Tredz Bikes reviews

Tredz Bikes reviews

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Review by confirmed purchaser

Great product Great price

Fast service great value for money very pleased thanks
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Review by confirmed purchaser

Excellent prices and excellent service!

Ordered bike and it was built, packed and delivered to the outer hebrides, all within 3 days! Will struggle to get service like this elsewhere!!
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Review by confirmed purchaser

All round great service!

Although I changed my mind halfway through ordering ( for a MTB high riser bar) this was changed online very easily and with no fuss. I was then kept updated by telephone of my order's progress (as the item was going to take a few days to get in) but it was delivered when promised (it was sent in a massive box though! - maybe could have been sent as a smaller package?). Overall, I thought Tredz provide a brilliant service with a great selection and keen prices on quality items and I would definitely use again and recommend to others (even though York, where I live, is smothered with bike shops).
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Review by confirmed purchaser

Great range of products at competitive prices

This is the second time now that I have used Tredz and have been very happy with the overall service. Rapid delivery the first time. The second time i found the product was out of stock but I was kept updated with the progress via email on a regular basis. 5 days later if arrived.
Excellent service and I will use again.
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Review by confirmed purchaser

OK but not good enough compared to chain reaction cycles

Chain reaction offers mostly better prices, faster delivery, free returns postage and faster returns processing speed
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Review by confirmed purchaser

Order for tyres, brake blocks and cape

Everything delivered as ordered in the end but slightly confusing in that I'd ordered two sets of brake blocks, but only one was mentioned in the dispatch, delivered and charged for initially. So I reordered another set (as easiest solution) but ended up with three sets when they did both extra sets as if they were individual orders :o?
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Review by confirmed purchaser

Excellent service and great products.

Really good shopping experience, first time I'd used Tredz but would definitely use again. On my items I ordered it stated, I think, 7 days delivery. I had a ride out to do on the weekend and as usual I'd left it really tight to get my new stuff in time but after a quick and very easy phone call to the Tredz guy's they found the my ordered items had just come in and made sure they'd be shipped the same day and with me for the following day. All this at no extra cost, really pleased, thanks guy's.
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Review by confirmed purchaser

Always a superb service from Tredz!

Good selection of bike components, reasonable prices, prompt delivery - just what people are looking for in a bike website.
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Review by confirmed purchaser

Delivery needs looking at

I think Tredz is a good service and used a few times but something has changed with delivery. Items used to be delivered very quickly but much slower now. Wiggle is the best now. Never had a problem with the condition or item description and customer service very helpful. It get to the stage with delivery it is easier going into a shop a few miles away. Not as bad a delivery service as Planet X but please sort as I think cyclists like yor service and website.
Tredz Bikes

Reply from Tredz Bikes

Thank you for your review and for your compliments on our website and service.

We place great emphasis on both customer services and delivery time, so we're really sorry you didn't get your order as quickly as expected. We are committed to fast, free delivery and we will continue to monitor our order and dispatch times to improve on this further.
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Review by confirmed purchaser

very prompt delivery

No hesitation in recommending tredz. Always informed about delivery etc and good competitive prices.
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Review by confirmed purchaser

Excellent service

I have now had a few things from tredz which I couldnt find cheaper anywhere else (panniers, rack and camera mount - all different orders) and have not been let down by tredz yet on service. I had a problem where I used my wrong card to make a payment but tredz gave me a call and we sorted it out on the phone there and then

keep up the good service
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Review by confirmed purchaser

Excellent

I would recommend them, service has been excellent from start to finish.
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Review by confirmed purchaser

fantastic!

Best price, great product. Good communications. Can't ask for more can you!
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Review by confirmed purchaser

Get ahead with tredz

Good bike for needs cheers
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Review by confirmed purchaser

Not enough attention to detail.

I was sent the wrong size of jacket ordered and correct size was out of stock by the time the return was received. I got my money back, but I really wanted the correct size of jacket. that I ordered.
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Review by confirmed purchaser

these boys where a delight to deal with.

Got my Raleigh sp race from tredz earlier in the year, seemed a good price and with 0% finance buying it from them was a no brainer. Communication was good from them and delivery was very quick, just 3 days ( northern Ireland ) un-packed the bike and it was pristine, adjusted the seat and handle bars and took it out that day. Zero problems with the bike and was able to go through all the gears with no slipping which proved to me that the bike was inspected before delivery and not just boxed up and sent. I would absolutely buy of Tredz again and be confident in any purchase.
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Review by confirmed purchaser

everything happened as expected

Good price good product quick delivery
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Review by confirmed purchaser

Excellent !

I would totally recommend Tredz to anyone looking to purchase a bike. We received our order extremely quick and Tredz was the best priced. Completely happy with the order process and would definately use Tredz for future purchases, everything was very efficient.
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Review by confirmed purchaser

good communication despite problems with product

I purchased a light set at a discounted price one of the lights failed after first use so I returned it they replaced with the same light and apologised for the inconvenience. Took a few days to get sorted otherwise would have been 5 star but very happy regardless.
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Review by confirmed purchaser

Not great, will NOT use again

It seems like most of the cycle gear I wanted said it was in stock on the website, but on 2 occasions I had a call saying that it wasn't actually in stock and had to be ordered in, this was a pain as I needed the gear quickly, not in 2-4 weeks. Also I ordered a jacket, which I got a call about saying this also had to be ordered, so I chose another one, 2 weeks later this still hadn't turned up, it turns out they had sent it to my work address, but without my name on it, I never got to see this either as my workplace has a lot of staff. Then I had to wait another week for them to refund me. I will not use tredz again sorry.
Tredz Bikes

Reply from Tredz Bikes

Thank you for your review. We're sorry it took longer than usual to deliver your order.

If an item is out of stock, we try to inform customers of any delays. Please be assured that our stock levels are continuously monitored and we aim to have items updated at least daily.

We would like to follow this up with you further. Please email us on info@tredz.co.uk or call 01792 799508 quoting Trustpilot and one of our customer service team will be waiting to help you.

Tredz Bikes Details

Free Delivery

Tredz offers FREE DELIVERY to all of the UK on almost every product and a 365 day returns policy.

Interest Free Finance

We offer 0% finance on orders over £280, subject to status.

Ready to Ride

We build and test ride every bike before it’s sent out. Your new bike will be delivered to your door ready to ride.

About this company

Tredz is a bike company staffed by real cyclists. We aim high when it comes to customer services. Get in touch with us and you’ll be talking to experienced bike experts.

We keep an eye on our prices to make sure you’ll always get the best deal at Tredz. It’s unlikely, but if you do find something cheaper elsewhere, we offer a Price Match Promise.

Visit Tredz Bikes

Visit www.tredz.co.uk

Write to: info@tredz.co.uk
Call us on: 01792 799508
We live here: Castell Close
SA7 9FH Swansea
United Kingdom

Category

Tredz Bikes is ranked 19 out of 47 in the category

Tredz Bikes is ranked 18 out of 25 in the category Bike Accessories

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