I was told by the salesman that they reached 200+ countries. so I signed up for them and prepaid txtnation over $6000. They never delivered to even 1 country and could not handle 2-way longcodes. I am warning anyone who is considering txtnation that these guys will tell you anything and then not deliver. Customer support was okay but they simply could not deliver. When I asked for a returned of even partial funds, they refused. I am warning all customers to beware of these thieves.
I have been working with Dating Services for many years in the Nordic countries.
I started to use TXT Nation for my Premium SMS Dating Sites.
I have also in plans to open with TXT Nation Bulk SMS Dating Sites
I am very happy with the quality of their system.
First of all I want to thank my Account Manager Ana Reed Davis for helping me with all my problems: I am very pleased with fast and good replays. Also the way we resolved out problems in live chat as on Skype and the way she made my connection with the right person to helping me with resolving my issue.
I also want to thanks Rezza Abzadeh for helping me with my system to work properly and with all the needed setups
I am very pleased with Adam Rolston help me with all compliance problems to have save, good and clients friendly Dating Sites.
I recommend all to use TXT Nation because this is a very serious company, with good and fast support service to have your product as you wish and to have good quality services together with company like TXT Nation
As part of the VideoCloud.com platform we have been trying out various SMS suppliers across the world looking for the right fit... We've suffered at the hands of suppliers that;
#1 Were working out of their bedroom despite the glossy website - #2 Couldn't route to the USA despite saying they were international - #3 Routed international traffic through India and South Africa - #4 Didn't have smooth exchanges with O2 in UK - #5 Perplexed us with ridiculous credit systems that made calculating costs virtually impossible - #6 Provided no real support and / or never answered the phone.... txtNation have so far proved to be a breath of fresh air, technically proficient and a pleasure to deal with. If you are considering a switch call Ana.. She is fabulous and knows her stuff. Regards, Nick
I'd like to personally thank Ana Reed Davies for her attention to detail and consistent support through out the entire merchant boarding process. She is always willing to give a helping hand and to explain things in detail.
We have been working with Txtnation for over a year now and found their service professional, hard working & crucial to our build-up, growth & ongoing success.
with a dedicated team that vary from account management, payment solutions, and tech development we feel that the fees we spent are well spent.
we especially note our dedicated account manager Jean Pierre De Toit, who was a key factor in accessing all the relevant personal needed at any given time.
Txt Nation are well ahead of the others with their pro-active and knowledgeable style of account management. They really could talk a monkey through a mobile marketing campaign from start to finish in fact they can beat that: they helped me!
Ana Reed Davies has been and continues to be a great help with my SMS campaign needs across Russia and right behind her is an outstanding bunch that that keep you informed and on your toes ensuring you are compliant and doing the right thing for your market.
Future campaigns, and all things mobile - no brainer - TxtNation!
Since our company came in touch with Ana Reed Davies, we have built up a constructive business relation. It has been a great time working with her. The implementation of the HLR look up and the expansion to multiple markets benefit our company very well. The focus on account management, customer service and the way txtNation provides advice about their business solutions is in one word incredible! Special thanks to Ana! This company is highly recommended!
It's been a great time working with Ana Davies in txtNation. As in the past few year, our bizz with txtNation has been on and off due to the market commands, and we haven't been the VIP customer to txtNation. However, they value each customer as the same, and provider no less support to us. Special thanks to Ana, who has been really patient and supportive to us, which gives us confidence to work close with txtNation.
TxtNation has plenty of services for mobile payments and communication which will get you up and running in no time. You should be familiar with the options offered and by all means read the documentation. Support is great after you get used to it :)
Seriously don't normally bother with reviews however... I feel the need to this time Ana Davies has not long been my account manager.
I am seriously impressed with the level of support and service i am receiving from Ana the professionalism and efficient has really helped me to reach my deadlines.
My business experience is good but mobile payment options are very very new to me and i am a complete novice. The whole process has been soooooooo easy thanks to Ana and Txtnation so THANKYOU!!
And i look forward to future services and integrating my other businesses to supporting mobile payments.
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What stands out for me is that txtNation really try and understand the markets they are in, which helps us to improve our offering in those markets. Their support team is always quick to respond and are able to resolve issues quickly and effectively.
I have been impressed since choosing to do business with txtNation. Customer service has been stellar. Despite the time difference in the US, I have always received replies via Skype or e-mail in a timely manner even during weekends or off hours.
Would recommend them to anyone.
We were fed up with using some of the aggregators out there and so we entered into a working relationship with txtNation. It was the best decision I made to use txtNation.
They are very helpful when dealing with issues or setting up new connections.
They will continue to get my business going forward and I will not have any problem referring them to anyone.
We have been with TxtNation since 2009 and very happy. They deliver consistently a high quality of service and support and you can still have a very personalised relationship with their account manager and tech specialist. Thumbs up guys!
We at Zoukmobile been working with Txtnation for the past 4 years now and we have nothing but praises for their conduct and service reliability although there were issues here and there we know these were not in their control and they always push on to provide us the best in terms of service!
They truly meant when they said they are the Global SMS text messaging solutions for business!
Txt nation offer a good product range, with easy integration and fast effective tech support. I find the staff courteous and helpful, and have always responded quickly to any issues raised with them. They are very pro-active at trouble shooting as well and have raised issues with us before we noticed them. The integration process is very supportive and there large wiki of documents regarding technical setup and regulations in all countries has helped immensely. That is why they are our global SMS partner of choice.
We could not have set up our mobile service without the dedicated help of the txtnation team.
from tech, to support everything was great and helped a mobile noob like me set up a full fledged working service.
The people at txt nation are responsive, well connected in the markets they serve and always offer current up to date positions on the opportunities available and the products that support those opportunities. Their customer webinars are useful and focused and on a relationship basis they work diligently to achieve strong recurring business by creating a win scenario for all stakeholders.
Lets face it, its all about making money. In the past I have used a couple of mobile billing solutions and the problems I had was late payments no communication or support. Txtnation delivers on all of the above and I have been using them for the last 4 years now. Great products, good support and payments on time!
Friendly, and always ready to help, Products completely satisfy my requirements!!
txtNation provides a 1st class service in Internet & mobile solutions, txtNation is not a company to keep up with the times the goal is to be an industry leader & present new innovative products to the client.
txtNation provide reliable Operator Billing options with wide coverage which is what our company needed.
txtNation have great range of mobile marketing and billing products and support is fantastic. They are focused on what they do and give great customer service. Products will benefit your business and bottom line.
Lucia found this review useful
txtNation's services and support are excellent. The future of marketing is going global and txtNation have the systems to help my campaigns run both smoothly and lucratively.
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