Excellent response! Tyres ordered on line and not due to be fitted til tomorrow but staff were able to fit us in today which was great.Quick fitting and very clean premises/waiting area.Very helpful staff and I noticed the high level of courtesy shown to other customers also.
Ordered tyre last week, booked in for am this morning, told opened at 8.30.
Went to tyre depot at 9am, only to be told my tyre had not arrived and did I want to wait for the van, which only comes every day between 9.30 and 10.00. So I waited. when the van arrived at 9.50 my tyre was not oni it. The tyre depot rang tyreshopper only to be told that the tyre is only being delivered this afternoon. I also was told I needed another tyre which was only £3 dearer than tyreshopper and was readily available. I know have to go back this afternnoon if and when my tyre arrives. I booked a morning off work and now have to go back this afternoon. I could have saved myself the time and effort for an extra £3 and had my tyre fitted same day last week instead of runninbg around on a skinny tyre for the best part of a week.
Easy to order I had to wait a few days as the tyre wasn't in stock. It said online I could get the tyre fitted Thursday pm but upon visiting the garage thurs pm they were too busy to fit it and had a two hour wait ( . I was stuck and wished I hadn't ordered and already paid for it cos I now couldn't get one somewhere else. I tried again this morning and was told the same thing when I said I had to go to work and couldn't leave my car there ( eastbourne) as its half hour drive away they fitted me in. (Kindly) think if you could book a time online it would stop these problems and people could choose to get there tyres elsewhere if they have to wait days to have them fitted. I wasted an hour on thurs driving down there and back so quite disappointed .
Purchased tyres on website on Thursday, phoned NTS Partick to see if I could get them fitted before Monday appointment and without checking anything was simply told no. Phoned Tyreshopper on Saturday morning who said, oh we dont have those tyres in stock, we have been trying to contact you, they had not! Tried to sell me a more expensive alternative which I obviously declined. Now got 3 to 5 working day wait for my money back. A dreadful service, use at your peril. Take your money and then try and take more!
Always offer the best prices on a range of tyres from most manufacturers. Order on line...get them fitted at my local National Tyres depot....save money...whats not to like!!
I've used Tyreshopper in the past when buying tyres but was, unfortunately, caught short with two urgent puncture repairs which turned into two rear tyres needing replacement. I had no choice but to purchase and have fitted two retail price tyres at National Tyres in Burnley... Just recently I've wanted to replace the front two tyres and ordering through Tyreshopper I find that I can get identical tyres, fitted at the same National Tyre Centre for over £100 less... Incredible... Fast service too... Will use again.
I wasn't sure about using this service after reading some of the negative reviews but thought I'd chance it due to the the huge saving. I ordered Monday afternoon and turned up at the fitting centre Wednesday morning. The centre were expecting me and within an hour I was back home with my new tyres fitted.
booked and paid for 4 tyres and took 1/2 day at work so I could get them fitted.tyres were not at garage when I went on the day I booked online.terrible service.national tyres said even although I phoned were I was getting the tyres fitted and asked to make sure they had 4 for me.the guy at national tyres said he only had 2 in stock and would order another 2 for day I booked the car in.turns out when I arrived at garage the guy I spoke to was off.national tyres worker behind the till said he was filling in for the guy who was off and he should not have said he ordered another 2.anyway he also stated that national tyres were not to blame it was tyre shopper and there order and there delivery service to blame nothing to do with national tyres.well I thought ok.so I phoned tyre shopper to be told national tyres still only have 2 tyres u wanted and have no sets of 4 matching tyres my size in stock and I would have to wait another 2 days on delivery.canceled my order and got tyre shopper complaints phone number.got through after 15min to NATIONAL TYRES.lol.now waiting on another call back.thats me wasted a half day off work.4 phone calls 90 min total.and waiting on 2 replys.i will never use tyre shopper again.will let everyone I know to stay clear.
A very easy process, and I could book a fitting company that I know and trust, all at a very good price.
ORDERED MY TYRE - TUESDAY PM HAD TO BOOK AN ONLINE APPT WITH NATIONAL TYRES FOR A FITTING THE FOLLOWING TUESDAY. I PHONED NATIONAL TYRES ON FRIDAY TO SEE IF MY TYRE WAS IN AND IF SO COULD I HAVE IT FITTED A BIT SOONER, THE TYRE WAS NOT THERE. ON SATURDAY MORNING I PHONED TYRE SHOPPER TO BE TOLD MY TYRE HAD BEEN DELIVERED YESTERDAY - PHONED NATIONAL AND THEY ADVISED NO TYRE HAD BEEN DELIVERED... PHONED TYRE SHOPPER AGAIN WHO SAID THERE WAS NOTHING THEY COULD DO UNTIL MONDAY AS THE SUPPLIER WAS CLOSED OVER THE WEEKEND - THEY DID OFFER AN ALTERNATIVE TYRE WHICH I DID NOT WANT.
TODAY MONDAY I PHONED TYRE SHOPPER AGAIN TO BE TOLD THAT MY TYRE HAD FAILED DELIVERY!! AND THAT THEY WOULD REORDER MY TYRE FOR TUESDAY - THE ORIGINAL DAY IT WAS TO BE FITTED....
TYRE SHOPPER TOOK MY MONEY QUICK ENOUGH BUT THE REASON THEY STATED WAS THAT THE ORDER HAD NOT BEEN PROCESSED CORRECTLY. JUST WONDERING AS WELL - IF I HAD NOT PHONED TYRESHOPPER TODAY WOULD SOMEONE ACTUALLY HAVE REORDERED MY TYRE WITHOUT MY PHONING??
I WILL NOT USE TYRE SHOPPER AGAIN AFTER THIS EXPERIENCE.
I was slightly reluctant at first to buy the tyres online , but I must say the quality of service is excellent , fast , cheap and hassle free.
Highly recommended to anyone needing this service , Paypal payment option was an added bonus too....Brilliant !
Ordered my tyres a few days in advance before turning up at the fitting station on the day, only to be told they hadn't been delivered. The fitter phoned tyre-shopper and was told that they would definitely be on that mornings delivery some 2 hours later. As I had to book the morning off from work I HAD to have them that day and so waited but to no avail, 2 hours later the delivery van arrived minus my tyres. The fitter, unlike tyre- shopper, understood the concept of customer service and offered to fit a set of similar, although inferior tyres, that he had on the shelf for the same price. I can't afford to keep taking days off from work, so really I had no choice but to accept the offer. Contacting Tyre-Shopper via email does NOT work either, you get an automated response promising a call back that never happens.
Tyre-Shopper wasted my time, wasted my money and I got inferior tyres for my trouble. Thanks a bunch.
I ordered 2 tyres at £91.60 each, but when I went to the Checkout the price had increased by 20p per tyre to £91.80.
It was only 20p this time but next time it may be £20 - please check your prices are the same on your search screen as they are on the Checkout screen.
Apart from that nice easy to understand site.
Ordered tyres and confirmed fitting date. I received email saying tyres would be delivered on that day but they did not know when. On the appointed day I phoned the fitting depot just before lunch and they confirmed tyres were there. That afternoon I had the tyres fitted but when I got home saw that whilst the brand of tyre was correct a cheaper version had been fitted. Phoned fitters who said they only fitted the tyres they received and they would have had my name on them when delivered, They said that I should therefore contact Tyre Shopper. I sent an email and received an automated reply assuring me it would be dealt within 24 hrs. The time came and went so sent a reminder again receiving the same reply. The following day I phoned Tyre Shopper who asked me to hold while they contacted the depot. After a couple of minutes I was told the tyres were at the depot and I could now have them fitted.They were fitted that afternoon and I was told my tyres had arrived the previous day. I wonder whose tyres were fitted on my car originally ?
Looking to buy new tyres, I browsed various forums for recommendations.
After deciding on what tyres I wanted, I proceeded to browse for the best value.
Tyreshopper not only came up trumps on price and availability, but also being able to choose my fitting date, location and time.
An excellent service at an excellent price.
Seriously bud, go to tyre shopper, type in your reg and pick a tyre that suits with prices that are hard to beat. Its not just that, the service is superb, not only from the garage i chose (national tyre in my case) but from the help desk at shopper too. I needed a tyre the same day but the site would allow me a next day fitting service. So, i called shopper, they said so long as my chosen garage had the tyre it could be arranged. They put me through, i asked, they said "aye, got them in stock, just go ahead and book then phone back with the order number and we'll rush the job through". From booking, driving down, waiting for 2 tyres to be fitted and retuning home - just over and hour. That is proper quality customer care and really makes you return to the site and your chosen garage. Good thing about shopper is when your buying a new motor and your trying to work out your yearly maintenance costs. I source a car i might buy, go to shopper and punch in the reg. Gives you a good idea what the tyres might cost which is very handy as some dealers put very low profile tyres on family motors. @googledadblog
I tried calling a number of local tyre fitters first then went direct to websites. I was after a branded tyre and was looking for a competitive price prepared to settle for less but not a budget tyre. I found a suitable Continental that ticked all the right boxes (and matching my other front tyre) at a price to beat all other quotes.
I had been looking for a set of tyres for a Nissan Note. Phoned suppliers and then tried online and found a great selection on this site at a price which couldn't be beaten. The fitting centre was National Tyres facility a few minutes from my. home. The guys there fitted the tyres quickly and efficiently. I would recommend to anyone.
At short notice i needed to bring my tyre fitting slot forward a couple of days. I rang the garage to explain that I neededto get away for the weekend (Fri eve) , rather than miss another day. The tyre was in stock and I got it fitted that eve!
Having booked on line for a runflat tyre, not only did I get a good price on the tyre, I got a great servce too!
This is the second time I have used this web site. Easy and pain free provided you know a few simple details. Browse at your own PC all the brand names are there. Prices are clearly shown. Good part is you choose your own time and place for fitting. The fitters were very helpful done a good job. All guaranteed. Great performance from the tyres well pleased. Simples.
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