UK Digital Cameras reviews

UK Digital Cameras reviews

Excellent
9.6
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would've given 10 stars if i could!

Best customer service ever. I ordered a gopro but misread the delivery info and didn't select express service which meant my new toy would not arrive before i was going off on holiday. My fault completely.

However, an email to customer service later, i had a reply from Holly saying they had upgraded my order free of charge so that i would get my gopro in time to take on holiday.

Would wholeheartedly recommend UK Digital Cameras. It's rare to get such great customer service. I'm still grinning at the thought of my gopro coming away with me :-)
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brilliant

fantasic service, item arrived very promt and very good sales staff, thanks!
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Review by confirmed purchaser

Great Price, Superb Service!

Having researched “super zoon” cameras and decided on the Finepix HS50EXR, I then wanted to find the best price for a UK supplier with good feedback, this led me to UK Digital Cameras.
I have to agree with other reviewers, their service is second to none; I phoned to ask a couple of questions which were promptly answered by Holly so went ahead and ordered the camera.
I opted for the 3 to 5 day delivery but was pleasantly surprised when I found the camera was to be delivered the following day, ordered at 13.00 delivered at 10.00 next day!
Oh yes, the camera is superb too!
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Review by confirmed purchaser

Great Company to do business with!

After deciding which digital camera to buy, I needed to make up my mind where to buy it from. I'm pleased I chose UK Digital Cameras. I have to give 5 stars all round for value, speed of delivery and communication. I can't think of any aspect of the transaction which even mildly disappointed me, their level of service is excellent and I have no hesitation in recommending UK Digital Cameras.
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First Class Service & Price !

Google searched the product to find best price and came up with UK Digital Cameras. Didn't know anything about them, but came on trustpilot to see how they fare. Seems all positive reviews. Rather than buying on line, i called through to see if i would get the Magical Holly. Well i Did and she was as good and accommodating as all the reviewers have said! She arranged for special next day delivery, and what a saleswoman, managed to sell me some additional products. But the way the transaction went, i was happy to part with my hard earned cash on teh bask of her recommendations! Thanks Holly and UK DC
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GoPro Black 3+

First class service from beginning to end...
UKDC are very competitively priced and I would normally expect there to be a catch, but not with UKDC!
My product arrived well packaged and exactly as described.
Although the camera was out of stock at the time of order I was assured it would be with me in a couple of days and sure enough it was.
I was able to track my order on line using UKDC free delivery service and I knew within the hour what time it would be delivered and even the drivers name! Needless to say my camera arrived on time and in perfect condition.
I'm happy to recommend UKDC to anyone looking to make their next purchase.
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Review by confirmed purchaser

Spot on!

A very, very competitive price for the Sony RX100, and extremely favourable reviews for UK Digital Cameras, led me to buy the Sony for use alongside my Nikon DSLR. I cannot be more pleased with the compact camera and the level of service I have received from the company. I opted for the economy, free delivery, being quite prepared to wait the extra few days. However, when the likely dispatch date was going to clash with a potential holiday I rang UKDC. The very helpful Holly worked her magic and arranged courier delivery the day after I rang. You cannot better that! I rate the whole online buying experience as absolutely first class, beyond excellent. Thank you. MJM.
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Would highly recommend

I purchased my camera, a Canon SX50, on Sunday eveningvia the DigitalCameras website and paid £10.00 postage. My daughter then decided that she also wanted to purchase the same camera. I phoned the company on Monday morning, spoke to Holly and explained the situation and the additional sale went through with no problem whatsoever. As my daughter wanted her camera delivered to this address I asked if they could both be put in the same parcel. Again no problem and no additional postage to pay. It is rare today to find a company which has excellent and very competitive pricing, excellent customer service and speedy delivery. I even received an e-mail from the deliverers, DPD, advising me of the hour of delivery and the name of the delivery driver. Both were correct. Would highly recommend. Well done, Holly!
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WOW…. Simply wonderful….!!!

WOW…. Simply wonderful….!!! Whilst placing my order on Saturday for a Panasonic X920… some how I or my computer made a mistake as my system froze…!!! On the second time of processing my order to my shock the first order had actually completed. Come Monday before I had a chance to contact UK Digital Cameras they were already on the case… Holly had sent me a email to confirm if I actually required two of the same camera’s…? Holly was so helpful and polite she sorted everything out there and then cancelling one order and completing and processing the other…. As a company talk about being “ON The Ball” Excellent service… To top it off, I was expecting my Camera kit to arrive within a week or so…. NO…the very next day, THANK YOU Holly and UK Digital Cameras…. Pete
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Beware of potential imports (non UK spec cameras) .

Good customer service, but received a non UK spec Sony rx100 from them which was obviously a Hong Kong import (in camera menu in Chinese, etc) Not advertised as such. I sent it back and to be fair, they quickly refunded me. If buying double-check with them that you are getting a UK spec camera and not an imported model, etc.
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Excellent service from the sales team, and excellent product too

Despite me having a little problem that was 100% my doing. UKDC came through for me with flying colours.
I can't recommend them highly enough. Thank you Judy, you're a credit to the company.
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Review by confirmed purchaser

Faultless Service End to End

I wanted to buy a compact digital camera for my mums birthday and used Google as my searching guide. I almost aways buy from Amazon for many reasons including that they are more often than not the cheapest. However, my search brought up UK Digital Cameras and they had the Canon Ixus 255HS cheaper, so I opted to take a chance and order through them. It was really easy. I paid via paypal and received instant communication. I then contacted their customer service team to see if it was possible to get the item delivered quicker, so as to arrive before mums birthday. A wonderful lady called Holly was a superstar. She ensured the item was despatched quickly (even though I didn't pay for the special service) and it arrived well in time but with the added bonus that I knew at exactly what time and which day so I could manage my schedule around the delivery. Fabulous! I would highly recommend them as a service. I can't comment on the Canon as mum hasn't used it yet but in terms of end to end customer service, faultless.
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Review by confirmed purchaser

With a sales agent named Holly I knew I couldn't go wrong at Christmas

From the first phonecall to UK Digital Cameras, my mind was put at rest, very friendly sales staff who knew alot about the product, I ordered on Wednesday December 18th after talking to Holly, and the camera that I had ordered arrived Friday December 20th, well in time for Christmas day which made my daughter very happy. I would recommend this company to anyone wishing to buy a camera from a UK based company. Happy shopping!!
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Amazing service - Great price. Unbeatable!

You'd be mad NOT to use these guys. It's the afternoon on Friday 20th December and I need to get a camera for Christmas. Spoke to Holly (Great service) and ordered one at 3.30pm - it's Christmas right - well - it arrived at 10.30am the next day, Saturday!

Now that is service, and in this day of big companies, with a real personal touch. Also, lets not miss the point that their pricing is absolutely spot on.

Thanks you UK Digital Cameras - Thank you Holly!

HAPPY CHRISTMAS - mine is now all sorted.
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Review by confirmed purchaser

WOW!!!, WHAT A CAMERA

I RECENTLY PURCHASED THE CANNON POWERSHOT SX 50 FROM UK DIGITAL CAMERAS. THE CAMERA WAS VERY MUCH A CONSIDERED PURCHASE BEING OVER 300.00, THE CUSTOMER SERVICES AGENT WAS VERY HELPFUL, HELPING ME SORT OUT THE RIGHT MEMORY CARD TO BUY AND EXPLAINING IN DETAIL THE EXTENDED WARRANTY, WHICH I PURCHASED TOO. I ALSO THINK PUTTING TOGETHER "BUNDLE CHOICES" IS EXCELLENT, I KNOW IF I NEED ANY ADVISE CONCERNING MY CAMERA I ONLY HAVE TO GIVE THEM A CALL. ALL IN ALL I AM VERY HAPPY AND WOULD NOT HESTITATE IN RECOMMENDING UK DIGITAL CAMERAS.
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First impressions count.....

This was my first experience with UKDC and to be honest, was not impressed at first as there was an item missing from my delivery, got in contact with Phil Cornhill who sorted it all out, now I love my camera, a Fuji HS50EXR and would certainly recommend UK Digital Cameras. We can all get things wrong it's how you deal with it that matters, I will certainly use them again.
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Review by confirmed purchaser

5 star Service

I ordered my product and needed to change the item due to the colour was wrong that i had ordered for my wife. So the next day I contacted the UK Digital Camera staff, who took it in there stride changed the order advising me throughout the procedure.
Excellent service,very helpful staff,good product and super delivery smack on time
5 stars all round. Thanks again will use you Again James.
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Review by confirmed purchaser

OUTSTANDING SERVICE

Canon Sx50
Ok...what do you look for when making a big purchase. Value, service, quality and confidence. Well all that is bound up in the experience I encountered in dealing with this outlet and in particular Holly.
I inundated Holly with questions about this camera due to the previous 3 days spent contacting other outlets...all selling 'grwy imports' and who dont get close to ukd.. The camera arrived way before anticipated and in terms of the package purchased, is outstanding value for money.
Thanks uk digital and thanks Holly...you are stars....and I will be a rwturning customer
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Review by confirmed purchaser

Holly is fantastic. Thank you for your friendly advice.

I was really pleased with the purchase and particularly with the customer service I received.
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Review by confirmed purchaser

Trust & confidence was my shopping experience with UK Digital Cameras

They were helpful, Informative, polite, prompt and efficient. What more can you ask.

5 Star Service!

100,000 Satisfied Customers

We take great pride in our fast dispatch, quick delivery and excellent customer service that we've offered since 2001.

Free 2, 3 and 5 Year Warranties Available

We offer 2, 3 and 5 year extended warranties when you purchase a digital camera or camcorder with selected Package Deals.

Free Delivery Available!

We now offer free delivery on all our Package Deals, plus if you need it sooner we offer a range of faster delivery options.

14 Day Money Back Guarantee

Not sure which product to buy? Get peace of mind with our 14 day money back guarantee. If you buy a product from UK Digital Cameras, then you may return it within 14 days from the day you receive it. We will replace, exchange or issue a full refund - it's up to you!

About UK Digital Cameras

Over the last 10 years we've consistently received 5 star feedback from over 96% of our customers.

Visit UK Digital Cameras

Contact information

Call us on: 0845 123 5345
We live here: Units 11 & 12, Riverside Park Waters Meeting Road
BL1 8TU Bolton
United Kingdom

Category

UK Digital Cameras is ranked 11 out of 43 in the category

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