Should not be allowed to trade
I booked a ticket with them on Lufthansa for 370 pounds. A couple of days later I checked on checkmytrip and found that the outbound leg didn't exist! I called them they said they would check, then said that Lufthansa had made a schedule change. They said they would refund my ticket in 6-8 weeks once Lufthansa had paid them! I told them to refund the ticket immediately as I was dealing with them and not Lufthansa and I wasn't interested whether they were refunded by Lufthansa or not! I emailed them, spoke to them twice and nearly 4 weeks later, they are not interested at all. I will probably have to get a CCJ against them.