UK MOBILE STORE reviews

UK MOBILE STORE reviews

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4.8
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Excellent service thank you

I ordered some chargers for my new Samsung S3 at 17.50 yesterday. Just received, thank you. 18 hours after ordering it. Brilliant service !! Will use you again.

Roger in Felsted Essex
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Impressive service

I ordered a Samsung Bluetooth keyboard on a Friday afternoon and it arrived on the following Monday. Order process was quick and straightforward with prompt confirmations and updates. Will definitely use again.
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Not Happy!

Purchased an item for my mobile phone but never received.
Contacted the company more than once about the item not being delivered and being told by the seller that the item had been shipped.
Requested a copy of the Certificate of Posting but being told by the seller that was not available because the item was sent out via standard mail.

Not happy! I won't buy anything again from this company!
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Scammers. Shame to see they haven't been shut down.

DO NOT USE IN ANY CIRCUMSTANCES! I tried to buy something through this company (probably just one guy in his bedroom) back in 2009. Even though I got an email confirming it had been dispatched, it never came. After numerous attempts to contact them I finally got through on their mobile number (now I see they use a premium rate number - no surprise). I told them I wanted to cancel my order and instead the idiots finally dispatched it! Nice to see that they occasionally do ship something, but by then I'd bought from a reputable buyer. I returned it immediately and never got a refund, despite repeatedly asking for one. I tried to get a refund through the intermediary that handled the transactions, but they said they couldn't do it because they'd stopped doing business with them because of so many problems. Shocking that this is still a going concern.
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Not recommendet

I got some earphones for my mobile. After receiving an e-mail about product being despatched, I contacted them after 1 week and I did get any respond. I see from the reviews above that I can dream about my headphones or money refund. I am just glad it wasn't too expensive.
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SENT FAKE PHONE COVER, DO NOT USE!!!

Recently bought a cover from this company, when I received it the cover was fake so demanded a refund. Once I sent the product back they accused me of sending them a fake cover and said that they were going to take me to court! They now have my money and the phone cover. I am having to contact the citizens advice service to try to rectify the issue. DO NOT USE THIS COMPANY. This is by far the worst experience I've had in purchasing anything online.
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Horrendous - never again

I ordered from this company and paid extra for special delivery as going on honeymoon two days later. The items ordered never arrived and when I returned from my honeymoon I sent an email, as the phone is never answered to request a refund and that I would be returning the item, no reply, so I sent the item back recorded delivery the next day. I have tried calling and emailing on many occasions and get no response and no refund, so may now take to small claims court!
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Fraud, do not use this scamming company

I had also ordered a Galaxy S4 case, 2 weeks later, nothing, they said that they had sent another but this was also a lie, no response from emails and that Asian chap on the other side just hangs up when questioned. STEER CLEAR.
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Fraudsters...DO NOT USE THIS COMPANY

Bought and paid for a Samsung S4 phone cover 1st class post. Within 40 mins of order confirmation, received an email to say item dispatched, they took the money the day after. 2 weeks later I'm still waiting for the item. Can't contact anyone on the phone so sent an email to the 'sales' email' address to request copy proof of posting and postal receipt - got response saying we'll do a refund - they obviously hadn't even sent the item - now a week later, I'm still waiting for the refund and get no response to anything!!
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Don't buy anything from them! I am waiting one month for Car Dock and all I hear when calling them is "One moment Sir, I will check that. Please call later."

Don't buy anything from them! I am waiting one month for Car Dock and all I hear when calling them is "One moment Sir, I will check that. Please call later."
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This is a fraud store

More than 2 months ago I buy here a back cover for Nokia Lumia 720. They haven't sent it!!!! Now they don't answer the phone and no reply to none of emails. Don't take any deals with them!!!
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No one answering the phone, no e-mail communication, paid for goods, waiting over month!!!!

How is this possible that there is no one answering the phone or replying my e-mails in this bloody company? I am waiting for over month now, paid via paypal £70 for my BB car accesories and they don't even bother answering the phone?? Thanks a lot.
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Excellent Service, Quality Products.

Placed an order on the Wednesday, emailed within 5 minutes that order had been packed and shipped, arrived Thursday morning. Very impressed with the quality and speed of service. Top quality genuine Samsung products received. No hesitation in recommending this company.
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Terrible customer service. Accuse customers of fraud if they query why items haven’t arrived.

An item ordered had not arrived. I had to contact their customer services department three times before they would tell me what their process was for missing customer orders. When they did respond they basically accused me of theft, insinuating that i had in fact received my item but was trying to commit fraud by claiming that I hadn't in order to get a refund. When I challenged them on this, they replied by saying that if I didn't want to submit a claim form (which I did not say) then they didn't want my money (which they already had). So not only did they accuse me of theft, but their responses to my emails made no sense. I would advise any person in the market for mobile phone products to shop elsewhere. Also - I'm still awaiting my refund!
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good people

i received today my sony xperia z bumper,fast delivery only 2 days waiting,the product was packed very well .....to be honest , i was a little bit concern about them when i ordered ,because i read same not good reviews ,and now i can tell you ,they are honest and trust people !!!! thank you
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great seller.

good service. fast delivery and email updates of delivery status. AAAAA*****
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Brilliant service, no snags and very fast delivery.

I ordered a brand new HTC phone from this company with no hassle, a fantastic deal (the best I could find on the internet) and very fast despatch and delivery. I would highly recommend this company from my personal experience.
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Brilliant service!

I only ordered a SIM card adaptor. Cost was minimal, but service was fantastic. Arrived next day even though order was late afternoon. Would definitely use again and recommend to anybody.
John
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Reasonable price and very good customer aervice

I received the product very quickly; I received the incorrect chargers but notified the Customer Care Team immediately. Within a day or two the correct items arrived and I was emailed a prepaid label to return the 2 chargers that I received in error.

Communication was excellent and the speed that the issue was resolved was also excellent.

If the correct product was sent I would have awarded 5 stars. I would still recommend the company to others though!

www.uk-mobilestore.co.uk Details

About this company

We are online retailers for Mobile phone spare parts & Accessories GPS, Electrical Gadgets and are a one stop solution for Sim Free Handsets, Mobile Phone Accessories & spare parts Bluetooth Headset, Sandisk Memory Cards, Ipod Accessories, Gps Navigation and much much more. We are specialists in providing mobile phone spare parts & accessories from iPhone Blackberry, Nokia, Sony Ericsson, Motorola, Samsung offering you the chance to buy an accessory for your mobile quickly and make savings over high street store prices

Visit UK MOBILE STORE

Contact information

Call us on: 07706350122
We live here: 66 Great Northway
NW41HS Hendon
United Kingdom

Category

UK MOBILE STORE is ranked 50 out of 58 in the category

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