Incredible Red Tape for a Customer Review Site
Having posted constructive feedback on usage of the Trustpilot site on the 7th of October, this was blocked for a breach of the rules for referring to a rival review site which is way easier to use. Despite Trustpilot saying they were editing the review to remove the external reference, nothing happened until I sent a chase email on the 16th of October. Then the offending competitor name was removed and the review posted. I have never encountered such red tape for posting both my original supplier review and then for my review of Trustpilot. I will certainly not place a review nor use the Trustpilot supplier reviews as the red tape distorts the real time nature of reviews. The Facebook only login for the reviews seems nonsensical as they have Google log-ins on the main site. I am left speechless.