Why write a review when it is not shown on Serenata web page they are only choosing 4 or 5 star ratings. Consequently showing a positive rather than actual. Very misleading and bias this should not be allowed any company doing this can inflate revenue. TOTALLY UNTRUSTWORTHY. DISGUSTED OTHER PEOPLE CANNOT READ MY REMARKS AND THEY ARE NOT ALL A BED OF ROSES. PUN INTENDED
As mentioned by other reviewers, the ratings aren't accurate enough and I have made suggestions to how this could be improved but unfortunately all I got was "Your ticket 245424 is deemed resolved" and that I should rate Trustpilot so here I am doing so...
The checkbox style qualities of your starred rating system need to be broadened. In my opinion. That said, you need to include qualities that reflect corporate responsibility to the world (green-ness appropriate compensation to employees,national tax responsibility etc. ) , as well as current relevance to pressing political issues. In short, you will not exceed unless you WAKE US UP !
Helps me to review different places I've shopped online in the past. Some places have had good experiences. Some places have been not-so good. But at least this gives me a forum to voice my experience so that others can be aware before choosing to use the same sites.
This company are repeatedly blocking negative reviews about them for the same reason. There is no coarse or abusive language in my review. it is factual, relevant and truthful. If you continue to support this company being allowed to block its reviews consumers will lose confidence in you
A very useful website to get a general idea of the good and bad points of a particular company. Making a review post is simple and the technical support is without delay. It's worth keeping this website bookmarked to check on unknown companies.
I used TrustPilot to log a negative review against Keys2IPhone.com - an iPhone "unlocking" service that ripped me off for $50.
TrustPilot was more than happy to takedown every honest review that gave a low rating. At the time my review was disputed, every other 1 and 2 star reviews were flagged as well.
While legitimate Keys2IPhone customers are scrambling to post their proof-of-purchase to TrustPilot to have their negative reviews re-instated, hundreds of fake-looking 5-star reviews are posted to white-wash a company that has actively ripped me off.
TrustPilot is more concerned with protecting fraudulent companies than honest consumers and reviewers.
Trust pilot connects customers and businesses to share the experience of the user journey. Most people sadly just take online when they have something bad to say, but in this situation good and bad reviews can be shared alike.
I received an email to review tyresonthedrive. As i verfied purchase customer i wrote an honest review of my poot experience with them. It dissapeared within half hour at the request of tyresonthedrive. I had no idea it worked like that an only when reviewing trustpilot itself have a found the large amount of people with the same problem. I always have looked for and ordered from sites associated with trust pilot. Now i feel cheated it appears negative reviews are being deleted. From now on i will take these reviews with a pinch of salt.
trust pilot appears to be flawed. evidence was given regarding a post made but they still removed the comment. the question has to be asked are they getting paid by other companies to remove negative feedback? definitely not impartial and wouldn't trust them. Asked on sevral occasions for an email address to make a complaint to but they refused to provide this.
We as a consumers must assert ourselves in the only method available...REVIEWS!! Trustpilot makes it easy and convenient so you do not forget the details you want to put in and lets you update it if it doesn't look right the first time. I trust Trustpilot..ha!
Trustpilot works and is easy enough to use. Worth checking out as, not only can you have an opinion on goods or services but very handy to check up on what other people have experienced on all manner of stuff. Very handy!