I have made 2 orders with UK Automation and the service was fantastic.
The status of the order is always clear to me, I know exactly what is happening to my order. The delivery was surprisingly fast.
I would love to see more variety of ZWave products and having a slower/cheaper delivery option.
I've now bought quite a few Z-Wave bits and pieces and I've found UK Automation really helpful in answering any questions I had. Most Z-Wave components are fairly easy to integrate to the Vera3 controller but one proved a little more difficult.
Having found differing opinions on how to include, group or associate a Horstmann HRT4-ZW thermostat and ASR-ZW receiver (switch) .... one thing I can say is UK Automation's instructions actually work..... they offer specific instructions on how to do this and I can thoroughly recommend following these.
I have used UK Automation twice now and have been very surprised by the quick service and delivery each time.
I would recommend them without hesitation, and I will undoubtedly buy from them again soon.
I just wish they could manage to knock the prices down a bit further on the Z-Wave products, then they would really have the UK market sewn up.
I use two BBS ceiling switches combined with Harmony home automation server to control my heating. One BBS switch failed after two years, so I purchased some replacements. Good service and all working well again. Thank you.
I've used the company a couple of times now and have been very happy with the service. Items have been well priced and have been delivered quickly and in perfect condition.
I have no hestiation in recommending them, and will definitely use them again in the future.
Ordering process easy and painless. Website quick and easy to navigate. Items arrived safely next day, well packaged and complete including a free remote control as a bonus!
Stock levels are obviously ok and couldn't be a simpler way to purchase x10 gear. Well done!
I picked UK Automation because they offered the best value on the Vera3. Also brought a couple of Z-Wave sensors and a light switch to get me started all at a reasonable price.
I will most certainly shop with them again!
the goods arrived on time they were securely packed and all paperwork was appropriate.
I live in the US and did not know that this item was 240 volt. I have ordered a power converter ($15) to correct this. Wish I had known about the power issue earlier but it did not occur to me. An e-mail regarding this, since it was being shipped to a US address, would have been helpfull.
The computer interface works fine and I believe when I get my power converter I will be all set.
Otherwise every thing is professionally done and looks good.
The US version sold by X-10 is no longer available so this is my only choice at the moment.
I bought quite a bit of equipment from UK Automation, I had a problem with one item & changed my mind on another. I spoke with Ivor & he sorted me a replacement for the faulty unit & exchanged the other for something else I wanted, without any fuss. Ivor is also very good at providing information & product support - Great Stuff!!
Brilliant product. I had been looking forever for some way to locate light switches in the dark. Due to poor health and moving house I found finding switches was not as intuitive as before. These items have boosted my confidence enormously. Thank you so much.
Excellent, easy to buy, good order tracking, competitive pricing. Quick delivery.
I was actually sourcing an item which I found very difficult to source and found it online with UK Home Automation. A couple of clicks and the exact product I need was on its way to me at a very good price. No problem at all using them again and I would definitely recommend them.
Had reservations about using them as was not familiar, but couldn't find the item reasonably priced anywhere else. I ordered it, had good communication, rapid dispatch and well packaged. Would definitely use again.
I have bought various X10 items from uk automation, and everything has arrived promptly, and been at least comparably priced to everywhere else- Would recommend this site.
My experience with UK Automation was really very nice. Response to my query was prompt. The consignment was shipped within pretty good time. And it arrived really earlier than I thought.
I look forward to order again from the site.
Have used UK Automation a few times now: deliveries are quick & stock status on website is accurate. Have also had to return a faulty item - this was handled quickly & efficiently with no problems whatsoever. In summary, an excellent retailer that I'd recommend to anyone and that I'd have no qualms about using again
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