Trueshopping reviews

Trueshopping reviews

Good
8.6
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
4355 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent bath screen

First rate product been in bathroom fitting trade for 6 years and I can say this is one of the best bath screens I have fitted and at a very good price .
I will certainly recommend this screen to my clients.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fabulous!

Great price on the product we bought, arrived quickly and fantastic communication. A perfect transaction!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Found it ! Order it! And got it, "as discribed "

I was surprised at the price of the saw, thought it must be a "pig in a poke" but I was wrong. For the money I was very surprised at the quality of the product .
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

CLEAN AND REFRESHED

I have just bought a new shower unit, it was so easy to fit, the delivery was fast, only a few days ( brill ) looks fab, packed well, works like a dream very pleased with the product, and the company, would recommend to anyone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Communication isn't there strong point

Ordered a fire pit. Paid for a Saturday deliver and selected my date. Order confirmation stated it was going to be delivered on the day I ordered it. Called them up to clarify I wanted it on a Saturday and not today (bearing in mind it was a Fri afternoon). First said they couldn't help because there was no tracking number. Fair enough. Told me to call back later, not that they would call me. In the meantime got a text from courier saying it would be delivered the following Monday (?) Called back later and they said there was a a error and it would either be delivered the next day (the Sat I requested) or the following Sat. Asked which one. Said they didn't know. Long pause then asked can you find out and call me back? Ok will do. Needless to say no call. Was told to ignore the text as it was automated. Got another text on Monday saying it was due to be delivered today. Called up again. They said would def be delivered the following Sat. Then got an email from the lady I originally spoke to saying it would be delivered on Sat. Replied and asked her to guarantee that as I had already wasted on Sat waiting in. No reply to date. Absolutely shocking customer service. Finally arrived. The driver was nice enough but the van looked like things were literally thrown in. Box was damaged. Will not use this site again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Superfast delivery !!

I ordered a replacement charger on the Thursday evening, received it Saturday and trimmed the hedge Sunday !! Very good service, thank you
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent Service From Trueshopping

I must congratulate Trueshopping for their fast efficient service recently.
I enjoy camping in my caravan and often pitch up on sites with no electric hook ups.Consequently I need a portable solar panel to charge the caravan's battery.Unfortunately the panel I owned would not work and I was due to go on a 2 week holiday the next day,
I searched the web and spotted an 80 watt folding panel at Trueshopping which was some £70 cheaper than elsewhere.They also offered next day delivery for a £13 fee.
Consequently I ordered the panel at 1430 on the Tuesday and it was delivered at 0827 on the Wednesday Morning.Very fast service!
I have now been away for 2 weeks and the panel easily kept the battery charged - even during the cloudy days.
Excellent service and I will certainly shop with them again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

poor product and even worse service

I bought a raptor 52 inch chainsaw, which subsequently blunted within one tree cut, then on trying to change the chain realised the bolt thread had gone meaning the bolt was stuck on. This coupled with an almost impossible start mechanism demonstrated the products poor manufacture.

When contacting True Shopping for a refund, instead of normal internet business protocol to apologise and offer a refund they have started to make it very difficult requiring further information, photograph evidence and then stating that they have to bring it into their 'lab' for testing and if no fault then I will be subject to carriage back.

After several weeks they said they would collect the machine on Wednesday this week between 8 and 6pm, so I asked for a more specific time as I cannot wait in a whole day. They refused this and said it could be anytime and then after waiting a whole day did not even turn up or have the courtesy to call or email me.

I would STRONGLY recommend to avoid this company. Since I have done further digging on the internet this company seems to have some pretty bad reviews and write ups on both product quality and customer service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

product arrived as described

product works just fine despite coming in a very battered box!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

most helpful

Well done excellent service Cheer's
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Quick at solving a problem.

When one of your products was found to be faulty you replaced it free of charge and speedily. Thank you!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

chainsaw massacre on price

loved the new chainsaw, delivered in no time, after a testing time putting it together I am happily cutting up the trees in the wood nearby, great job
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

first class no nonsense service!!!

The service was second to non!! Cheap as chips
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very quick to replace the wrong part in the order

A very quick, helpful and efficient service
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Change delivery company

Trueshopping service was very good but was totally let down by DX twice failing to deliver when it said it would and not being contactable except through an automated system which does not cater for their failure to do what they promised.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Beware of Warranties

The trim to the shower door failed
Had to buy new was not replaced under warranty even though only 4 months old
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

A professional service will be shopping here again.

this item arrived the next day, packaging as described. Not fitted yet but I do not forsee any issues.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

First class service

Will used again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Super garden chairs

I bought 2 of these rocking chairs, had been looking for a while so was happy when I spotted them. I liked the fact that they do look like outside furniture and look good on the patio next to my swinging bench. Also a great price with free delivery. Very happy
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

it lawn mowered us over

I could not believe it took just two days to get here fantastic lawn mower .thanks again.

www.trueshopping.co.uk

Trueshopping.co.uk 30 Day Money Back Guarantee

If for any reason you are not 100% happy with the quality of your purchase, Trueshopping.co.uk offers an impressive 30 day money back guarantee. Enjoy free delivery on all orders over £65 as well as same day dispatch on orders placed before 4pm. 100% secure shopping with Trueshopping.co.uk

About this company

Founded in 2003 Trueshopping are a UK based online department store offering a wide selection of products at competitive prices, backed by a fast and efficient delivery service. Trueshopping delivers a wide range of products including bathroom suites, showers, toilets and basins, bathroom furniture, underfloor heating, radiators, solar panels, DIY tools, garden furniture, plumbing essentials and heated towel radiators.

Visit Trueshopping

Contact information

Call us on: 01282 471385
We live here: Unit 1 & 2 Dawson Court, Billington Road
BB11 5UB Burnley
United Kingdom

Category

Trueshopping is ranked 20 out of 39 in the category Heating

Trueshopping is ranked 491 out of 1032 in the category

Trueshopping is ranked 23 out of 32 in the category Plumbing

Trueshopping is ranked 31 out of 40 in the category Tools

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.