After a terrible experience with another online bikeshop, which made me eventually cancel my order altogether, I went on to get in touch with tredz. They had a <2h response time by email and gave effective and friendly responses. With their next day delivery option the got me my new bike within a bit more than 24 hours from their store in Cardiff to my home in Scotland. They kept me informed about every step during the process and their costumer support was excellent. Five stars and I will be using them again and would recommend them to everyone!