Helpful efficient and proactive approach to our booking request.
I was surprised, while exploring booking possibilities online, to receive a phone call from Travel Republic. The representative then helpfully took over the whole process, making the booking so much easier than the usual pages one is required to trawl through in order to make arrangements online. This proactive approach was clearly to our mutual benefit. Indeed, quite the opposite of the usual experience with call centres. The company even posted travel documents to me; I wonder how many customers struggle (like me) with unreliable home printers. Well done and thank you.
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