UK Oak Doors reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

4 superb quality oak doors delivered promptly - shame about the delivery company BUT door company responded well to the issues created

Loved the look and quality of the doors.
Delivery guy carried a door single handed BUT in doing so created damage that I decided to 'work around' rather than return.
I did, however, contact the door company who were genuinely concerned about my experience and were helpful.
In addition, I needed to contact sales in order to obtain more detail of components of the suffolk latch (web site picture not clear). Person I dealt with was GREAT and provided a number of pictures by email.
One last thing on the latch ..... IF someone followed the instructions received with the latch, the latch would have ended up in a very strange place on the door!!!
Anyway, would definitely use company again and would recommend.
    UK Oak Doors
    TrustScore 8.5 / 10
    348 Reviews

    Reply from UK Oak Doors

    Hi Mark,

    Thank you for your review, we are sorry about your experience regarding delivery, we are happy to hear you were pleased with our customer service & we managed to sort your problem out for you, in regards to the instructions, we shall be looking into this , thank you for pointing it out,

    Kind Regards
    Emma
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