This was the first time I shopped online outside US and I'm glad i picked Urban Industry. Customer service is top notch, products and prices are great, and shipping to US was wicked fast. Bought myself sneakers that was on sale - product was double boxed with their own branded box which i think was very very cool. Definitely not the last time im shopping from them. Great Job, Urban Industry. Keep it up.
Outstanding service from these guys, a tracking number was through as soon as I placed an order and product arrived extremely prompt! As a first experience with these guys I would highly recomend and will definitely be making further purchases with these guys
I was so happy how quick and efficiently I received my order less than 24 hours after placing it. Best clothing site in Britain. The service is second to none. The packaging is the bees knees too.
Checked out a couple websites for the item I wanted. Came across this one through a friends suggestion. Found it to be a simple straightforward website so I could order my item without the hassle some websites put forward. I wasn't sure where my item was delivered from, although I reckon it could have been from the US but my parcel came very quickly (ordered on the Wednesday got it on Saturday) I plan to purchase something else from there again later.
I was really pleased, Urban Industry sent me a discounted offer on some shoes gave me free postage and the shoes arrived in under 2 days from when I purchased them on the website. Outstanding.
I recently purchase Jason Markk trainer cleaner and my son has found it a fantastic product and as a mum it's great to see trainers/vans looking brand new and a son happy to clean them! I'm going to get him to clean my white converse next!
I feel the products in urban industry are hip and recent and at a reasonable price and the delivery specially is really quick... I have always introduced the site to my friends and they have enjoued it as well...
I have never had any problems with urban industry apart from a mistake I made myself while ordering. I purchased two of the same sweatshirt by mistake, but with the great service urban industry gives, I contacted customer service And my order was changed straight away. Honestly I couldn't put it down in any way, I'm always going to be a customer, there are items I still need to purchase.
My first purchase from Urban Industry was great. Quick delivery, easy to order etc.
I ended up returning the item as it wasn't quite right, but even their returns process was painless.
Will be using UI in the future.
I've placed three orders with this site now, the goods arrived on time and packaged exceptionally well. There are updates throughout the order process allowing me to completely track my order at sell times. Furthermore all delivery and returns are free! The product range is extensive and the prices very competitive. Finally, I'm a huge fan of the loyalty scheme and now qualify for 5% off every order in the future. Thanks urban industry for the pleasant experiences, I'll be back.
I bought some requested Levis 508s for my son's birthday and they were just
righ.t He was very pleased. They have a bit more give in them than conventional
Levis so although looking really tight they were still comfortable. (apparently!)
I was really impressed by the service from Urban Industry - not only did they have the product I wanted when I couldn't find it anywhere else, they also gave great customer service. I got a tracking number so I could check the status of my order throughout it's delivery, and ensure that I was at home when it was delivered.
WIll definitely shop with them again!
I only found out about Urban Industries website within the last two months and I wish I found it sooner. Good prices, good selection of trainers and really fast delivery. Oh and I loved the packaging!
Nothing but respect for these guys, have always come through with great service and top quality packaging. If the item is in stock, urban industry will always be opt he first place I order my kicks from!
Great website to start with, very easy to use and to navigate around. Secondly the range of street wear they have on-line is second to none. The payment process is stress free and very easy to use. And finally, the delivery is on point and both orders I have made on this site have arrived on time. I would 100% recommend this site to a friend.
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