Ordering , delivery and installation were all easy and friendly. Nothing was too much trouble
What a great firm to deal with. Pleasant, helpful and obliging from order placement to final delivery and assembly. They eve mounted and connected our new TV in the bed.
Recommend this company to anybody
I did quite a bit of reseach before I ordered, as it was an expensive bed and I wanted to ensure that the experience was a happy one.
Buying a bed from tvbed.co.uk, has been fantastic. The price was very competative and the level of service you receive was second to none. They have a contact number on the website and when you ring, someone picks up the phone. It may sound like nothing, but to have a friendly voice to speak to about your online purchase puts you at ease. Thanks again Chris, you have been brilliant.
You also get the delivery team building the bed for you at no extra cost. Both were very friendly and communicated well, letting me know when they would arrive.
I would recommend the company on this alone, as putting one of these TV beds up is not that straight forward, so to get it done for us as part nof the price was the icing on the cake
Your in safe hands if you anything from this company and I will look to use them again on other products they sell :)
Everybody should own one of these amazing TV Beds!! I had been looking online for quite a while to find the perfect bed for me.. I kept being drawn back to tvbed.co.uk. After having spoken with Chris on the phone, I decided to visit the showroom whilst working in the area. The friendly service was second to none, and the beds were just outstanding!
I ordered a bed the same day and the delivery was very quick - even with me living up in Scotland.
I went for the White Harvard King iAudio with memory foam mattress.... Wow.. Crystal clear sound, I can also connect this wirelessly to my iPhone/ iPod and play music throughout the house. Fantastic. So comfortable, I just don't want to leave my bed in the morning... Can't wait to show it off to my friends and family!! :)
I would highly recommend this brilliant company to anyone looking for a great bed.
Thank you :) x
I've learned in the past to beware when something seems too good to be true... However, the iMedia TV Bed certainly bucks this trend.
- The delivery guys jumped through several hoops to get the bed to me on time.
- Construction of the bed looked very simple and only took about an hour
- The instructions for using the bed were clear and simple
- The quality of sound is very good (although I'm no expert here)
In short, I really can't fault it, and I'm chuffed to bits :)
The only complaint I have is that I spend too much time now in bed watching Telly...
Our bed we bought from Tvbed is has been the greatest investment we have made.Fantastic nights sleep on the comfiest mattress i have ever slept on .
Thanks for your great customer service too !! So helpful and nothing was too much trouble.
Would highly recommend this company
Was really impressed with the quality of the bed first class service from Chris and the staff at nest installer was very professional and pleasant was installed within two weeks would recommend nest company to anyone thank you for your service
TV Beds (Nest Company) were the only source we could locate for a particular brand of mattress we wanted to buy (Velda). They kept us informed of progress as we had to wait a few weeks for the mattress to be ordered in from abroad. It was delivered when they said it would be and in good condition. We are very pleased with it.
Our beds came within 2 weeks of ordering them!
The delivery was great, the boys worked hard putting each bed together!
Chris was amazing too, spoke to him a few times and was so happy to help!
Would defiantly recommend this company to anyone wanting an amazing fast delivery, great service, perfect bed!
Thank you x
Fantastic bed and mattress for the money, and great personal service!..the manager was very courteous and genuine! The bed fitters where very friendly and willing to help! Thank you :)
I have no hesitation in recommending TV Beds Ltd to anyone throughout the UK who is interested in getting a TV bed. Despite living in Scotland and some distance from the company's premises the sales team and in particular Chris who had a vast knowledge of all products and kept us fully appraised with the progress of the sale. The bed, TV and mattress was delivered on the agreed date and time. The delivery team were very pleasant and quickly installed the bed and demonstrated the TV's lifting mechanism, etc. Full marks for quality of service and customer care.
I had been looking for a Tvbed and there are so many companies out there.
I stumbled across TVbed and read all the rave reviews, so thought I'd call and enquire.
Chris was very friendly, helpful and informative about what would be the best bed to suit my needs.
With little convincing, great value for money and many generous freebies I decided to go with TVbed. The leather bed is stunning and the mattress is like sleeping on a cloud.
After a long day, I head straight to my bed for some R&R, and after a beautiful nights sleep, I literally have to drag myself out of bed.
I promise you, you will not be disappointed.
From the beginning Chris has been attentive and his number one focus is making you, the customer, happy.
The delivery guys were very efficient, friendly and very helpful.
I cannot praise this company enough, they truly do exceed expectations.
My bed is the envy of friends and family. I feel like wanting to keep this treasure a secret, but have to give the team their props.
TV bed is the future, I would never dream of purchasing any other bed (although I'm confident this bed will be with me a very long time).
Like most people using the internet for such an expensive purchase I was at first very nervous. However, once I spoke with Chris the whole purchase process was very satisfactory.
I was convinced to purchase the Azure model. I placed my order and within 2 weeks received delivery. Chris phoned me on the Wednesday to confirm payment and the bed was delivered by the install company the next day.
Only minor problem was the headboard would not fit up my spiral staircase so the install company could not install. No worries though as we managed to lift up through the 2nd floor window and as I am quiet a god DIYer and great assembly instructions, the bed went together very easily.
The bed is simply stunning, luxurious and definitely the right model for us.
Overall a brilliant experience and service with TVBeds
I will highly recommend to anyone
Thankyou Chris and TVbeds.
I will recommend anyone to use this this company their delivery service was very prompt and precise to the time arranged. Their technicians did an excellent job in installing my tv bed. I will not hesitate to use them again.
When we came to needing a new bed we did our homework and knew the style we wanted. We then found the New York king size on TV Beds website and the price was excellent against other suppliers.(including a mattress)
A simple call to Chris and the order was placed for the bed and a Nest 2000 mattress. They held it until I was ready and then it was delivered when they said it would be and installed within an hour.
Both the bed and mattress are excellent, we are more than pleased with them and would recommend TV Beds and these products to anyone.
I’m very cynical of testimonials believing they aren’t actually made by happy purchasers but by persons with an interest in the firm. I can confirm I don’t have any interest in the firm and this is my first ever review.
Why you might ask?
I bought my first TV bed about 18 months ago. So happy was I with it that I bought a second one 2-3 weeks ago.
The reasons for buying the beds?
They are exceptionally well made, easy to assemble, delivery was prompt and the driver was courteous including a telephone call 1 hour before arrival to confirm address and parking, the after sales telephone service was excellent, the motor which raises and lowers the TV is quiet and the LCD TV is decent. Put another way there is nothing to complain about, which is a tall order.
Nowadays, to find a company with a high professional attitude and a dedicated team to supplying the goods you want when you want it is extremely difficult.
This company is easily on a par with John Lewis.
i was happy with the overall quality of the bed and the service, however ive found two cuts to the leather next to where the tv pops out that look like they have been made with a sharp instrument, also one of the plastic holders for the wooden slats has spilt.
this is as soon as the bed has been assembled for me, it has not yet been used.
i find this disappointing after spending so much money on the bed.
I went to "Dreams"bed superstore wanting the Los Angeles Tv bed! Quoted at £2495 for king size by the sales rep!!! I wanted super king and was told £3495 by the sales rep in Glasgow city !! (Rip off Merchants)
Mattress £700 was NOT included!!
I left the store very upset and decided rather than get ripped off I would google this bed!
I came across "TV beds "nestco" online ,and called the number to investigate as im sceptical with buying online , i like to see and touch Before i purchase !!!!! i got a man the wonderful very helpful Chris ! And from speaking to him I understood !!!as he didn't make me any False promises gave me A 4 week delivery time but said he would try his best to get it to me faster as there was another delivery waiting to go to my Area in Scotland!!
The " super king" size bed was £2495 !!!!£1,000 less than that at dreams!! AND included a mattress for free!! Saving me £1,700 !!! I paid £1000 deposit and then waited !!
I got a call 5 days later on a friday saying it would be delivered that coming Tuesday!!
The bed arrived and to my delight I was upgraded to a 32 inch HD Samsung Smart TV!!
The Matress was and is soooo comfey I am totally in love with my bedroom now !!
The delivery guys were so good and helpful
So I gave them a nice cup of Irish tea!!
People are very quick to Compmain, and never fast enough to praise when a good job is done !!
Well I have been telling ALL my friends about this company and would Reccomend them 100%!!!
Great service ! Super fast Delivery
Well done !!
Big love xxxxx
Just visited the showroom and immediately ordered a Vega TV bed to replace the rubbish one that we bought from Bensons (seriously - don't ever be tempted to go there). Knowledgable about the products and have introduced some of their own innovative features. Friendly and helpful, i really cannot fault the service. Highly recommended. Looking forward to the delivery -after which I will review again.
So - I cannot believe the service I have received. Our old bed was collected by (the hateful) Bensons for Beds and the balance paid to Nestco for our new bed. Chris knew that we had been sleeping on the floor (thanks Bensons) but had a delivery driver issue. The solution if I could assemble the bed (I can) is to hire an extra van and deliver it himself late on Thursday evening. THANK YOU SO MUCH.
I am so glad I had the opportunity to put this together as it meant I could compare it to the one from Bensons. Seriously - there is no comparison. The Vega from TV Beds has a far superior build quality, superb fittings and innovative features. Even came with an HDMI lead.
We will be buying a single TV bed for our son soon. There is only 1 place we will go.
Ordered our bed from TV bed and had superb customer service. Although we did have some issues with the courier this was no fault of TV beds and the issue was dealt with promptly. Have dealt with Chris throughout the process and could not have been happier with his customer service skills and helpfulness. Many thanks.
From start to finish the service has been excellent. My emails where replied to promptly, if there was an issue I could make a call and the issue was resolved. The bed was delivered within the time specified. I was also called four days in advance to let me know as to what day and what time the bed would arrive, then an hour before delivery.
The bed arrived on time and was assembled within the hour.
All I can say excellent service.
Was looked after as soon as we went to the showroom. Spoken to Chris several times before we finally made our order. We weren't too keen on the mattress that came with the bed but we upgraded when we placed the order, and very glad we did! Bed looks brilliant and is very comfortable. There was a slight delay in getting the bed due to unforeseen circumstances, Chris kept us informed, and answered any correspondence quickly. I would recommend them to anyone!
I love the bed very much and the TV system is great, there is plenty of space underneath the bed for DVD player and all associated wires etc. The bed is well made and looks exactly like on the website.
The free matress that was supplied with it I found to be comfortable but my husbands backache returned during the time that we slept on it, we also got sweaty! However it didn't cost us anything so will be kept for a spare.
Would recommend this company to anyone.
Right, I dont usually leave reviews, however the exceptional standard of service i received from tvbed.co.uk warranted a great review at the minimum.
It started when we bought a tv bed with ipod dock from dreams on the 25th of november, we were guarunteed delivery within 28 days (by the 23rd dec), however last thrusday (13th of dec) we got a phone call from dream saying they made a mistake and cant get the bed to me untill the end of February, Naturally i told them to stick it, I didnt pay £1423.00 to wait 3 months sleeping on the floor (our bed had broke and we had already been on a matress on a floor for a month)
On the 14th i rang Chris from tvbed.co.uk explaining our situation and that we had family coming for xmas and no one had a bed to stay on, we had already seen the Harvard iaudio tv bed on the website and asked if it would be possible to get the bed before christmas, we understood that usually delivery takes between 3-6 weeks, he told me that they had the bed in stock so that wasnt a problem however he would need to speak to his drivers to see if any were in my area the next week. Within 4 minutes i got a call back saying that it wasnt a problem at all and i should be expecting my new bed the next week.
I got a phone call the next day from Lee the driver who would be delivering my bed asking when i would be free, we arranged it for the tuesday night (18th dec).
Tuesday came and so did our new bed as promised, Lee (the currier) carefully installed the bed in our room without damaging wall paper, carpets or anything else and was extremely helpfull giving me advice and a few extra M8 screw to mount our tv (as not many tvs come with the screws to wall mount them, you get the screws when you buy the wall mounts themselves) he stayed and made sure everything was fully installed and fully working, even though it was 8PM.
The bed itself cannot be reccomended highly enough, it is fantastic throughout from the build quality to the sound quality of the built in 2.1 surround sound system, i am absolutely thrilled with the bed and the service.
To sum it up, i Ordered a bed on friday, got the next tuesday ( in 3 Working days), it was proffessionally installed with care taken not to damage walls and carpets, the customer service was incredible, the bed itself is faultless and the overall experience was extremely pleasant.
So if your looking for a tv bed, look no further (and avoid Dreams like the plague)
A very happy customer
The bed that i ordered from TVbeds arrived on time and as expected, if not better. The bed was of an extremely high quality and was constructed by the team in a quick and efficient manner. However, I found that the construction was too quick as the entire bedroom was covered in bits of packaging. Additionally, the rest of the bulky packaging (very large cardboard boxes and wooden corner braces that the king size bed came in) were left in my driveway! It was left up to me to tidy the place and dispose of all the packaging.
Another small matter was that the bed was missing a small piece (slat connector) but i was informed that this would be sent to me in the post as soon as possible.
Apart from the above issues, the service was good from TVbeds with any queries being answered very quickly. Its a shame that i was let down with the delivery as otherwise it would have been a full 5 stars.
p.s. Do not be put off by any "wiring" you may have to do yourself. The beds are made to connect media devices together, with large holes and plenty of space for all cables to go through. It is not an issue at all.
From start to finish the process of buying our Tv bed was easy. The website is easy to navigate and fully explains all the great offers. We had queries and so ordered by phone. We were impressed by the service and a better deal was offered than was advertised on the site when we bought 2 bedside cabinets as well! Delivery was within 2 weeks. The guys who delivered also installed the bed at no extra cost, quickly and efficiently, taking all the packaging away with them.
The product itself is of high quality. It looks and works great. We could not be more pleased or impressed with the product and service we received!
I ordered a TV bed, the Vega, with a lead of 2-4 weeks. This suited me as I was doing DIY, so I wasn't in a hurry for the bed.
The online order process was easy (if only they'd get rid of that annoying 'person' image that follows you when you scroll and blots out the text you're trying to read!), and I had two follow up emails - the usual auto-generated order confirmation, and one from a real person (Chris) which was nice. I was never worried about things going badly as TV beds have too many good ratings here to be fake
The only issue I had with the whole process is that they couldn't tell me in advance when the bed would be delivered. Being in the middle of a project at work, my days were crazy busy and it was just not possible for me to tell my boss at the last minute that I needed time off to wait for the delivery. With all the meetings etc I needed at *least* a weeks notice to reschedule, and I felt TVbeds didn't fully grasp this concept. It was basically a case of: wait until the delivery people call (usually on a Monday) to confirm delivery for that week Wednesday (ie 2 days notice).
If you have a flexible schedule or don't work, then this won't be an issue for you, but I found it quite stressful not being able to plan time off properly. In fact, I rescheduled one meeting on the premise that delivery *might* take place that week, and in fact it didn't (so no-one was very impressed with me at work).
At the same time as ordering from TV Beds, I also ordered a desk/bed combo from Studybeds, with 5 weeks lead time. Within the week of ordering, I had a call giving me a choice of 3 delivery dates for the 5th week, and a full week before the delivery due date I received a written letter, no less, confirming the delivery date. So, I don't think it's unreasonable for a company to give you a delivery date more than 2 days in advance.
Okay, so that was my only issue, and that's why I dropped a star. Otherwise, Chris handled my ranting very well, the delivery team arrived at 7.30pm and made up the bed, and everything else went well.
To reply as a company, please log in to your business account.