Excellent site, allows you to use mobile or computer to quickly get an order off without having to search for telephone numbers and remember what people are having. I get it up on my ipad and pass around the room allowing people to add what they want to the order and pay by card or cash. its simple and stress free.
I wish I'd started using these guys sooner!!
Being able to get food delivered from the places that don't do delivery is just what the doctor ordered. The amount of time I'm going to save using Urbanbite is crazy!
My list of favourites has a new addition!
Placed an order recently with Urbanbite for some lunch for my hungry bosses and their guests that had been in a meeting for a few hours.
I was able to order food very easily and pay by card straight away which is perfect for a business ordering a large amount of food.
When i realised that i had missed something off the list i called them back asap and they simply added the item to the order no issues!
We got fast and efficient delivery and the food was excellent, with everything that i had asked for.
Would definitely use their service again!
My first order with Urbanbite London was a complete disaster. Placed an order thru them for Indian food to be prepared by local restaurant Curry Mahal at 17:54. Also paid by card online. It took until 18:22 for the actual order to be delivered to the restaurant. Then another half an hour passes and I get a phone call direct from the restaurant... Asking how I would like to pay.(!) They had not received payment. Go online to the so-called 'live chat' with Urbanbite... Not exactly a chat as I sent several messages with no reply. Strangely, though the messages were received as Urbanbite replied by email as opposed to live chat. After several phone calls with the restaurant; Finally had payment confirmed. An hour and forty-five minutes later... Food FINALLY delivered. Urbanbite Ref. 853689 Dreadful experience. Will NEVER use Urbanbite again.
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