Helped me with the design( joist&concrete) sent a drawing with measurements and they scaled it for me . Ordered it on sat it arrived on Monday . Faulty pipe cutter which was no fault of uheat wojtek replaced it straight away no quibble . I would recommend and use again
Emailed them a quick query about what I wanted to achieve and got as response within an hour. From there Wojtek pretty much designed the solution I needed and gave me a pretty good quote. From query to solution to quote to delivery was under 1 week, brilliant. I'm now trying to see if I can get more underfloor heating in the rest of the house.
Ordered small UFH system [2 of] with Danfoss valves.
Got excellent service - all questions answered as this is my first DIY underfloor heating. Proposed materials etc. Additional parts delivered quickly.
The mats are of good quality and easy to lay.The only draw back is the self adhesive glue supplied on them could be a bit more sticky as it sometimes does not hold the mat in place.
May be some primer thats stays tacky supplied with the mat would be a good idea.
Other than the above I think the product is fine
Very pleased all round.
Have now used this company twice and was impressed by the speed of delivery and service both times. One item i ordered was out of stock and I was contacted the next day and offered a superior alternative for the same price which is fantastic customer service. Goods arrived the next day.
I have to say, first time at UF heating. Tried the competition, but have to say, i could not speak highly enough of U Heat. Wojtek, helped me every step, and answered all questions in manner that i could understand. When i ordered the components, at 3pm, they were at my door at 07:30 the next morning. I checked to be sureand, spot on, down to the last washer. Pleasure to deal with, and will recommend any chance i get!!!
In the final hour my electrician was unable to provide the insulation boards for my underfloor heating mats. I went online to source a supplier and found Uheat and another company was selling at half the price of commercial DIY stores. Steven made the whole experience of purchasing underfloor insulation boards easy. He calculated the measurements and the type of floor I was covering with no pressure of expectation for me to buy. He also provided me with a emailed quote and next day delivery option before noon - all at half what I would have paid in chain DIY stores and local trade counters delivered to my door before I did the school run. Genuine helpfulness!
Just recieved my third order
It came without a hitch
Its the first time i have not made a mistake with my order
im getting the hang of this
When i have made a mistake UHeat are straight on the phone
putting me on the right path
Brilliant service from ordering to delivery
I highly recommend this company
What a refreshing change, I had to make sure I ordered the correct parts and spoke to Wojtek at Uheat who was great. He answered all my questions and identified the correct parts, which were delivered quickly. Other heating companies were just not interested in helping me. I know who to call in future ! Thanks.
Just completed my second order, service and price were as good as the first one.
Orders are fullfilled immediately, if there will be a slight delay on an item they are on the phone within seconds. Very knowledgeable about their products, will answer all questions with precision. Will also automatically check your order for completeness, compatability and suitability for purpose. Will sometimes suggest cheaper alternatives when appropriate, eg. aluminium spreader plates.
Proper professionals, with a well-implemented website.
U-heat designed our layout for our ground floor (in screed) wet UFH and also for our first floor using the radiant channeled aluminium panels. As this was the first time we have installed UFH we were reliant on the knowledge and advice of the supplier, and in this respect Uheat, and in particular their technical sales person, Wojtek Zareba, did not disappoint. The equipment supplied was also first class, and we now have a slick fully integrated system controlled from a central CPU. We have reverted back to Wojtek a few since installation to check certain point and he has always been helpful and instructive.
I am a builder, I like competent companies, from the good with customer service, with the good consulting and the representative office. I will use again thank you!!!
I am a builder, but never installed underfloor heating. The sales engineer, Wojtek, was very helpful and prompt to reply to any queries. The guidelines were easy to use and I am completely happy with the service from UHeat. Highly recommended!
I've used Uheat UFH few times and as always they offer good quality products in very good prices. Also 5 stars for the customer service - brilliant.
I would recommend Uheat to everyone.
I will definitely use them again!
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