Reply from Underfloorheating Direct
[REPLY]
- Reviews (120)
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- Wiktor Szczudliński
- Glasgow, GB
- 1 Review
Highly reccommended
Underfloor heating dispatched quickly. Very good customer support and helpful with advice regarding installation. Cannot beat them on price!
- James Fellowex
- London, GB
- 1 Review
Excellent service would use them again
I ordered a couple of heating kits from this company and have been very impressed.
They dispatched the items quickly and they arrived the day after ordering exactly as promised.
It is rare to find a shop that delivers on what they promise and this one certainly does, and I would have no hesitation in recommending them to anyone.
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- Kerry Neville
- Cambridge, GB
- 1 Review
Extremely good after-sales care
I purchased two underfloor heating sets from this company during the summer. This morning I called the company's freephone number to ask for some instructions on working my thermostats, as I had mislaid my original copies. I spoke to a really helpful man called Dominic, who immediately offered to email the instructions over. He also answered loads of questions I had on ideal temperature settings and was genuinely keen to offer advice.
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- Wayne Wilcox
- 1 Review
Excellent service from order through to delivery!
We found the website really easy to use and there are plenty of useful tips and answers to FAQ. I would recommend their products and found their prices to be very competitive. Our order arrived within 2 days. It is really easy to install and we are delighted with the end results.
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- Barb Ruiz
- 1 Review
excellent service
I use this company for all my under floor heating needs and would highly recommend them for their efficient and speedy service
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- Anita Mvo-Akah
- 1 Review
Top Quality
Fantastic services timely and efficient,. The quality of the product for its price is a perfect bargain. After shopping online I think underfloor heating offers quality product for a reasonable price. Their website is well designed and also offers a lot of help and advice to its customers. I will definitely recommend.
My underfloor heating has gone onto the conservatory floor and will make a great difference especially in the winter months. Bye bye to cold feet.
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- Glenn Douglas
- 1 Review
Good advice and excellent value
The advice we were given before buying was very good (we weren't just sold the most expensive items). Delivery was very quick. we'll be installing this week and looking forward to a nice warm floor.
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- Mark Sansom
- Egham, GB
- 1 Review
Fantastic Product
Bought this through the website, lots of helpful information on there that helped me pick the right mat for the job I wanted. So easy to install, and provides so much more heat than the radiator we removed.l did get an electrician to complete the wiring to the mains though.
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- Paul Crisp
- Ewell, GB
- 1 Review
Excellent service, excellent product
The company helped me out in making the right choice of heating product and were a pleasure to deal with throughout the process. The order arrived on time, with everything right and accounted for.
A great company, wish there were more like this!
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- Matt Thompsett
- Brighton, GB
- 1 Review
Superb Service and Product
Not only was the under laminate heating mat less expensive than my regular suppliers, but also the product is great quality, easy to fit and very effective.
The order was prompt and well packaged. Will 100% use these guys again and again.
Thank you
- Zoe Storrar
- LONDON, GB
- 1 Review
9.8
So far the company have been excellent and kept me updated about my order.Its on track to arrve when stated. Will tell friends and family about web site .
- Steve Ainsworth
- Solihull, GB
- 1 Review
Great product, price and service
This is the second underfloor heating system I have installed.
Both were insulation board and heating mats under laminate flooring.
Underfloor Heating Direct had the best price by far and the delivery was very fast.
In service, the systems are economical and warm up very quickly - much faster than water-based or in-screed systems.
- daniel jones
- 2 Reviews
really easy to install
everything you need and really easy to install for a DIYer
- neil mcleod
- bath, GB
- 1 Review
Great Product Great Value
The Cheapest i found on the internet for a all in one kit , Also has next day delivery 5 STAR
- chris
- Rochdale, GB
- 1 Review
- Neel
- london, GB
- 1 Review
By far the best value on the market
Great customer service, and exceptionally fast delivery. Would definitely recommend.
- Yasin Moalim
- London, GB
- 1 Review
- Mike
- 2 Reviews
Great Price - Works Well
My Bathroom Fitter hadn't used this system before, but after a couple of trail layouts it was quickly installed and works very well.
The Remote Control is well worth the small extra charge as it makes the heating simple to operate.
- ROBERT
- 1 Review
NORTH face of the house not so cold anymore
Our new conservatory now being kept at an acceptable temperature thanks to the UFH and its controller.
- phil moseley
- Blackpool, GB
- 1 Review
Brilliant
Very helpful advice on phone. Extremely prompt delivery. Excellent product. Competitive Price.
- derek flynn
- edinburgh, GB
- 2 Reviews
- Ryan
- carlisle, GB
- 1 Review
Fantastic.
This product is fantastic i would advise anyone to use it. Its easy to install and work and idea for bathrooms and kitchens
- Ian Wooloff
- Abingdon, GB
- 1 Review
Once again excellent Service
I have used Underfloor Heating Direct before and was impressed with their service their feedback is excellent and product knowledge second to none and the biggest bonus they tend to be the cheapest.
They send their products out quickly so you can always plan the job and have confidence all the bits will arrive for your start date.
- joanne and thanks for your order
- 2 Reviews
- James McNab
- Glasgow, GB
- 1 Review
Excellent Service & Delivery
Heating package explained clearly and simply, does exactly as claimed. Delivery as stated within 24 hours, and unlike other on-line supliers no issues what so ever. Would definately use again if required.
- Martin Ross
- Manchester, GB
- 1 Review
Another excellent purchase
Second time I have used these guys for underfloor heating - super fast delivery, excellent price - thanks from my toasty toes!
- Gordon
- 1 Review
Do you need the hassle ?
Happy with the performance but you need a degree in gobble-di -gook to understand the instructions
- Richard
- 1 Review
Excellent
Great product, great price, quick delivery, what more can you want.!!
- Richard
- London, GB
- 1 Review
Great service as usual
Our latest order for a loose cable system arrived on time and email updates preceded it as usual. I wish all internet building product suppliers were as efficient and easy to do business with as Underfloor Heating Direct.
Richard at Clapham Builders
- Jonathan
- 1 Review
Fast delivery and very helpful
Ordered and received within 48 hours - then changed our minds about the type of floor we were going to have - they were very helpful about making the the changes and returning the unopened items for exchange. Would recommend them to anyone!
- Andy Dailly, Edinburgh
- 1 Review
Fantastic value for money!
I had researched quite a bit about under floor heating and was a bit sceptical, especially given the low prices that under floor heating direct were quoting but I honestly couldn't have asked for anything better. Delivery was very quickly and with very easy fitting instructions, the upgrade touch screen thermostat is a must! I’ve been enjoying my lovely warm tiled floor for the past month now....I’ve already recommended this website to lots of friends!
- Joe
- 1 Review
Another 1st Class Service....
Ordered online again, but this time ordered the wrong matt. A quick call to customer services and all as sorted and on my door step the next day......Top service.
- Sara
- 1 Review
Very helpful on the phone and prompt delivery
I rang the underfloor heating direct helpline and was given clear concise advise and tips which saved me money and delivery of the item was next day very impressed.
- David
- 1 Review
Excellent service and products.
The product ordered was very good value and very good quality. It was easy to fit and works very well. When I rang the company to get some extra info the service was excellent. I think its the best place to look for underfloor heating.
- kevin
- 1 Review
Fantastic!
Very good service! We have underfloor heating in our bathroom and wish we had found your site for putting it there! We have your underfloor heating in our kitchen in stead of a radiator and it's brilliant! Easy to lay and work and heats up quickly.
- Tony TLS
- 2 Reviews
Like it says, Around heat !!!!!!!!!!!
I did a lot of research into this product, and after reading and checking out your website, it was the easy layout and detailed info that made me order through your website. From taking payment and recieving a quick delivery I would recommend all aspects of your company !!!!!
Insructions and Installation was step by step and good quality. Keep it up !!!
- Tp2
- 1 Review
Straight forward
The whole process from searching for the right system to suit my needs to actually walking on a nicely warmed floor was amazingly easy!
- Julia
- 1 Review
perfect, fast, easy transaction & delivery thanks
I have not used the product yet but if the ease and speed of order and delivery is anything to go by I am sure i will be very happy, a fantastic price and lifetime guarantee what more can anyone ask for
- Jason
- 1 Review
excellent service and advice
good sound advice and speedy service. they even supplied me with the consignment details and contact number for my local Parcel Force depot when the delivery man left one of the parcels on his van. I would deffinatly recommend them.
- Keith Cunny
- 1 Review
Great customer support
Purchased an underwood heating kit
Item arrived next day I also contacted them about installation concerns and they talked me through the solution
Excellent all round service
