Was not sure to order from a website as I had used oak flooring (which went bust),
Product doesn't look as good quality but it should match up okay.
Had not ordered the correct amount of skirting which the customer service noticed and contacted me .
Delivery courier was late in the day and my son seemed to carry more than him !!
Had to wait around 2 to 3 weeks before they contacted me for delivery and only give you 24 hours notice. Was not impressed with the courier firm.
Good prices for good products & top service to boot. Communication well managed by enthusiastic staff so you always know where you stand.
The doors generally look excellent. Not all perfect though but we decided to live with a problem. Otherwse I can't fault them.
They happily exchanged some incorrectly ordered sizes - thank you ukoak.
Note that if you have an outward opening stable door then you will need a necked (bent)bolt (from elswhere).
After checking the net for quotes the offer price on the hidden fixings oak doors was excellent so we bought 4 - they were even better than expected. The quality is absolutely excellent. Also bought the hinge and handle pack - good quality and good value.
The only improvements I would have requested would be 1) that a wood block be included (or at least offered at minimal price) with the latch pack so you can mount on the door from either side and 2) it would have been helpful to have had a note on the website re mounting T hinges on a standard frame (too narrow) / with a standard architrave (chop out? fit under?). We worked out a solution but it must be a real problem for some people and could easily lead to a wonderful door being detracted from by a hacked about architrave.
Loved the look and quality of the doors.
Delivery guy carried a door single handed BUT in doing so created damage that I decided to 'work around' rather than return.
I did, however, contact the door company who were genuinely concerned about my experience and were helpful.
In addition, I needed to contact sales in order to obtain more detail of components of the suffolk latch (web site picture not clear). Person I dealt with was GREAT and provided a number of pictures by email.
One last thing on the latch ..... IF someone followed the instructions received with the latch, the latch would have ended up in a very strange place on the door!!!
Anyway, would definitely use company again and would recommend.
Why have you changed the construction? the stiles are now made of three sections instead of the two on our original eight doors purchased from you, it makes use of the plane a real pain as the timber has'nt been selected to ensure the fibres run in the same direction thus tearing at least one of the stile sandwich timbers.
Plus the bottom rail timbers again made from two sections of timber have not been matched with any care, colour and grain pattern of the two glued timbers.
This changes is an inferior development, Im glad I only have two of this design,
We took the risk of ordering an oak door over the Internet. What risk!!!!! The company are great. The courier service was very accommodating and took into account our limited delivery days. The door arrived in perfect condition and was gorgeous. We also bought the recommended wood treatment which I was nervous about but again there was no need. The door is outstanding and a real feature in our home. Highly recommend the company.
Purchasing on the internet can be thought with problems, not when dealing with UK Oak Doors, excellent product outstanding value with great follow up after sales service
We ordered two oak French doors from 'Oak Doors UK' over the web and they were delivered on time and placed where we needed to store them prior to preparing them for hanging. We followed the instruction and used Treetex hard oils to protect them from damp. They do as we had hoped enhance our hall and set off our dining room. We shall be buying three more doors later in the year to complete the look of our hall.
Order not taken correctly, materials not as good as I thought they should be ie colour difference dead knot one section of architrive
Planed against grain leaving deep ruts overall
not very impressed also Internet advert is
not clear at onset that the price of skirting
board is per metre.
Peter Law found this review useful
These doors look very modern and appear well made. They look lovely hung. My only complaint is some look like seconds. They have repairs in them which are very rough.
Peter Law found this review useful
I had looked everywhere for good decent doors at a good price and i stumbled on these.
From order to delivery everything went smooth and the doors were well packaged and protected .
The doors look beautifull on with the suffolk latches and wrought iron hinge plates.
If i need any more doors this is the place i will be buying from
We bought three doors for our renovated cottage. They look amazing and everyone comments on them. They are excellent quality and finish. We also purchased the furniture for the doors and they too show off the doors. Service was also excellent. Delivered as arranged. If we need further doors we would have no hesitation in coming back to oak doors. Thank you for our lovely doors.
Don't confuse these doors with DIY chain products. UK Oak doors are solid defect free oak, jointed and machined excellently. Some difficulties with delivery were resolved by UK-od. Would recommend to others and certainly buy more.
Id have scored higher if the delivery courier showed more flexibility in their arrangements. An unrealistic expectation of 48hrs or less notice of delivery meant my delivery was actually 3-4 weeks after the order was despatched. To be fair the supplier acknowledged this this a problem they are looking into.
I am well pleased with my doors. Truly wasn't expecting this quality and they are so heavy I needed help in moving them. Glad I used the hardwax oil as opposed to a varnish - they look superb. A commendable price as well.
Excellent door very well finished, requiring no additional sanding,arrived well packed with comprehensive instructions.
I used ukoakdoors "blind" as I was finding it hard to find local suppliers of real solid wood oak doors.
I was not disppointed and now they are installed I would never go back to anything else.
The whole process from order to delivery was painless and the quality of the doors is outstanding.
Definitely use them again
This is the second order I've put in with UK Oak Doors and I'm really pleased again. The doors arrived very promptly and are really good quality, they look expensive and I am really pleased with the choice. Thank you!
I ordered 8 of the 1930's style oak doors.
They are now all installed and I am very happy with them. They are good value for money for a quality door that should last years and years.
Delivery date was agreed by telephone, and the man was happy to bring the doors and stack them neatly in a room. He made it look easy, it was only when I tried to pick one up myself that I realised how very heavy and substantial each door is!
So pleased with the 1930's solid oak doors we ordered from Uk Oak Doors , Came as promised on time , well packaged , the courier guy was really nice and helpful !
Would definitely recommend this company to anyone :)
Ordered 125mm Ogee/Chamfered skirting from U K Oak Doors. Ogee on one side and Chamfered on other, so you have choices. Prompt delivery, well packaged and all lengths delivered in perfect condition. This oak skirting is fabulous and puts a perfect finishing touch to our newly decorated home. Lots of admiration from friends and family!
I've now ordered two batches of oak doors from UK Oak Doors. Throughout the ordering process they've been extremely helpful and communicative. It's after that that things rather fell apart, on both occasions: first time they completely forgot to oil the doors (which had been paid for with the order). They did however promptly send a tin of the oil to us and paid for our local decorator to apply. Not however easy on a building site. The doors were also several days late, with no explanation given. The current order is now missing in action, after I'd been given completely false information by their couriers. When that was pointed out to the couriers, they seemed offended that I'd not known by telepathy that they weren't going to turn up when promised. UK Oak Doors have done their best to chase it up, but seem to be at the mercy of the delivery company, something that is affecting their own reputation. However, I simply cannot fault the doors - they're absolutely excellent.
The suffolk doors are good quality. However having advised the company I was going to be away why do they try and deliver when no one is in. Complete failure of coordination between UK oak doors and they delivery company.
Having researched what I wanted (bull-nosed oak skirting) online, there wasn't a great deal to choose from with the precise specifications I wanted - but Oak Doors' product seemed to fit the bill. I had to do a bit of re-calculating on requirements and cost because they supplied in different standard lengths to other suppliers but fortuitously that meant less waste (I had about 120mm spare at the end of the job - cutting it fine, I know!) The product supplied was in very good condition (with minor damage to one board) but this was no thanks to the deliverers. Oak Doors' order information clearly states that the delivery company will get in touch in advance to arrange a delivery date. They didn't - but a neighbour offered to take delivery, whereupon my skirting boards were left standing in the snow for most of the day until I arrived home. Overall, I am pleased with the product but suggest Oak Doors remind their deliverers about their responsibilities.
The service from oakdoorsuk was good but two out of ten doors had water marks and had to be changed. What a pain. Sample of oil was very slow took ten days to arrive after two phone calls. Products very good delivery poor. Always check each item on delievery no matter how long it takes. But very pleased with the finished doors.
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