On 28 November 2013 I sent an email to Customer Services, asking if they could match a price for 2 Goodyear tyres that I had found cheaper on a competitor's website. I got an automated reply almost immediately, saying I could expect a response within 48 hours, or slightly longer at weekends, etc. Fine - but by 4 December (6 days later) I had not got a reply, so I sent another email, which again triggered an automated reply. Soon after I decided to buy the tyres from the competitor, who seemed to have no problems in dealing with my order promptly. On 10 December (12 days after my original request), Tyreshopper offered to match the cheaper price - but too late! The deal only stands for 2 days anyway - not good, in my view. I am very disappointed with Tyreshopper, where I have previously had good service. I will think twice before using this service again.
They took money for type which is not readily available. On top of it, they did not remove online advt, that they do not have that tyre at that price. After more than a week, I see that same advt online. My replacement tyres were promised for 9th Dec, so I called them to check, if they have arrived. Yesterday, they confirmed over phone that tyres have arrived so I can book appointment with the local agent. As per local agent, the tyres neither arrived yesterday, nor has arrived till 3:00 pm today.
After a hard driving year on cheap tyres
I dug up the money and bought (true good value). A set of the avon zv5. Delighted. Super price, drives quiet and smooth. Stops quick and glides round the corners. If you add in the super service you would agree
Thank you tyre shopper
Neede to get 4 tyres for my Mondeo, not sure if the size tyreshopper offered were compatible. Had an on-line chat with a lady called Katie who resolved the matter in a couple of minutes. Tyres ordered to be fitted in acouple of days. Simple.
Website works well for choosing tyres and payment, but there seems to be a problem with the am / pm fitting slot, whereby I selected a pm slot, and this is what it showed on my printout, but on arrival at National Tyres their printout showed an am slot. As such I had to leave the car with them rather than wait while they fitted the tyres. In the end it was about 1 1/2 hours before the car was ready, which overall wasn't too bad for 4 tyres. Price was good (even for budget tyres) but will have to wait and see how the tyres perform / wear before giving a proper review of the tyres.
I knew what I wanted and I found the websites very easy to use, I required 2 Bridgestone A001 tyres. I popped into my local fitting centre at Blyth and altered the fitting date. I was so happy with the fitting centre staff that I went straight home and ordered an extra 2 Bridgestone A001 tyres for my other car!
I thought that the fitting centre at Blyth was excellent and I requested that they rotate my wheels which they did without charge or fuss on both cars. My only gripe was that I didn't get the 4 tyre discount on my order and I couldn't find any place to request the 5% discount code I had to use.
Ordered 4 tyres and tracking service at a fantastic price. The time slot was for the afternoon, but i phoned the Sheffield branch where the job was and got a morning slot, happy as larry. Dropped the car off, did some shopping and all done. Thanks for an excellent service, will use again when ready, recommended.
Quality tyres at 30% less cost than going directly to the retailer that fits the tyres for tyre shopper, which I have used in the past ,the local fitting centre are always courteous when fitting tyres for tyre shopper, with hastle free ordering of rated tyres, giving you an idea of grip and fuel efficiency of tyres, which is becoming more of an issue thanks to spiralling energy/fuel costs.
I have been using tyre shopper for years and never had a problem. Prices are very competitive especially if you get free tyre guarantee as part of the deal. I recently had two Tyres damaged and they were replaced for a very small fee to cover the tread used. Saved me a fortune!
Went online and chose tyre shopper. Glad I did. So easy to order online the tyres I needed for my car. Local tyre centre was a trusted name and that impressed me even further. I will definitely use tyreshopper again and will recommend to my friends and family
We pre ordered our tyres on the net they were there waiting for us on the day of our choiceTthe service was spot on as they had all the info already all we had to do was ask how long it would be before the job would be done.We got back at the time the job was estimated to be done .It was.Our experience was brilliant it was so easy
Easy to use website. Quality tyres at keen prices. I saved £16 a tyre on Barum Bravuris 2s when compared to National Tyres website. Go through Quidco and there is up to 7% cashback as well! Fitting arranged less than a mile away from home
Found the process of payment easy enough (of course a company will be happy to take your money) but had to wait a week for a convenient time (as I work mon-fri like a lot of people) just phoned up to book myself in (it advises to do so on the day of your appointment but wanted to see if I could get it done in the earliest slot) only to be told that my tyres hadn't arrived and they could only offer me a lower quality tyre. Offered no explanation or apology and girl on the phone was fairly rude when I said I didn't think it was an acceptable situation. Really cross.
The appointment they gave me was a few days away, we needed the tyres fitted sooner I phoned the number on the site and was told to take my car straight round and they were fitted straight away!!! this is the second time I have used them great service at a very competitive price.
i would recommend this service to a anyone i no.
To reply as a company, please log in to your business account.