Uggaustralia reviews

Uggaustralia reviews

Good
7.4
from 0 - 10
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Hassle free fast delivery!

Ordered the cleaning care kit which was actually cheaper than other places on the web. Student discount went through no problem and item arrived 2 days later.

Courier was excellent - gave me a time slot for delivery and adhered to it which is unheard of for most companies.

Great service, would use again.
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Terrible service

My order was cancelled without them letting me know. I only got an order received email, and nothing after that for 3 days. When i emailed customer services I got no response, not even an acknowledgment email. I called customer services, had to pay to hold for 10 mins (calling on mobile) only to be cut off by the agent who answered. Called back but was informed my order had been cancelled. No reason could be given but the person promised to call me back after investigating. Not holding my breath, and ordering from another vendor.
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Boots!

What's not to like? Warm feet!
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No stock, but not what the website or their warehouse say!

The ordering process was very unclear since the website states they have stock and the managers in the company are unaware of stock levels saying that they did not have it in stock at the time of purchase, but they had stock now so I would need to reorder again, he was unaware of how to cancel and order or even send anything out. I wasted time, money and energy with this site for a pair of boots that cost over £250. I would rather go to another company or better still buy something else. The service is completely unhelpful, rude and incompetent. Would not shop here again nor recommend to anyone.

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Uggaustralia Details

About this company

Welcome to the official UGG® site – Free shipping over $140! Shop new UGG® arrivals & checkout with PayPal™. Chat live with an UGG® representative today!

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