The packaging stands out and looks impressive. The jewelry seems nice quality and definitely put a smile on my daughter's face. The postage costs are just ridiculously expensive and reduce my rating by one star. (although packages arrived quite quickly).
I absolutely loved my new bracelet, however the second time I wore it I lost it. The catch which is not a catch that closes must have caught onto my sleeve and as it was a very delicate bracelet and I was out shopping at the time I obviously did not hear it fall. I was really upset as I bought it to go with a ring that my husband gave me recently. Maybe you should review the closure on the bracelet as I am very careful with my jewellery and not in the habit of losing things. So a bit gutted to say the least.
I ordered from the official UK site. The live chat and email service is excellent. If you have any doubts don't worry- order from the official site. They also have a one year warranty on the products which is v.good customer service :)
Tresor paris earrings and necklace are so beautiful, they sparkle for ever it is such lovely gift to give to someone or to buy for yourself, i have bought off this site a couple of times and have had excellent service and quick delivery ,would recommend to all.
I have already recommended this site to so many people, I have even been in a jewellers and mentioned to a customer viewing these items that the website has more items on it & the sale items are great value
I'd emailed the customer service team with a query on my order and they replied straight away. I replied and told them the story about why I was replacing my bracelet and they carried on emailing me about it and saying how my story had made them all laugh.......in the end it was like I was emailing an old friend, not the customer service team of a large organisation. I would recommend Tresor Paris on line shop to anyone, infact I went into Beaverbrooks jewellers yesterday and they had the earrings I want but I didn't buy them, I'd rather order them online, service is second to none. Well done Tresor Paris, you obviously train your team to very high standards and I for one appreciate that.