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15 Reviews

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Distrust pilot

Can we trust a reviews website that has such a low rating themselves? How ironic! Will not bother leaving future reviews as you just get hassled by TP staff to provide evidence of a transaction when the review is not 5 stars. I only leave reviews when the company I have bought from have sent me a request to review anyway. Terrible.
5
B, Norm, Thierry Chams, Jon Montgomery and Kc Chams found this review useful
    Trustpilot
    TrustScore 6.1 / 10
    1,006 Reviews

    Reply from Trustpilot

    Hi JC, thanks for the feedback.
    Yes, wo do let anyone review us as we believe in transparency and feedback from users to get better. It is also true, that we ask users to provide a confirmation number, should the company require it. We do it to ensure review quality. Only other users and the company itself can report a review, after which it will be investigated by our team. We encourage people to write reviews in order to help other buyers make the right decisions. I understand that having to find the proof of purchase might be a bit of a hassle, but it's the best way can ensure that reviews are written by real customers.

    Kind regards,
    Bertrand Carton
    Trustpilot
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