4 superb quality oak doors delivered promptly - shame about the delivery company BUT door company responded well to the issues created
Loved the look and quality of the doors. Delivery guy carried a door single handed BUT in doing so created damage that I decided to 'work around' rather than return. I did, however, contact the door company who were genuinely concerned about my experience and were helpful. In addition, I needed to contact sales in order to obtain more detail of components of the suffolk latch (web site picture not clear). Person I dealt with was GREAT and provided a number of pictures by email. One last thing on the latch ..... IF someone followed the instructions received with the latch, the latch would have ended up in a very strange place on the door!!! Anyway, would definitely use company again and would recommend.
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Thank you for your review, we are sorry about your experience regarding delivery, we are happy to hear you were pleased with our customer service & we managed to sort your problem out for you, in regards to the instructions, we shall be looking into this , thank you for pointing it out,