i booked tickets with this lot through a link from skyscanner. There was no proper pdf and i wasnt sure the tickets had even been issued. This however does not get away from the fact that they lied to me. I emailed them about leaving the states early as hurricane sandy was about to hit. They emailed me back saying that they had tried but "Please be informed that we tried to accommodate you for tomorrow flight but unfortunately seats are not available in domestic flight from Dublin to Glasgow". Funny how i was able to get seats on this and get back to uk. As of 3 days later i have heard nothing from them. Airline wont change stuff as its bulk tickets. Do yourself a favour and avoid.....