Reply from UK Bike Store Ltd
[REPLY]
- Reviews (14)
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- Lars Koerdt
- Leeds, GB
- 2 Reviews
poor
consistently wrong prices on google shopping to get punters through the door; back button lock to keep them on the site. Poor!
- existentialist
- 12 Reviews
Faultless transaction - extremely impressed!!
I ordered an item on the Monday morning, which was actually cheaper than anywhere else I found on a Google search.
Received an email response from the online store a couple of hours later in acknowledgment of the order , and the actual item two days later on the Wednesday.
Excellent service, and a very smooth, efficient transaction.
I would certainly recommend this online company based on my experience.
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- Drew Hall
- Laurencekirk, GB
- 6 Reviews
Highly Recommended
Great prices with super quick delivery and exellent allround service and product,first class.
Thank you
- Leon
- Plymouth, GB
- 1 Review
Great Service & comparable to other online choices
I ordered a Jagwire Gear Cable Kit from these guys on Sunday evening and by Tuesday the package arrived and it was exactly what I needed. Most other online stores seemed to be out of stock, so I used UK Bike Store for the first time. The price was also good and same if not better than some of the so called 'leading' online stores. I will use again.Thanks UK Bike Store!
- Dave B
- 1 Review
Quick and cheap
Bought a bike lock from them at a very good price. Item arrived when they said (couple of days to get from supplier). Was not charged until item was dispatched. Would use again, although as another shopper suggested I did ring first to check availability.
- OLIVER
- LONDON, GB
- 3 Reviews
Super quick & cheap.
Not enough people leave good reviews - including me. So I've made an exception. Cheapest for 2x tyres - ordered 4pm arrived 8am next day. Postage 1.99 or 99p or something. At last a company that cares about service.
- Daniel Fowles
- 7 Reviews
Great service
Ordered a seat post clamp from them as they were the cheapest, I made sure to phone them up first to check the item was in stock (as there are no real stock levels available on the website) and after ordering the item arrived next day.
Would certainly use in the future, making sure to check the availability by giving them a call first.
- Austin
- Bristol, GB
- 1 Review
- Paul
- 1 Review
Great Service
Ordered online monday at 3.00pm and received it next morning at 7.30am. Brilliant. Thats twice this has happened with them, what service!
- Bob
- 1 Review
Fast ordering with helpful and friendly staff
Great prices with fast order processing and delivery. You can phone them up and speak to someone who knows what they are talking about. Very helpful and friend.
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- Digger
- London, GB
- 10 Reviews
Went the extra mile
I asked for one of their standard products - a bicycle child carrier seat (Co-Pilot Limo) to have its standard EX1 bike rack to be swapped out for an EX1 for disc braked bikes. They had no trouble, the price was adjusted favourably to suit the difference in the rack costs, it was all delivered on time and as promised and everyone was happy. Hope the reveiws pick up guys :)
- brian p
- 8 Reviews
Two month wait for goods!
Ordered an item which turned out not to be in stock. Got a message saying they should get it in about a month. Nearly two months later, no item, no further communication and they still had my money (sent via paypal, so they hadn't committed the no-no of charging my credit card before sending goods). Requested refund.
- Aaron Brooke
- 1 Review
Unsatisfactory Service
I attempted to order bike parts from UK Bike Store but did not receive the goods. Their service standard is lacking, they do not communicate and in my opinion you cannot be sure that you will get what you pay for.
In short, I was given gift vouchers by my girlfriend for UK Bike Store which I have not been able to redeem. I ordered a number of items using the voucher but UK Bike Store did not dispatch any goods. I have requested the goods and asked for a refund but they have not responded.
- Adrian Charles
- 3 Reviews
Poor poor service and attitude
Poor descriptions of parts. Sent back but full refund refused to be given!! And then was told "we can’t be held responsible for you making an assumption on compatibility".
That's great attitude for you.
