Quite possibly one of the best Internet shopping experiences ever...
Did the usual searching to find the best possible price for a Sony LED TV (the 22" Smart TV - KDL22EX553BU). TribalUK was by far the best price I could get (and with free delivery). So of course I go ahead, make the purchase (on the credit card to be safe) and I'm a happy punter. For some reason, having made the purchase, I then start looking for reviews of Tribal (Doh!). Perhaps you, like me, then start finding some bad stories. A history of (apparent) poor service. Regret starts to sink in, but by then it's too late.
I think about cancelling the order, then I think of the hassle. So I search some more to try and find some good news. Which I do.... In September last year appears Tribal was bought by Hughes Electrical. Now these guys have a great reputation. So I'm feeling better. But I reserve judgement until the delivery date, which I was able to choose when I placed the order. Not all companies do that.
So today (Dec 21st) is the day of reckoning. Not only is the world due to end, but my TV is due to arrive. I just hope it turns up before that catastrophic event so I can watch it on my new TV.
So what happens? First thing I see is the invoice in my inbox from last night. OK, at least something is happening. Then, at 08:30, another note. "Your order will be delivered 21 December". Things are looking good. And then.... nothing happens.... for a little while anyway. At 10:22 precisely this very precise note turns up with a very precise message - "Your order is due for delivery between 15:22-16:22 today". Brilliant!! And guess what... it did!
I don't recall any other such precise delivery service, other than when my Olympics tickets were delivered. Maybe they are related. But, I can't fault it. Well done TribalUK and a Happy Christmas to you all....
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