Very good advice on the phone, ordered on monday...installed on wednesday. Mattress came by post 1 hour before the bed arrived......great guys installed it in an hour and half. The bed is superb and mattress advice was spot on. The Mandalay is very comfortable and has very good quality leather and the Samsung smart TV is great. It really looks and feels top quality.
Its so nice to order something from somewhere where they take an interest in what you really want. I emailed an inquiry about the los angeles tv bed and within an hour chris got back to me with all the information i needed, After numerous emails and phone calls by me being a bit specific about what i wanted chirs couldnt of been more helpfull,and even recommended trying the free mattress instead of paying him £500 for another mattress what i wanted. The bed was delivered just over a week after order and installed by arthur within the hour..I am very pleased with the whole purchase and would recommend tvbed.co.uk to any friends or family and would definatley buiy again myself..
Chris was extremely helpful when we were looking for our tv bed. The prices are reasonable and there is always someone on hand to answer your questions. Delivery was prompt and the delivery men were polite. Would definately recommend tv bed company to friends.
Intending to make a significant purchase (at least for me), i looked at several companies online reviews before contacting TVbeds.
My buyer experience was outstanding with Chris spending time on the phone listening to our requirements before making some recommendations on the mattress and bed that would suit us best within our budget.
The order was placed and with Christmas looming we expected delivery in the new year. This is where the only problem I encountered was. The order was ready for delivery in the first week of January and had been collected by their delivery sub contractors. As I work at least an hour away from where I work and sometimes have to travel, I needed to know what day the delivery was going to take place so that I could make sure I was available and our old bed could be removed from the bedroom ready. I had stated that there was only one day where I was unable to be there, and that was the day that was requested for delivery. A bit frustrating but after a few messages, the day was moved and the bed delivered by a couple of friendly and cheerful guys who were very helpful.
The bed is of excellent quality and very sturdy, while the mattress is wonderfully comfortable and slept soundly on the first night.
I would definitely recommend TVBeds for excellent quality service, advice and products and would not have hesitated giving 5 stars without the hassle of trying to be helpful by arranging the delivery when I could be there.
A positive experience from the start. Chris gives the impression that he has a personal interest in every sale and is a credit to his employers. And the delivery guys were amazing. Many companies forget that the delivery guys are the only ones who actually represent the company in the flesh. Well, Arthur may only be a subcontractor, but he works with great enthusiasm and once again the only word is 'professional'. He arrived late in the evening after 7pm and still assembled two beds without any complaint and with a great cheerfulness professing that it was "a pleasure" . He even suggested that if the lateness was an issue, he could do the job on a Sunday. Well done everybody!
I wanted to buy a TV Bed for my brother in law and was recommended by a friend to use this company. I obviously did my research and phoned the company. I spoke to a chap called Chris from the first contact he made me feel welcome and told me everything I need to know. I never looked back.
Full of trust and got better deal than expected and was delivered on time and the whole feeling was exceptional. Thanks so much.
I did quite a bit of reseach before I ordered, as it was an expensive bed and I wanted to ensure that the experience was a happy one.
Buying a bed from tvbed.co.uk, has been fantastic. The price was very competative and the level of service you receive was second to none. They have a contact number on the website and when you ring, someone picks up the phone. It may sound like nothing, but to have a friendly voice to speak to about your online purchase puts you at ease. Thanks again Chris, you have been brilliant.
You also get the delivery team building the bed for you at no extra cost. Both were very friendly and communicated well, letting me know when they would arrive. I would recommend the company on this alone, as putting one of these TV beds up is not that straight forward, so to get it done for us as part nof the price was the icing on the cake
Your in safe hands if you anything from this company and I will look to use them again on other products they sell :)
Everybody should own one of these amazing TV Beds!! I had been looking online for quite a while to find the perfect bed for me.. I kept being drawn back to tvbed.co.uk. After having spoken with Chris on the phone, I decided to visit the showroom whilst working in the area. The friendly service was second to none, and the beds were just outstanding!
I ordered a bed the same day and the delivery was very quick - even with me living up in Scotland.
I went for the White Harvard King iAudio with memory foam mattress.... Wow.. Crystal clear sound, I can also connect this wirelessly to my iPhone/ iPod and play music throughout the house. Fantastic. So comfortable, I just don't want to leave my bed in the morning... Can't wait to show it off to my friends and family!! :)
I would highly recommend this brilliant company to anyone looking for a great bed. Thank you :) x
I've learned in the past to beware when something seems too good to be true... However, the iMedia TV Bed certainly bucks this trend.
- The delivery guys jumped through several hoops to get the bed to me on time. - Construction of the bed looked very simple and only took about an hour - The instructions for using the bed were clear and simple - The quality of sound is very good (although I'm no expert here)
In short, I really can't fault it, and I'm chuffed to bits :)
The only complaint I have is that I spend too much time now in bed watching Telly...
Our bed we bought from Tvbed is has been the greatest investment we have made.Fantastic nights sleep on the comfiest mattress i have ever slept on . Thanks for your great customer service too !! So helpful and nothing was too much trouble. Would highly recommend this company
Was really impressed with the quality of the bed first class service from Chris and the staff at nest installer was very professional and pleasant was installed within two weeks would recommend nest company to anyone thank you for your service
TV Beds (Nest Company) were the only source we could locate for a particular brand of mattress we wanted to buy (Velda). They kept us informed of progress as we had to wait a few weeks for the mattress to be ordered in from abroad. It was delivered when they said it would be and in good condition. We are very pleased with it.
Our beds came within 2 weeks of ordering them! The delivery was great, the boys worked hard putting each bed together! Chris was amazing too, spoke to him a few times and was so happy to help! Would defiantly recommend this company to anyone wanting an amazing fast delivery, great service, perfect bed! Thank you x
I have no hesitation in recommending TV Beds Ltd to anyone throughout the UK who is interested in getting a TV bed. Despite living in Scotland and some distance from the company's premises the sales team and in particular Chris who had a vast knowledge of all products and kept us fully appraised with the progress of the sale. The bed, TV and mattress was delivered on the agreed date and time. The delivery team were very pleasant and quickly installed the bed and demonstrated the TV's lifting mechanism, etc. Full marks for quality of service and customer care.