Tyre Shopper reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

NO TYRES PLENTY OF LIES

Ordered Avon tyres and paid and booked slot, got a call today saying they couldnn't get them and offered me Barum tyres as a replacement. I declined and pointed out I felt it was unprofessional to take money then announce no stock available and was given excuses and told I'd be called later aftre they's checked things.
Got a call in late afternoon saying no tyres and blaming Avon for the lack of stock, website down etc (what's wrong with phoning them?), then offered me Barum tyres again and tried to tell me that Barum are indeed made by Avon (what a load of rubbish) and any other tyres would be full website price less a small discount for my trouble.
Sorry I don't want to do business with a company that lets it's staff lie to customers, it's the principle of the thing. Now that tyreshopper have cost me my Friday slot for tyres, I'll have to sort some elsewhere.
My experience is I've used them before and not had problems, but when things went bad on their part they made excuses and told mistruths to me.
It's up to others what they do, but beware if you really need your time slot, you could just be left in the lurch, with no tyres on your wagon.

UPDATE ORDERED TYRES LATER THAT DAY FROM BLCKCIRCLES AND HAD THEM FITTED AT A PLACE 1MILE FROM HOME. PERFECT SERVICE AND TYRES BETTER SPEC AND WAY CHEAPER THAN TYRESHOPPER WOULD DO THEM. WELL PLEASED WITH MY SERVICE AT BLACKCIRCLES, THEY HAVE JUST REPLACED TYRESHOPPER AS MY GO TO PLACE WHEN I AM IN NEED OF TYRES.
THANK YOU BLACKCIRCLES.
    Tyre Shopper
    TrustScore 9.1 / 10
    15,243 Reviews

    Reply from Tyre Shopper

    Dear customer,

    We apologise for the delay in replying to your comments. We will investigate the issues you experienced regarding stock and come back to you shortly.

    Kind regards,

    Tyre Shopper Customer Services
    Comment (?)