Urbanbite reviews

Urbanbite reviews

Good
7.8
from 0 - 10
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easy, fast and very good!

Excellent site, allows you to use mobile or computer to quickly get an order off without having to search for telephone numbers and remember what people are having. I get it up on my ipad and pass around the room allowing people to add what they want to the order and pay by card or cash. its simple and stress free.
Urbanbite

Reply from Urbanbite

Hi Andy,
Thank-you for leaving us a five star review. We are very pleased to hear that you have had such a great experience with Urbanbite.

Thanks
The Urbanbite Team

Congratulations Andy!
You have won our competition for a £20 urbanbite voucher!
Please email us on emily.kenward@urbanbite.com so we can issue you the voucher code.

Well done and enjoy!
The Urbanbite Team
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Stress-free eating... that's what I'm talking about!!

I wish I'd started using these guys sooner!!
Being able to get food delivered from the places that don't do delivery is just what the doctor ordered. The amount of time I'm going to save using Urbanbite is crazy!

My list of favourites has a new addition!
Urbanbite

Reply from Urbanbite

Hi Spencer,
Thank-you for leaving a five star review for Urbanbite! We really appreciate you taking the time to tell us about your experience.

Thanks
The Urbanbite Team
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Easy peasy lemon squeezy!

We regularly order our takeaway through Urbanbite, it is quick, easy and efficient. After a long and tiring day at work it is just the ultimate indulgence for us! Thanks guys!
Urbanbite

Reply from Urbanbite

Hi Astrid,
Thank-you for taking the time to leave us a review, it is very much appreciated.

Thanks
The Urbanbite Team
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Excellent could'nt ask for much more!

Placed an order recently with Urbanbite for some lunch for my hungry bosses and their guests that had been in a meeting for a few hours.

I was able to order food very easily and pay by card straight away which is perfect for a business ordering a large amount of food.

When i realised that i had missed something off the list i called them back asap and they simply added the item to the order no issues!

We got fast and efficient delivery and the food was excellent, with everything that i had asked for.

Would definitely use their service again!
Urbanbite

Reply from Urbanbite

Hi Hannah,
Thank-you for leaving us a five star review, we really appreciate your feedback.

I am very pleased to hear that you have had such a great experience with Urbanbite.

Thanks
The Urbanbite Team
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Dreadful! Never use and if you must NEVER pay online.

My first order with Urbanbite London was a complete disaster. Placed an order thru them for Indian food to be prepared by local restaurant Curry Mahal at 17:54. Also paid by card online. It took until 18:22 for the actual order to be delivered to the restaurant. Then another half an hour passes and I get a phone call direct from the restaurant... Asking how I would like to pay.(!) They had not received payment. Go online to the so-called 'live chat' with Urbanbite... Not exactly a chat as I sent several messages with no reply. Strangely, though the messages were received as Urbanbite replied by email as opposed to live chat. After several phone calls with the restaurant; Finally had payment confirmed. An hour and forty-five minutes later... Food FINALLY delivered. Urbanbite Ref. 853689 Dreadful experience. Will NEVER use Urbanbite again.
Urbanbite

Reply from Urbanbite

Dear Robert,
We are very sorry to hear about this issue. We take complaints very seriously and I hope this was resolved to your satisfaction at the time.

If you have any further questions or concerns then please feel free to contact us on info@urbanbite.com

The Urbanbite Team

Urbanbite Details

About this company

Urbanbite is London's premier food delivery service, dedicated to providing an exceptional takeaway experience from corporate clients to those at home. With a huge mixture of respected brands such as Firezza, Itsu, Feng Sushi and Wagamama, Urbanbite offers a range of tasty cuisine to your desk or your sofa.

Visit Urbanbite

Contact information

Call us on: 07702444149
We live here: Imperial Place 4
WD6 1JN Borehamwood
United Kingdom

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