I'm a big fan, never had a problem. Always quality kit.
Ordered a light which wasn't dispatched until 2 weeks later when I contacted them to ask where it was. It then arrived in a couple of days but instead of being a rear light it was a front which I had to return. Returned the wrong item and in returned I received the correct item. Sadly this was faulty and didn't work so this also had to go back. Eventually nearly 4 weeks later i received the correct light and it also worked. Nice people but absolutely shocking service.
i found dealing with tredz fantastically easy, fast fast fast delivery and most of all they know what there talking about, i wil always buy my bike bits from them as they do what they say when they say....... cheers for everything
Much cheaper than anywhere else for the SLX rotors I needed , turned up really quickly . Highly recommended :)
I ordered from Trdz sometime ago and then again recent;ly for front bike lights, they have a great selection and are very speedy with their delivery as they know you might want to be using your bike and can't until the order turns up! Their prices are really good as well! I won't hesitate to use them again for whatever bike needs!
I have ordered before and got great service. This time has been totally opposite, ordered on the 6th November and still waiting for the product. Paid through PayPal and raised a claim, still no contact!
Tredz email updates and newsletter special offers are a great way of purchasing top quality products at really good genuinel discounted prices from all of the big brand leaders TREDZ NOT JUST FOR TYRES
Tredz website has a size calculator next to each bike. This is useful as anyone who has bought bikes knows that sizing differs between brands and frame geometry. So imagine my surprise, on having used their size guide for a Dawes Giro 300 Women's bike to find it way too big on arrival. On telephoning I am told they have used the male equivalent size calculator. What's more, it's my fault so I have to pay for the return! I was then referred to sizing small print elsewhere on the website! So why the calculator? Plenty of decent online shops and LBS's too so shop around and give Tredz a wide berth!
Used them twice and both times they had to phone as the items were discontinued.the bike I ordered they upgraded at no extra and the other item I just wanted a refund.neither item mentioned stock clearance.bike recieved very quickly though, and a great product
This was one of the speediest supply of products I've ever had, I. Went into Halfords they sold me the wrong part and then could not supply the correct product for two weeks, Tredz came straight through to Number 1 with the fast supply.
I ordered something that I later realised was the wrong thing. My fault, but sending it back was simplicity itself. As postage is free on goods ordered I didn't mind the slightly longer dispatch and delivery times, but hadn't realised one can pay to have faster delivery. Returns however were a doodle and the refund was made within an hour of the goods arriving back with Tredz. Can't fault that!
Prices not the sharpest on some items, but overall can't complain.
Well I have made a few purchase from tredz now and some prices are good and some prices are average. Being new to this cycling thing, I find that internet shopping for bike parts and accessories a bit hit and miss and the trying to work out what is what can leave you a bit dumb founded because some things are not listed where you would expect them to be. I just class myself as average and looking to update some parts but the list for some parts just goes on and on and the prices for simple things like brake levers can be more than I paid for my bike ???
Not the quickest company I've used as far as internet shopping goes, it seams so slow from the time you place your order but it's well packed. so at least it arrives in one piece. I'll probably keep my eye on them but I'm your bargain basement type and maybe when they have a sale who knows.
From placing the order to delivery of bike Tredz were thorough and efficient.
Bike setup was spot on (having bought bikes elsewhere in past year I know that's not always the case!)
Out of the box tighten handlebars and stem, fit pedals and off for ten mile ride. Even the tyres were inflated. Ridden cross country every day since delivery and everything on the Specialized still as new.
I had a perfectly decent retail experience with Tredz, but it is now being sullied by review request spam. I have already reviewed them twice, and now 2 months since my purchase I am again being bombarded with review requests. Ignoring them is not an option they still turn up in pairs every two days or so. So therefore it is with regret that my review is thusly.
I can't fault your service.
These were a gift to my son who requested them as he knows other people who use them and have recommneded them. He has only recently taken up cycling seriously.
So sorry I can't make any other comments.
I was impressed by the customer service and speed of delivery. I also had the experience that the item I ordered from the website no longer existed, which was annoying but quickly rectified by Tredz.
Amazed!! the transaction was seamless. Finance approved very Quickly, the follow up called for delivery was great! I knew the bike was on the way the delivery was really Quick to the Isle of Man it normally take an extra few day, but no at My door withing 2 days outstanding Customer support, At last a real internet company with real people.
Well Done! Tredz a company that knows its product and what they are Doing.
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