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Ukdigitalcameras

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VERY BAD

INADEQUATE

GOOD

EXCELLENT

9.8 / 10
722 reviews of Ukdigitalcameras
Company info
We have gathered and analysed 5 media articles and 722 customer reviewsfrom national and international sources. TrustScore for this company is 9.8 / 10 = EXCELLENT. With 722 reviews the statistical significance is high.

Ukdigitalcameras - Featured story - 5 articles found online

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  (01 October 2007)

Paul and Andrew Showman have used technology to boost customer service and drive up online sales of digital cameras, camcorders, iPods and satnav systems through the business they founded in 2001. Turnover grew from £1.2m in 2004 to £4.7m in 2006.

This company has been ISIS accredited by IMRG
This company is a SafeBuy member

722 REVIEWS

Media

UK Digital Cameras ranked #41 in The Sunday Times Tech Track 100

www.fasttrack.co.uk

Paul and Andrew Showman have used technology to boost customer service and drive up online sales of digital cameras, camcorders, iPods and satnav systems through the business they founded in 2001. Turnover grew from £1.2m in 2004 to £4.7m in 2006.

Submitted by   (01 October 2007) (Report abuse)

Found online

UK Digital Cameras on Sky News

www.ukdigitalcameras.co.uk

UK Digital Cameras discussed the alternative delivery plans they've put in place to ensure they offer the same high level of service duing the postal strikes.

Submitted by Julie Hemelryck (18 November 2009) (Report abuse)

UK Digital Cameras on BBC News

www.ukdigitalcameras.co.uk

UK Digital Cameras was interviewed by Marc Ashdown from BBC London News about their alternative delivery plans for when the Royal Mail Strikes are on.

Submitted by Julie Hemelryck (14 November 2009) (Report abuse)

UK Digital Cameras named in the Deloitte Top 50 fastest growing companies

www.deloitte.com

UK Digital Cameras have been ranked number 26 in the The Deloitte Technology Fast 50, one of the UK’s foremost technology award programmes. It's based on percentage growth over the last five years.

Submitted by   (19 October 2008) (Report abuse)

UK Digital Cameras Joins Ethocas Collaborative Fraud Fighting Network

www.prnewsnow.com

"We are very pleased to have UK Digital Cameras join us. As an online retailer, they have an outstanding reputation for customer service and satisfaction, and their business is growing extremely rapidly."

Submitted by   (10 March 2008) (Report abuse)

Featured review of Ukdigitalcameras

19 January 2010

Mistake quickly rectified.

Originally I was sent the wrong camera.When notified they immediately sent the correct camera .When they received the returned camera postage was quickly refunded. All sorted out in a couple of days, from original order placed to arrival of the right camera. They made a mistake but dealt with it quickly and efficiently. I will definitely use them again with confidence.

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Nathan


EXPERIENCED USER

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20 December 2009

Arrived next day no problems.

Having had trouble ordering the same product with Dell I gave UK digital cameras a try.

They did not disappoint it arrived the next day well packed and I am very pleased with the service I have received, plus it was the very cheapest price on the net.

No complaints here.

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26 November 2009

LOVE MY CAMERA

GOOD SERVICE , ARRIVED WELL IN GOOD TIME , GREAT PRODUCT , CHEERS

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26 November 2009

Need A Camera...Choose These Guys!

Very straight forward transaction, email information about my order kept me informed totally, will definitely use again, many thanks!

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14 October 2009

great service

this company offer great service, fast delivery, and are very good when you need to contact them.
their prices are very competitive, I highly recommend them.

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07 October 2009

Great Service and Prices with 2 Year Guarantee.

A very helpful company. Delivery time was exactly as stated. This is my second purchase from them as I like dealing with them.

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12 September 2009

Excellent Service

From the first speedy email back answering a question about stock, to the very helpful lady on the phone taking the order, my experience with this Company has been a very positive one. I am very impressed by their service in all departments and would not hesitate to highly recommend them.

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Daniel


NEW USER

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10 September 2009

Excellent service, ultra fast delivery, piece of mind

Was having a few problems choosing where to get my next camera from given the horrendous reviews of the cheapest sites on the web. Finally chose UKDigitalCameras.co.uk given their extremely good freedback - £20 more expensive than the cheapest but how much is £20 over the lifespan of the product and in your own time if there's a long & drawn out saga to get what you've paid for?

Had some concerns about the camera not being a UK version - used the website chat feature which very good, spoke to 'Stuart' who explained that yes, it was a US-sourced camera (thanks for being honest), but that it came with a UK adaptor for the charger and there would be no regional compatibility issues. Stuart answered all my other queries quickly and proficiently.

Ordered the camera at 13:50, it was dispatched at 15:00 and arrived at my door at 9:30 the next day (didn't request or pay for next day delivery). The UK adpator fits the charger just fine and the battery is charging as we speak.

I would have no hesitation in recommending the company, and if you are at all unsure about what you're ordering then the call back and chat features are an excellent way to be confident about your purchase. If, after all you're not happy, Stuart explained that there's a no quibble 14 day money back guarantee as long as the goods are returned as new. Can't say fairer than that.

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Arun A


NEW USER

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06 September 2009

Bought new camera and accessories

Camera and accessories arrived 2 days after order. Everything perfect - the way online business should be. Will certainly buy from this company again.

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28 August 2009

Fabulous Service!!

Ordered a Panasonic Lumix camera at 4.30 pm on the 27th Aug - delivered at 8.37 am on the 28th. Wanted to use UK Digital because of all the great testimonials - but they were'nt offering the bundle I wanted and had saw on a competitors website (with not so good reviews). UK Digital matched the bundle and impressed me immensely with customer service. Would order from them again.

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James


NEW USER

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07 August 2009

Absolutely excellent service - will use again (and again, etc)!

I recently bought a Sony HX1 digital camera from this company. At the time the product was out of stock (I was aware at the time of ordering). They phoned me up to check if I was OK to wait for it which I was. Even though it was out of stock, I ordered it on the Monday and it arrived on the Thursday so no big delay anyway. It arrived in perfect condition and is a fantastic camera which was £200 under the RRP.

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Shaun


NEW USER

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03 August 2009

Fantastic helpful and speedy service

Ordered my camera 4:30 Thursday - it was with me by 10:45 Friday. Very helpful and polite service when I called them. Will use UKDC again for any further photographic orders. Highly recommended.

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01 August 2009

customer service at its best

i ordered my s1500 fuji camera on the thursday am for delivery next day,i got it at 8.50am the following day,and i got a call from customer service.i have also traded in my old fuji,so all in all a good deal.i would recomend the company to anyone.a good company like this gives you confidence to buy off the internet,well done.
regards bryan hedges.

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21 July 2009

Excellent service!!

I just wanted to write in to say how thrilled i was with the service i have received from UKdigitalcameras.com. I ordered a Sony CyberShot W220 on Sunday and it was in my hand on Tuesday. I even had a fantastic call to let me know the camera had been despatched.
Thank you so much - i will be recommending you to all my friends!
Laura - Croydon.

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Dave


NEW USER

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18 July 2009

Excellent response time

Ordered Panasonic FZ28 at 2100 on Thursday evening. Camera delivered on Saturday morning, including free 2GB SD Ultra card, mini tripod and two year warranty. Supremely happy!

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11 July 2009

great service quick to receive the goods effortless purchase

such a simple company to deal with next day delivery even used the trade in facility offered a reasonable price free to send it got the money back straight away, 10 out of 10 company

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Mark


NEW USER

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04 July 2009

Superb service

Show clearly if stock is available or not, delivery very quick, kept fully informed of progress of order

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02 July 2009

Brilliant service, great company to deal with

Amazing service after I was duped by a competitor. I was concerned about ordering my camera again from the internet. I need not have worried, I spoke to a rep. who was more than helpful. I chose to pay extra for next day delivery and as stated I received my camera the day after ordering. Brilliant and a really good price too. Would use again for sure

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21 June 2009

Highly Recommended!

I was very wary about ordering a camera over the internet after reading some of the reviews about other retailers selling popular models at much lower prices than the high street and even Major web sellers such as Amazon. My experience with UKdigitalcameras.co.uk was, fortunately, excellent. My Panasonic TZ7 in limited edition red was in stock and dispatched within a couple of hours of ordering (at 5 o'clock on a Friday evening!). I had it, well packaged, full UK spec and in perfect condition the next day. Fantastic service!

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19 June 2009

OUTSTANDING SERVICE

Excellent service. Traded in my old camera and recieved new camera all within 4 days.Unbeatable.Will recommend to anyone.
One of the best online retailers I have ever used.

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Rita


NEW USER

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04 June 2009

Excellent Service

Ordered camera yesterday afternoon, got a call from them to say it had just been despatched, received it this morning at 11.15 by City Link, everything present and correct. Also on the back of the Invoice there are contact details in case something goes wrong with camera which is in contrast to some companies where you have to trawl through loads of small print and then sometimes can't find the number you want.
Will definitely use them again.

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Jason


EXPERIENCED USER

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01 June 2009

Yes - in all boxes

This is how internet shopping should be.

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Tina James


EXPERIENCED USER

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10 May 2009

Excellent

Needed a Camera for 15 day Cruise and was let down on ebay, So a friend recommended ukdigitalcameras.co.uk Ordered on the Thursday and my EOs arrived on the friday totally superb and a great camera.

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04 May 2009

Great product, great price, great service!

I actually went back to this company's site to see if I could leave some positive feedback... The product I bought (Olympus Tough 8000 Blue) was not only a bargain, it was also in stock and shipped the same day after sending me a notification. Received it the next day and that says something with me living in Northern Ireland. Both thumbs up, recommended!

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22 April 2009

Excellent service!

customer service was fantastic - ii was offered a good deal on my exchange camera. A courier collected it from my home, and my new Nikon was delivered the next day after i ordered it! so much of a better service and deal that jessops had to offer!
Would thoroughly recommend to anyone.

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Mark


EXPERIENCED USER

View profile
04 April 2009

Super service, would use again

Ordered a camera Thursday evening, paid a little extra for RM Recorded delivery instead of the standard CityLink service as I thought it would mean I would'nt have to wait in all day on the Monday.
Recieved a phone call on the Friday to confirm the order (although I missed the call) they advised everything was fine and order was being dispatched and I could call if I wanted to add any extras I may have forgot.
Was very surprised and pleased when the postman rang Saturday morning with my nice new Camera, giving me the entire weekend to play with it.
As soon as they get stock of the spare camera batteries I'll be purchasing from them again and will recommend to all my friends.

Simply one of the best online retailers I have used recently!

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23 March 2009

Great advice and service from UKdigital.

Good advice and price match on battery. Ordered a Panasonic FZ28 at 4.15pm with standard delivery it arrived the next day. Great team work between Citilink and UKdigital!

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23 March 2009

EXCELLENT!!!

Item came next day, no problems at all. Definately a trust worthy site!!! Would definately use them again!!!

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nufc


NEW USER

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08 December 2008

overall service

this company has a 5 star easy to use service
i would like to give a special complement to matt for his help in sorting my problem out
camera received exact day he said it would

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20 November 2008

Outstanding service!

I'm incredibly impressed by the service I received from this company. Highly professional and efficient, yet flexible and with a personal touch, and they seem to have very knowledgable and forthcoming staff. Brilliant!

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19 November 2008

Outstanding Service alongside the keenest of pricing for a UK supplied camera

It is very reassuring to find a business whose promises are matched by their achievements. I have no hesitation in recommending UKDIGITALCAMERAS.CO.UK for both for its customer liaison and enviable service. These people not only offer great value and superb support but DELIVER it enabling you to buy with confidence.

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15 November 2008

Service par excellence

Well packed camera arrived less than 24 hrs after being ordered. Have used
the company before and have full confidence in them. Will certainly use them again.

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Pricerunner.co.uk user

06 August 2009

My brand new camera was delivered in less than 24 hours with a 2year guarantee and at...

Pricerunner.co.uk user

10 July 2009

I have bought a number of cameras and accessories from UK...

Pricerunner.co.uk user

10 July 2009

Having decided which camera to buy, we checked out the various vendors, and based on other customers' feedback we bought from UK...

pricerunner evaluation center 2568830

31 December 2009

First class service and total satisfaction...

pricerunner evaluation center 2453546

07 December 2009

UK Digital were offering a good value package on the camera I wanted. I ordered over the phone and...

pricerunner evaluation center 2416492

30 November 2009

UK digital were all that I could have expected and hoped for. Their efficiency in dealing with my requirements could not have been improved upon.I...

rover69

11 September 2009

Yesterday Thursday 10th September 2009 about 4.30pm I ordered a Nikon P90 camera online from this company and paid by mastercard. Within 20 minutes I...

CazM87

13 January 2009

I received a very fast and helpful reply to a query about a camera via e-mail. Later that day I bought the camera (the cheapest price found online and...

greenlentil

21 November 2008

BIG THUMBS UP FOR UKDIGITALCAMERAS! I'm always careful about ordering on line, having already been burnt a couple of times. Thankfully this experience was a dream. I ordered online and immediately...

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Ukdigitalcameras
UK DIGITAL CAMERAS
Company:
UK Digital Cameras
Unit G17, Atlas Business Centre
NW2 7HJ London
Contact:
Tlf. 0845 123 5345
Mail: sales@ukdigitalcameras.co.uk
Number of reviews:
722 reviews
Number of mentions:
5 mentions
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