The main problem was the price advertised on your site for the room we had booked. We booked it for 214 euro, after 3 days of waiting for the hotel confirmation we were contacted to say those rooms were all gone and we had to pay 240 euro. My husband paid it and when we got to the hotel we found out that only 190 euro went to the hotel. The hotel charges 240 euro a night for the room all the time as i have been watching their website for a while. We only went with your site because it was cheaper. It feels like false advertising on your part you would still have made a profit from us had you charged us the price we booked it for. Also it took you so long to confirm the hotel booking it was wednesday before you got back to us. I wont be using your site again and I will not advise anyone to.