Trustpilot reviewed by

london, GB

4 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Always siding with companies

From my experience, TrustPilot is geared to allowing companies to make false positive reviews and easily contest negative ones. Not a review site to be trusted. I doubt this comment will survive long given their editorial policies.
    Trustpilot
    TrustScore 6.1 / 10
    1,021 Reviews

    Reply from Trustpilot

    Hello

    Thanks for your review.

    I'm sorry to hear that you don't trust us. Based on your review I can't read what you have experienced that made you draw this conclusion.

    Making sure that consumers can trust the reviews they read is our no 1. priority. As a result we dedicate a lot of resources in this area.

    We have lots of processes running that constantly scan for suspicious reviews based on a vast number of parameters. In addition, we have a team of community supporters handling all reported reviews as quickly as possible.

    If you want to read more about our work to overall ensure review quality, I suggest you read this blog post:
    http://blog.trustpilot.com/ensures-review-quality/

    Regards,
    Joakim Ditlev
    Trustpilot
    Comment (?)