Pricing was competitive and flight times and choice of companies were excellent. Internal flights with BA and international flights with Qatar Airways.
There was a slight booking hiccup with return flight from London to Heathrow. I emailed them and an automated reply said my query would be dealt with within 24 hours. Sure enough, 20 hours later, I received an email assuring me that the flights had now been rearranged and that I would receive my updated tickets shortly.
Admittedly, I have not had to deal with this company when something has gone seriously wrong. Yet, I would be happy to use or at least compare them again when next I go away.
They seem to take customer service very seriously.
In summary, I enjoyed a stress free holiday with Travel up. What more can you ask for?
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