Ordered a beautiful ring after having spoken to a very helpful lady on the telephone she knew her products well and was most helpful. My order arrived very promptly and was just as described on the website. The packaging it came with was great quality and the delivery was fast. A perfect ring for my daughters birthday and not too expensive either I would recommend this company and purchase from them again.
Fast delivery, good quality items, extra touch of having items boxed & additional wrapping & gift bags included - lovely idea. Only issue was the buying on line. Website a bit difficult to manouver - tried to add billing address then delivery address & it kept changing both. Had to speak to the chat room to figure it out - needs clearer information. Once order was placed - no issues.
Took me a while to get through to tresor but once it was decided that they could fix it everything was all quite quick. The bracelet looks as good as knew. Just a shame I hadn't a gift receipt because then I may not have had to pay at all.
Brought from Tresor Paris many times, items as described and have had a fabulous gift. Items come well presented in a gift box with bag also. Speedy delivery. I would highly recommend and will be purchasing some more items soon
I am a fan of tresor Paris I find it affordable sparkle and makes me feel a million dollars as they say I always get from people that they love it and when I give it as a gift they say you shouldn't of spent so much I love it ( I never tell them how affordable it really is) Can't wait to purchase more x
Always a speedy response and full of detail above and beyond the question that I asked (about ring sizes). Quality customer services to go with quality items for sale. I asked about the ring sizes available on a newly released item. They explained that as they were so new they hadn't added sizes online yet. I should place my order and use the message options to ask for my size. They told me what sizes were available and also if I paid via paypal to send a separate message to tresor as paypal aren't always that great at passing on the messages you can add on their payment pages. They added that they'd be in touch if they couldn't see a size request noted anywhere anyway and I have no doubt that they would.
I had a query with an out of stock Item, my emails were responded to very quickly and I had the necklace by the end of the week. Could not be more helpful and the necklace is beautiful. Thank you. Would definitely recommend.