Everything I've had from them is superb. Everything has arrived *very* fast; sometimes even next day.
But I give 3 stars, because many types of e-liquid are nearly always sold out. At first (about 5 months ago) I was happy for them. It's great to see a startup growing fast because it gets the basics *right* for once (clear easy site, good products, good prices, fast shipping). I figured they'd sort out their supply chain soon enough.
But no. 5 months on, and they haven't. They call themselves Eliquid, but they hardly ever have any. I've started going to other, inferior, sites.
I put in an order about 3 weeks before christmas, and didn't get it until the 23rd, I thought maybe the christmas rush had slowed down the post so I let it slide. A few days before I received it, they posted a picture on Facebook of several huge sacks of parcels, obviously it was more than 3 days worth when they claim to offer 'same day dispatch before 2pm'. Anyway, recently I put in an order at around 11.30am, expecting it to be sent out the same day, it's now 10 days later and no sign of a parcel on my doorstep. Will see what date it has on the postage label when/if it arrives and update my review if I can. In the meantime, I ordered something from Hong Kong since placing this order and I have received it already, if I can receive a parcel from there in less time then there's no excuse for UK-Eliquid to take this long.
I have bought several bottles of e-liquid and replacement carts and atomizers for my e-cig. Delivery times are quick and good prices too. Latest order I placed on a Monday evening and it was on my doorstep by Wednesday morning. Fantastic.
Cheap n' Cheerfull.
Limited availability of "own label" products - but gratis shipping does it for moi.
Cheaper than ecigwizard.com - if you're spending less than £10.00 - but didn't notice any money off "vouchers" (That you have to register for anyway)?
Nice to have two competing sites under the same umbrella.
When UK-eliquid get it right they're very, very good. They're helpful, speedy, a joy to buy from. But it's hit and miss. If you ring up and say you having no idea what anything is but you bought 'specifically named product listed on their website' from them at their recommendation you really don't expect the person you're asking advice from to ask you whether what you have is something you've never heard of. And when you send them an e-mail thanking them for their help and asking them to recommend something else for you to buy there's an expectation that they might want to make another sale - but if they don't reply you wonder whether you got the numpty again...
As I say, very hit and miss, but it's worth asking to speak with someone else if the person who answers the phone appears a little dense.
(Simon is fab)
It was my first buy from UK-Eliquid and it will not be last one. Product Lavatube VV is very good and very tasty E-liquids too. Prices are good and delivery is fast.(5 days UK-->Finland) Thanks!
great liqiud great price free postage. but lacking a quality apple flavour and strenghts from other manufacturers
I've used UK eliquid twice now and both times they've been fantastic. Shipping was super quick, items were packaged well, and above all else, their goods are top-notch. Oh yes, and prices are great too 😉
I can highly recommend UK eliquid and I will be shopping with them again soon. They are definitely one of my regular vendors from now on.
Thank you UK eliquid.
usually I have had good service, but not today.
Wrong juice sent paid for 12.99 Kentucky premium and got 7.99 mint and chocolate. No reply to my e mails for 2 days.
E cig wizard were the total opposite my order got mixed up and they replied to me within 2 hours and sent the correct product out next day recorded delivery.
My next step is to contact paypal for a refund.
Place my order in 13.2,shipped 14.2 and 17.2 i received my two separated order.That´s fast from UK to Finland!
I have ordered now totally four times,and everything has gone real smooth.No broken/leaking e-juice bottles,no missing items and every order included exactly the very same items that i`ve been order.
Keep up the good work fellas:)
The best eliquid company by far. The prices are excellent and the delivery is mega quick, orderd my e liquid and chose standerd delivery and got the items within two days. I highly recommend this company so far so good, keep it up.
ordered on the thursday came next day WOW thats what you called fast.better than some others iv tryed three days they took buy buy.An hello uk-eliquid.ps why did i not get any free samples :) lol
The items that I had purchased where shipped out the next day after I had purchased my order and then the next day after I had received my items which i thought was quick and was pleased with how fast the delivery was and would defiantly buy from there again.
Great service, Shipped yesterday and arrived today. Great communication from point of paying to delivery, confirmation order had been received, paid for and shipped.
I ordered 1x Eliquid Cherry Flavour 30ml - 24Mg - Super High and 1x Eliquid Menthol Flavour 30ml - 24Mg - Super High.
I have been Using menthol for a while and decided to try a different flavour so went for the cherry.
Will certainly be ordering again from UK-Eliquid
I use uk eliquid because they never let me down they deliver the goods fast like clockwork they give quality on all there products .I am a happy customer and will continue to use them as i never have any problems as with other companys. Its hard to find a company that deliver on time sells value for money goods and helpfull im sticking to uk-eliquid
40% of my order was wrong liquids. Instead of two 10mg kentucky vanilla bottles i got one vanilla of 15mg and other was kentucky mapplewood 25mg bottle, which i cant even vape, cause of the strenght of nicotine.
Sorry, bad collector.
This is the worst customer service i have ever received. Initially was refunded for items not provided in the shipping.
THE second time however was when the charger for my lavatube shorted while charging batteries, both malfunctioned. Was requested to send back the charger, which i did at my OWN expense. E-mailed the company several times, 10 days later and still NO RESPONSE, NO indication of whether I'll be getting a refund or replacement for the cheapo charger they provide. AVOID!
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