I have never been happier with an online store. My item was exactly as described and it arrived a week earlier than the estimated date, which was amazing as I live in Australia and have never had ANYTHING arrive that quickly from overseas. They also send constant emails to keep you updated and even send another to ask if everything arrived okay! Absolutely amazing, I will definitely buy from these guys again.
I place an order for one of your "Dead thirty" mug's. It arrived within two days and my other half loves it! However, he is not allowed to have it until his birthday on Friday! :-D Will be shopping with you again. Many thanks for such excellent service. Margaret. x
Really pleased with the service from Truffle Shuffle - Easy Order process, always kept upto date on the delivery and goods arrived on time and in great condition - really pleased with my purchase and looking forward to showing it off at the forthcoming 80's party!!!
After reading several reviews about Truffleshuffle I feel I may have been unlucky in my experience. I ordered a Big bang 'Bazinga' t-shirt for my other half for his birthday. I wanted next day delivery which cost me £7.95 only to not recieve it until 3 days had passed. My tracking number didnt work either. I spoke to a customer service assistant on the phone and she did apologise and assured me she would chase it up and refund my P&P. She was very efficent and polite which helped to diffuse the situation however when the item was recieved the little sweet enclosed had obviously warmed through the delivery and had melted onto the tshirt itself. I managed to remove the stain however felt quite exhausted with the whole situation. I won't be ordering from truffleshuffle again however the staff that I spoke to were very helpful and efficient I just felt let down with the delivery and the product. Its is a great fit otherwise and my other half loved the present (thank god!).
I had a great experience ordering from TruffleShuffle. I was given updates on where my order was up to and when to expect it to be delivered. The cost of delivery was considerably cheaper than a lot of other companies, especially considering how quickly the order arrived (I ordered on monday evening and received the order early wednesday morning).
The products themselves are fantastic and the fact that TruffleShuffle threw a sweet in there as well just made my day! I will definitely be using TruffleShuffle again and would wholeheartedly recommend them to anyone.
Definately recommend Truffle Shuffle for speed of delivery and the fact that the products are quality with great designs and unique. Arrived all the way top the other end of the world in a week, amazing!
I was trying to order online but the website was having issues. I rang and was told the issue was being worked on and would hopefully be resolved before the 4pm deadline. The issue wasn't when I rang just after 4pm but the helpful lady on the end of the line took my order, knew exactly which t-shirt I was talking about and advised me the order would be out in the 1st class post that evening. The order was with me the next day despite me missing the deadline!!! Brilliant :)