Trophy Store reviews

Trophy Store reviews

Excellent
9.6
from 0 - 10
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Review by confirmed purchaser

Great service

Site is easy to navigate despite vast number of options. Order was easy to place including a special request for the inscription required, delivery information was given on an almost daily basis and made within the week at the time specified. Could not have worked better plus the trophy ordered was excellent in itself.

Adrian Lucas
Kent.
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Review by confirmed purchaser

Quick reliable and good quality

Ordered 3types for a golf birthday and arrived within a week exactly as I wanted and good qiuality for the money will use again
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Review by confirmed purchaser

Hungry for your business and excellent customer service

I couldn't fault this company. From the minute I emailed a question through to customer service I felt treated like a VIP and I only ordered 10 small trophies!

I received a fast and thorough response, was guided through the booking process personally over the phone, everything was documented and I received constant updates on the delivery of my personalised items.

They are good value for money, were well-packaged and there was a speedy turnaround. I couldn't have asked for more. I see no point in shopping around the next time I order, I shall simply use the Trophy Store.
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Review by confirmed purchaser

not good help or service. adequate product

I tried on line chat after being charged delivery when it stated free before cart.. I was ignored by assistant who answered so closed chat. I needed item so continued anyway as time was low to get it. I then realised I had made a mistake on the engraving so tried online chat again and got better service and engraving changed. However when asking about delivery time I was told 5-11 days or similar and when I commented about getting it sooner the session was terminated with no warning.

Shorty after way before 5 days the trophy is despatched and arrives with good service. But the trophy base is smeared with glue and not pretty.

All in all not a fantastic experience. Good delivery time being the only good bit. I know it was a small order of 1trophy but if you cant spare the time to help with it why would I come back with a big order for the whole club??
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Review by confirmed purchaser

Re: Brilliant

I purchased fourteen trophies for a five a side stag match I was having between my family and my partner's family. Even though I paid for express delivery, I was still very shocked and pleasantly surprised on how quick I received the item. Presented in a box and without even the slightest damage, I was chuffed with my purchase. Would recommend in a heart beat and will use in the future. The guys loved the trophies! Many thanks.
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Review by confirmed purchaser

Regularly great service at good prices

I've used trophy store before. They've never let me down for quality of trophy/medal and speed of delivery. This time was no exception, so when it comes to end of season awards next time, I'll be back.
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Review by confirmed purchaser

Outstanding service and value for money

This is the 2nd time I have used the Trophy Store and once again they were outstanding .
I got the trophy I wanted, at a good price and the delivery was exceptional.
I would recommend them to everybody.
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Review by confirmed purchaser

Good quality. 100%. You will not be disappointed here.

They say you get what you pay for. I paid good money and got good quality goods.
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Review by confirmed purchaser

Great, fast, reliable service!

Took under and week to receive just under 50 engraved trophies! Well packaged and all trophies and engraving at a very high standard. Kept informed of the progress and delivery. Highly recommended and would definitely order from again.
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Review by confirmed purchaser

well done

excellent service
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Review by confirmed purchaser

Excellent in Every Way

Every time I order the little Archery trophies from The Trophy store they arrive really fast - the engraving is excellent and the quality of the trophies themselves is Awesome
I would recommend them everytime
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Review by confirmed purchaser

Excellent customer service

There was a slight problem with the trophy and they were fantastic - another one was despatched immediately, no quibbles!
TrophyStore.co.uk Ltd

Reply from TrophyStore.co.uk Ltd

Dear Helen,

Thank you for your valued feedback.

I'm sorry your award arrived with slightly damaged, I can see that we despatched a replacement with immediate effect.

I trust this reached you in good condition.

If you do wish to discuss this further please do not hesitate to contact a member of the customer support team.

Regards
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Review by confirmed purchaser

Fantastic service - should have come here first.

I contacted the Trophy Store after I had been let down by another company I had found online (Allsports Awards). From beginning to end the Trophy Store did what they said they would and even when I had to add a few trophies to the order it was no problem and they all came at the same time. I used the Express Service (which is sorted over the phone) and the trophies arrived, well-packaged and unbroken, on time. The Trophy Store use DPD for deliveries which is great as they give you a one hour time slot for delivery and give you contact details and alternative options - no hanging around wondering if your parcel is actually going to arrive. I would recommend Trophy Store to anyone without hesitation - fantastic service, huge range of trophies at very competitive prices, but most importantly friendly, helpful staff who leave you believing they will actually do what they say. Restored my faith in internet shopping and I will definitely use them again without looking anywhere else. Thank you for saving the day!
TrophyStore.co.uk Ltd

Reply from TrophyStore.co.uk Ltd

Dear Jane,

Your time invested in writing this comprehensive review is greatly appreciated.

Thank you for your feedback.

Please let us know if we can assist you with any future requirements.

Regards
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Review by confirmed purchaser

I saw I bought They came

Good quality products, dispatched very quickly, will definitely use Trophy Store again.
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Review by confirmed purchaser

First class service and product

Recently purchased 7 medals for a forthcoming golf day in Spain. It turned out my bronze medal selection was out of stock so the company kindly offered to upgrade my gold, silver and bronze medals to the next spec up, all 3 at no extra cost. They came in a timely manner and the products were well worth the price. Couldn't recommend this company enough, they even engraved the crudely worded booby prize with no issues. Thanks again
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Review by confirmed purchaser

Really outstanding service

I ordered a clock with engraving from Trophy store, it arrived ontime and in exceptionally well packed box (must have used at least a tree!)
Thanks very much
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Review by confirmed purchaser

Fabulous Gymnastic Trophies

Really pleased with the 2 designs of small gymnastic trophies, great price and brilliant service from the Trophy Store.
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Review by confirmed purchaser

Things dont get better than this

I ordered late one evening and 48 hours later I had the goods, could not ask for anything more
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Review by confirmed purchaser

A Good Experience

Pleased with the trophy, medals and ribbons - all accurately engraved. Delivered efficiently. Generally very pleased.

TrophyStore.co.uk Ltd Details

Trophy Store Promise

Our aim is to offer quality products, outstanding service and unbeatable prices.

Free Delivery

Free delivery on all orders over £100

Price Promise

Lowest Prices Guaranteed

About TrophyStore.co.uk

Trophy Store is the UK's largest online supplier of trophies, medals and awards.

Visit Trophy Store

Contact information

Call us on: 0845 568 2000
We live here: 34 Pebble Close
B77 4RD Tamworth
United Kingdom

Category

Trophy Store is ranked 1 out of 13 in the category

Popular Categories

Below is a selection of our most popular categories. Visit our website for a more comprehensive list.

Trophies

Medals and Ribbons

Other Awards

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