Item arrived 3 working days after ordered which was nice and quick, but to my horror the item was packed in a plastic bag with only bubble wrap thinly concealing the item I bought ... not the best idea considering what they actually sell, if it would have came in a box it would have been a 5 star review as privacy is very important.
I saw the product I wanted to buy on a different website to start with but I didn't feel comfortable with that site, no contact number or address, spelling mistakes on the home page, long delivery times. I searched for the item on Yahoo and UberKinky came up. Slightly dearer but the site looked much more professional. I ordered the product, got a confimation e-mail. Within 24 hours I had a message that the product had been dispatched and it arrived the very next day. I'm more than happy to use them again and recommend them to others.
Always really fast delivery which doesn't cost a rediculous amount. I choose über above ALL the other Internet sex toy shops because I know the price is always the best. I don't earn that much so if I spend money on treats it can be even more of a treat when I see über has a selection o toys etc in my price range. It doesn't affect the quality of the item either! Yaay!
The website is well organized, products are easy to find and the search is functional; paying is fast and easy, with little fuss made over signing up. They carry a large range of products and ship them discreetly, with no indication of the seller or the goods.
Ordered an item, it turned up swiftly, but it was a free gift only and the item I ordered, was absent. I contacted customer services and it took a couple of days arguing, to get UK to admit the item was accidently left out of the package. Was sent a replacement very soon afterwards. Mistakes happen, I know that, but I was made to feel a bit stupid and incapable of checking the inside of my parcel. This will not stop me using UK again however as I was pleased with the item.