Truprint reviews

Truprint reviews

Good
8.2
from 0 - 10
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I've used Truprint for years

A great way to order prints and I always wait for the special offers (eg 40% off and free postage etc). Very fast service and they keep you informed every step of the way.
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Great Value Great Product

Truprint made everything quick and easy. They sent me a free offer for 50 photos as I had not had any prints recently. I could not narrow it down to that and got 144 in the end but the cost was still trivial. I just do not know how they can do it for the price, although the process is obviously all automated; the machine worked away on the Sunday and posted my prints first thing Monday. I should print more of our photos; in fifty years time when my grandchildren are my age they won't find or be able to read stuff on discs, computer memories or websites but good old prints in a box in the loft will give them hours of fun as long as I remember to write who is who and where on the back.
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Outstanding

Ordered a collage for my niece and I've got to say i didn't know what to except & i've got to say it was brilliant and i'm sure she will love it aswell
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Poor quality and attention to detail when producing photo book

Having ordered a photo book and taken care to ensure all the photos were correctly sized and aligned on each page, was very disappointed to receive the finished book. In many of the pages, the photos were misaligned and sizing inconsistent. Quality of print was good, but it seems no quality assurance had gone into reviewing the final product.
I phoned to raise the issue, and was asked to send some scanned images of the pages, which I did. I was informed they couldn't open the attachment, so I was asked to import images into a word document and re-send, which I did. To date, I have not received a reply, despite a chase up email. Really not impressed with the quality of the product or follow up service :(
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The Photo book are fantastic

I think the photo book I just revived is amazing the quality is really good and so prompt.
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Always a great product and service

Truprint is the only place I go for photo's, posters etc. and the service is always great and the product looks great. Fantastic company
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Mugs!

I ordered two mugs as gifts. I was very pleased with the quick service and the quality of the mugs. The only disappointment was that I would have liked the picture to be larger, particularly on one of them. Other than that I have been happy with the service and will use Truprint again.
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good deals, but not good quality.

I have used TRUE PRINT ON many occasions, have ordered several photo books and been generally happy with their service, all though
There has been a couple of print errors in books , but they dealt with the problem well.
My main problem is print quality, my last batch of 100 had a colour cast to them, some a red cast and some blue.
This is why I now use Keynsham photo, as they are great quality great price and they also print larger format.
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Don't honour listed prices and awful experience

I've spoken to the "customer care" manager a lot to try and resolve this, but they're unhelpful and unwilling to honour prices listed on the website.
I was shocked when part way through the order process the prices increased by 20%, while still advertising lower prices on the website.
I can't recommend the company, they clearly don't seem to care about customer experience.
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Speedy service

And more choice on the xmas cards than moonpig!
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Great personal gift ideas

Have order from Tru Print several times and have always been more than pleased with the variety of gifts available and the quality
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Always Tru to form!

Have used this company on and off for years and they have never failed to impress yet!
Thankyou Truprint
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Excellent

Ordered a customised photo book of my wedding celebration, using their online software. It was absolutely excellent!
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Consistently Quality Products

I have used Truprint for many years and I think I had one issue once when the order did not arrive but they replaced this immediately (and then the original arrived a week later!). Easy to use website. Stores all of my old photos so I can reprint at any time. I love Truprint! I love the photos being delivered in the post and putting them into albums - it's really not the same when you just store them on a disk!!
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Brilliant gift

Ordered a 50% off photo calendar for my father - had made him one last year and he loved it. Very easy to create. Fantastic price. Very fast delivery. Would definitely recommend.
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Good service, great offers, good products

50% off photo mug and calendar. Great products with fast delivery. Only issue wa that I was offered 50 free prints but code did not work and this was disappointing as used within dates.
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A1 SERVICE

My daughter has been using Truprint for some years now ,so I thought I'd give them a try .I was not disappointed. I ordered two posters of our recent wedding and they arrived very quickly. The posters were very professional and we were delighted with the results and the fact that you could shuffle the pictures around until they were in the right position. The deals on Truprint are fantastic .They are the only company I will use from now on. First Class.
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Excellent photographic service

I ordered some photo sprints from a few uploads and I was not disappointed. All images were sharp, glossy and lots of detail. Photo paper was clean and of good quality.
I can 100% highly recommend TRUPRINT for an excellent service and look forward to using the company again in the not too distant future. 1st class results, thank you.
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brilliant

I wanted a few old mobile phone pictures and more recent digital camera pictures printing. Even with the different file sizes and quality of the pictures I was really pleased with the results. I also ordered a 2014 calender and it looks great. Thanks!
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Lost Order

Our order was dispatched but it seems somehow went astray in the post. We notified Truprint and a re order was promptly sent.
Excellent customer service

Harrier LLC Details

About this company

Visit Truprint online for digital photo printing from as little as 9p, free online photo sharing and unlimited storage. Order digital prints and share your online photo albums with friends and family from Truprint.

Visit Truprint

Contact information

Call us on: 01626 322011
We live here: York Labs, Brunel Road,
TQ12 4UH Newton Abbot
United Kingdom

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