Reply from Tripadvisor
[REPLY]
- Reviews (160)
- Julie Mason
- 7 Reviews
How did we ever book before?
This site has ensured that the trips we've gone on since using it have been 10 out of 10! No nasty surprises, great locations, good value and the tripadvisor users reviews have been invaluable to make the right choices.
-
- Yuuki
- London, GB
- 16 Reviews
accurate
my last holiday info was very accurate that it now makes my tourism products more tangible... love reading reviews and they are mostly honest
- Richard
- new york, US
- 1 Review
Tripadvisor its owned by expedia and promotes/rewards lodging that uses them.
Tripadvisor is a joke most places falsify reviews and competitors bash each other constantly. Tripadvisor has never been neutral. Forget trying to talk with someone from the company. They truly suck.
-
- ConnieGS
- 5 Reviews
A decent travel tool
I use TripAdvisor mostly to review hotels and restaurants, but there is so much more a member can do with this website: one can write trip reports, upload photographs, graph all the places one's travelled to. If one is planning to travel to a specific place, this is a decent site to visit to gather up-to-date tips and advice and even warnings.
People who write reviews don't get the option of editing their reviews once they are posted. I don't like that. Also, not every hotel or restaurant in any given town is available for review.
However, I've also noticed that many disgruntled customers will get on this site to bash a particular establishment, and oftentimes a business owner has to respond to clarify negative comments. Not all the negative reviews are legitimate; people just want to gripe. Businesses do monitor this site!
- T H
- London, GB
- 2 Reviews
Has many flaws
Trip Advisor has many flaws in how it collates reviews. It is very easy for those affliated with the company being reviewed to manipulate reviews. What is frustrating is that TripAdvisor seems to accept if not promotes this.
It is difficult to trust the reviews.
- Sizzlers
- 2 Reviews
- Beatriz
- London, GB
- 6 Reviews
One of my favourite pages
I work in the Travel industry and I love to check reviews before travelling. Tripadvisor is the best website for it, not only for accommodation but also for attractions. I am also a reviewer and I really appreciated they keep me posted on how many people read my reviews.
I trust TripAdvisor way more than individual on line travel companies, is more objective.
- Michael Flanagan
- OtterburnNorthumberland, GB
- 10 Reviews
- Russ
- 3 Reviews
They don't make enough distiction between the different types of business.
I was looking for a nice hotel in Falmouth but the top reveiw Tripadvisor came back with was actually a Guest House, the second is a tiny three strar, and the third is a Pub! We eventually booked to stay at number four in their list (StMichael's Hotel), which turned out to be excellent. We did have a look at the top three on Tripadvisors list while we were in Falmouth, and were very glad we decided on StMichael's. The others were not even in the same class, Tripadvisor need to address this, as in this case having StMichael's at number four was a travesty. Firstly it is a four star luxury hotel, the top three aren't, secondly the type of people using the different establishments will be wildly different, and finally StMichael's has nearly two thirds more reviews than the highest of the others. The system just doesn't stack up, the way it is. How can a Pub and guest house be compared to a four star hotel, they are completely different types of establishment.
- Janet
- 3 Reviews
A reliable read
A great and honest way to find out about hotels, restaraunts, etc before you book, I always read this now before I go, it saves any surprises when you get there
- Aberdeen John
- 4 Reviews
I would never book a bed or table without Tripadvisor
The reviews are essential as they are unbiased. The odd review by a nutcase is easily identified and ignored. I have avoided many mistakes by checking on Tripadvisor before booking
- Jay
- 2 Reviews
Comprehensive site for travel info
This website has info on every tourist activity. It helped me plan an amazing trip to New York, with info on free activities, links to websites, and helpful tips from other travellers. Awesome site.
- Berit Grevelund
- 11 Reviews
uundværligt hvis man skal ud at rejse eller ud at spise et nyt sted!
Det bedste sted på nettet, hvis man vil finde et godt hotel eller restaurant. Dejligt at tripadvisor findes!
- MG Events
- 4 Reviews
- Rasmus N
- København, DK
- 5 Reviews
pas på med at ligge for meget i deres ratings...
Der er meget stor konkurrence på hoteller og er et review for dårligt så tag det med et gran salt... det kan meget vel være en konkurrent. Men fint site til at læse hvor på hotellet, resortet man får de bedste værelser, udsigt m.m.
- Karen, Southampton
- 2 Reviews
Love this site for reviews.
I never book a trip without looking on here first, most reviews are pretty good and is helpful in deciding where to go, stay...etc
- Mr Elliott
- 6 Reviews
- Customer Lynne
- 2 Reviews
You can't believe everything you read
This is a dangerous forum for vindictive companies to post poor reviews against their competition.
- willem
- Belfast, GB
- 1 Review
Nothing more than a dumpsite full of outdated reviews
This site is only useful for people that do not have the right to leave a fair review. The ones that was escorted from the premises by the police and you main competitors that put there own reviews on and leave you bad ones.
The site is so outdated and a general fraud. Why people still use it is beyond me. Its time a better site takes over the great idea that tripadvisor was many years ago
- James Clarke
- Emsworth, GB
- 4 Reviews
Look before you leap
There have been many negative reports about bargain sites like Groupon with what appears to be great deals on hotels, restaurants etc.
We have taken advantage of many of these now, but not before researching Tripadvisor first and we have not struck a dud yet.
You have to be selective on how you inteprete the reviews. If there are 90 people giving a hotel 5 stars and one or two who say the place is terrible, then we go with the majority and it has always worked out OK.
Not only that, but when we have had an exceptional experience, we do not hesitate to put a good review of our own on the site.
-
- Bent Stamnes
- Jessheim, NO
- 7 Reviews
Trustworthy and informative
I use Tripadvisor to find hotels and airlines when travelling. Usually I have no issues, but sometimes the reviews for a certain hotel or place are split evenly down the middle, indicating a certain gaming of the system. I no longer trust online review systems as much as I used to.
- Debra Rosener
- New York, US
- 15 Reviews
- Alex Lukeson
- Toddington, GB
- 2 Reviews
Fantastic resource
I love using trip advisor to find new restaurants and things to done. I was on holiday in Egypt recently and the hotel had blocked trip advisor if you used their Internet. That shows how much they didn't want you finding out about close restaurants or excursions.
- PEGGY
- 2 Reviews
- Liuzzi Pasquale
- 2 Reviews
interessante
per la scelta di una vacanza le recensioni possono essere indice di una scelta più selezionata.
- John
- donald, AU
- 2 Reviews
One stop shop for travel advice
Booked all my accomadation using trip advisor and sort information on trains busses and other travelling!
- Michael Jørgensen
- Odense, DK
- 3 Reviews
Good resource, littered with sponsored reviews unfortunately.
Tripadvisor is a good resource for finding info about hotels and customer photos of hotel rooms. However, they do not require any proof of your stay, so the site is filled with many false reviews. As a reader, it can be difficult to make out which reviews are genuine. The holiday apartment rental section also needs to be monitored more closely, as it offers apartments in areas where subletting is illegal (ie. NYC).
- cate
- genova, IT
- 6 Reviews
sito utilissimo
è il primo sito che vado a vedere prima di prenotare un hotel per i miei viaggi,è utilissimo e attendibilissimo in quanto i viaggiatori documentano anche con foto le loro esperienze mettendoti davanti a fatti reali e quindi poter verificare realmente l'efficienza e la qualità degli alberghi e resort..ottimo.
- Peter Gordon
- Torquay, US
- 4 Reviews
Absolute crap
When the reviews are quite obviously lies and factious written by somebody with an axe to grind trip advisor do absolutely nothing about it. It’s like banging your head against a brick wall. Why should people be allowed to hide behind anonymity? If they feel so strongly why can't their comments be linked to them and their face book page?
- Theodar
- Chennai, IN
- 4 Reviews
Good Website to get pricing information about hotels and restaurant
A valuable website to get pricing and information around a city but the pricing differs with regards to restaurant
- Mrs Elliott
- Manchester, GB
- 4 Reviews
Don't go anywhere without checking here.
Such a useful source for travel reviews and advice. Some bogus posts obviously but base it on the volume of responses.
- Joanne
- South Surrey, CA
- 2 Reviews
Joanne
Love using trip advisor great reviews and gives you a great idea of where to book and where not to.
- Barbra
- Utrecht, NL
- 4 Reviews
great genuine service but too many ads
I remember when trip advisor just started. they maintained their helping advantage to travelers all over the worlld, but their capitalistic appetite is a big no-no in my book. there are way too many ads on any given page and this just takes away from the experience...
- alisdair taylor
- 3 Reviews
excellent
The best and most thorough trip advisory service, I never book anywhere before reading from this site, and always put my honest reviews on
- Jill Walker
- London, GB
- 3 Reviews
Too many crazies
Too many people think they're some food critic and have to pick out every tiny flaw and get ridiculously angry about it. Still a somewhat useful website but you have to filter the reviews for realism.
-
- Robert White
- 7 Reviews
Unwieldy but useful travel tool managed by imbeciles
It is an unwieldy toot to use. Once you get used to it, it is useful.
I like the idea that we can submit articles and comments. I have written several. However, one that I wrote on The Congressional Cemetery (in the District of Columbia) contained the web page address for the cemetery. TA rejected the article for that reason, saying that the cemetery was a commercial company & their address could not be mentioned. This cemetery is not! It is church managed and owned. How stupid can TA be? I resubmitted the article and it was ignored. I like many others who have lived in the DC area think the National Cemetery is an internesting place to visit, if not to rest. many interesting folk lie there.
- Norman Macdonald
- 2 Reviews
Never assume that the trip advisor reviews are anything other than mythical.
I own a small B&B. I have never registered with Trip Advisor.
However, they attempt to blackmail people into signing up with them by putting unreviewed premises on to the site and ascribing very low scores. They have no contact phone number in this country and all e-mails from them only permit a reply if you are joining them.
We have a rating with Booking.com (30 reviews), LateRooms (similar number) and Eviivo (a B&B specialist with links to all the other major booking engines). In each case, we have a rating in excess of 90%.
Trip Advisor (with whom we have no dealings) gives us 76%.
- Michelle carr
- 2 Reviews
Fantastic
So nice to be able to read REAL reviews and get the bad points too! Just remember, everyone has different standards,
- craig
- 2 Reviews
Best vacation planner!
We used Tripadvisor for the first time to plan a very special trip to Italy. I relied on the reviews and ratings to choose hotels that would be special without breaking the bank. I couldn't have been more pleased with the results. We stayed at places that ranged from good to perfect and all within a set budget. It is hard work sorting out all of the comments by different reviewers, but once you figure out who is honest and who has an axe to grind, you can make informed decisions and rely on the ratings. A great service that I use all the time now.
-
- Shawna
- Honolulu, US
- 15 Reviews
Love it!
I have used tripadvisor thousands of times in order to find places to vacation, stay, eat, and play! I use it for out of town and for at home! I appreciate that I know enough about reviewers in order to determine how their review applies to me. I also love that I can post pictures with my reviews. Great site!
Is Tripadvisor your company?
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.
Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, responding to your reviews is absolutely free. Learn more
