaser

Superb service from a reputable and experienced company

Vicki at Travel Nation in Brighton helped us put together a bespoke holiday package to South Africa for later on this year. She did an amazing job picking just the right itinerary that suited our needs and budget. The hotel choices were spot on and we can’t wait to experience everything. Very Pleased indeed.

Travel Nation

Review by confirmed purchaser

Great service

Really great service and Sean took a lot of time for my file looking for the best solutions, pricesetc taking all my wishes into consideration. thanks for the patience with me :)!

Travel Nation

Review by confirmed purchaser

perfect holiday without the fuss

I had spent weeks on the internet trying to sort our holiday to austrailia to visit my brother but ended up getting more and more confused......
When David was recommended to us through a friend who had used his company before I jumped at the chance to contact him.
A day later we were booked for our holiday of a lifetime with stop overs and even leaving from England and returning to France sorted.
David was able to advise on extra leg room for my 6 foot 3" hubby and gave us options of hotels and venues for us to stay in, he even sorted a day trip to show us around the area in one of our stops.
In future i`ll miss out the internet days of searching and book direct.
Many Thanks

Travel Nation

Review by confirmed purchaser

Fantastic service!

Annie was brilliant, she made it really easy for us to book our RTW even though we had left it quite late. She gave us lots of options and advised us on the best places to go.

Travel Nation

Reliable, efficient and very quick to respond

I had a complicated trip planned, involving an unusual combination of countries, and made several changes to my plans along the way. David Taylor was always available and answered all my queries very rapidly. I am very happy with the excellent service provided and which has enabled me to have a smooth trip.

Travel Nation

Review by confirmed purchaser

A great company

Travel Nation was very helpful in getting the best deals possible for my trip.
Thank you very much

Travel Nation

Review by confirmed purchaser

Very professional and friendly

We were impressed by your professionalism and friendlyness
we rarely found such a good exchange with your colleague.

Travel Nation

Review by confirmed purchaser

Outstanding service!

Excellent experience using Travel Nation's consultants.
Everything sorted efficiently and with knowledgeable expertise.
Many thanks

Reply from Travel Nation

Hi Neil,

Thanks for the review.

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Accurate and quick feed back. On time delivery. Seemless process.

Noah understands very well your needs.
He is fluent.in french.
He meets your deadlines with a very positive attitude.
Thank you.

Reply from Travel Nation

Hi Thierry,

Noah was very pleased to receive your feedback - thanks for the review

Regards
Matt
General Manager
Travel Nation

Outstanding customer service and helpful advice

From start to finish Travel Nation were excellent in helping plan and book a family holiday round the world. Expert tips and advice on where to go and how to manage 3 young kids were gratefully received. Many thanks to Laura Hodgson and the rest of the team at Travel Nation.

Reply from Travel Nation

Hello Emily,

Thank you for taking the time to review us. Laura was very pleased with your comments!

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Excellent service - I have already recommended to friends

I've been in contact with Jackie over the past few weeks who has been so incredibly helpful. She's been more than accommodating for every request/email I have sent (almost daily) and I am hugely grateful for all the time she has taken to look at every different option (on pretty much every day due to all our date changes!)

I have recommended her/Travel Nation to about 4 friends already and will continue to do so.

Thanks again - Louisa

Reply from Travel Nation

Hello Louisa,

Thank you for taking the time to review us and for the recommendation - I love a happy customer who feels they can recommend our work!

Jackie was chuffed with your comments.

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Excellent service

I am very pleased with the help I've got from Jackie from Travel Nation. I got quick answers to all my questions and even notes when it would take a little longer.
Travelnation comes across as a very thrustworthy company with very competetive rates.

Reply from Travel Nation

Hello Monique,

We try very hard to get these things right so thanks for taking the time to review us (and Jackie in particular).

Regards
Matt
General Manager
Travel Nation

professional and very helpful

My consultant was David and he has always been at disposal for any doubt.
When I had to change my schedule he was very patient and check for the best options. I do recommend him and Travel Nation! Sara

Reply from Travel Nation

Hello Sara,

Thanks for the review and comments.

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Enthusiastic reception and intuitive, experienced advice offered without asking.

In short I have only booked with Travel Nation so far, so cannot comment on anything else but the exceptional service provided so far. Annie is our sales rep and she's very helpful. Offering great informed advice and information on packages with the best deals on price around. Very helpful. Will be using again and have already recommended to a friend.

Reply from Travel Nation

Hello Matthew,

Many thanks for the review and recommendations - we are constantly working to ensure we give both the best service and the best price. It is pleasing to hear we are getting it right!

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Easy to book with and happy to help.

My consultant was Laura Clark, she helped me with everything I wanted to know and I will recommend travel nation and the consultant.

Reply from Travel Nation

Hi Lee

Thanks for taking the time to review us. Laura was very pleased to receive your positive review.

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Travel Nation rule!

I've booked a 4 month trip to Africa and a 6 month trip around Asia with Travel Nation in the last few years and so did not hesistate to book my forthcoming trip to Australia. Travel Nation were nearly £400 cheaper for the flights (including internal) than lastminute! They have helped us sort out a camper van. As always very professional and knowledgable and will definitely use again and recommend to anyone.

Reply from Travel Nation

Hello Sarah,

Thank you very much for your repeat business, the excellent review and for recommending us too! Even better to hear we were significantly cheaper!

Enjoy Australia

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Merci à Sara pour son professionnalisme et sa réactivité

Très bons conseils et très bien organisé

Reply from Travel Nation

Bonjour Christophe,

Merci pour cette superbe critique, Sara a été ravie de participer a l’organisation de votre voyage. Toute l’équipe de Travel Nation vous souhaite un excellent voyage!

Elodie Roche
Travel Nation

Review by confirmed purchaser

Professionnal efficiency best prices

Customers are really wellcome.
Professionnal answers, accurate advices.
Affordable fees .
Very fast quotes and answers.
David made a perfect job.
I would definitely recommend.

Reply from Travel Nation

Hello Olivier,

Thank you for reviewing us - really appreciate the kind words.

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Une transaction à distance réalisée sans aucun problème et en toute confiance.

Malgré un changement d'interlocuteur en cours de route, nous avons pu élaborer tranquillement depuis la France notre plan de vol pour un billet tour du monde et ce, en toute confiance, avec une réactivité et une disponibilité de la part de travel nation d'une efficacité rare (souplesse, adaptation à nos exigences, proximité dans l'échange... Le tout in french in the text ! !). Je recommanderais sans problème l'équipe de Travel Nation !

Reply from Travel Nation

Bonjour Stéphane,

Merci de nous avoir accorder votre confiance pour votre tour du monde. Noah a été ravi de vous aider dans l’élaboration de votre voyage. Un grand MERCI ce la part de toute l’équipe française de Travel nation!

Elodie Roche
Travel Nation

Review by confirmed purchaser

Satisfied with results.

Why did I book my fight tickets again with them from Madrid? The experience I had with Travel Nation 3 years ago, when I organized my multistops trip to New Zeland was satisfactory. Therefore I trust their professional work once again. No communication problem doing it through internet. I would recommend the Agency to friends.

Reply from Travel Nation

Hello Maria,

Many thanks for taking the time to review Travel Nation. We have a Spanish speaker in training so next time you can do your booking in Spanish too!

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Fast and efficient professional service

Felt our travel adviser, Jeremy, really wanted to get the best possible flight options for us.

Reply from Travel Nation

Hi Mark,

Thanks for the review. Glad to hear Jeremy found you a great option.

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

This is an excellent company.

This is an excellent company for to book your holidays with,why?because they have been to the places that you would like to go and see,they have been their and done that, what you would like to see ,also they have the personal touch which is very important when talking to anyone,they have great value and great service,out of 10 i would give them 12.i would like to say that jackie one of their team was very good to me and helped me a lot with everything that i asked of her,and got back to me on the phone many times.

Reply from Travel Nation

Hi John,

Thanks for the wonderful review! We are a well travelled bunch here at Travel Nation and we try very hard to keep everyone's knowledge of the destinations current and valid - good to hear we are getting it right!

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

always come up with the goods

If you tell them were you want to go and how much you've got to spend, they will always try to find a holiday to fit your needs.

Reply from Travel Nation

Hi Carol,

You have hit the nail on the head there - we listen very hard to our customers needs and try and fit everything together just right - great to know we are getting it right!

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Professionnel

J'ai demandé le même jour un devis à Travel Nation et à Zip World pour deux voyages successifs. Jeremy Bull m'a répondu en deux jours, un petit mail presque tous les jours, quelques conseils pour m'aider à ne pas dépasser mon budget ... Bref, devis accepté moins de 15 jours après, alors que les français ne m'avaient pas prise en compte! Rapide, pro et pas cher..

Travel Nation

Review by confirmed purchaser

Good service

Recommended....i am very taciturn!

Reply from Travel Nation

Hi John,

Succinct and to the point - thanks

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

Quick reply for quotation, trip changes but not often available by phone

Quick reply for quotation, trip changes but not often available by phone.

Reply from Travel Nation

Hello Pierre,

Thanks for taking the time to review Travel Nation. I am sorry however to hear you didn't get hold of us when you wanted us on the phone. We are open 08:00 - 19:00 during the week so try the general phone number 01273 320580 if you cant reach your consultant on his/her direct number - there is normally someone available to help!

Regards
Matt
General Manager
Travel Nation

Review by confirmed purchaser

very helpfull, accurate, reliable

Travelnation (Laura Clark) was very helpfull in planning our round the world trip. She listened very well to our wishes, came with usefull suggestions and together we designed a beautiful itinerary, probably cheaper than we could have done by ourselves. We never had to wait more than 1 or 2 days for reply on our mails.

Reply from Travel Nation

Hello Jeanne,

Thanks for the review. Laura was very pleased to read your words.

Regards
Matt
General Manager
Travel Nation
Travel Nation

Review by confirmed purchaser

Don't go anywhere else

Honest, helpful, will always get you the best price. The travel consultants have all travelled extensively and have loads of great tips and ideas. I wouldn't use any other travel agent again.