Urban Sales and Lettings Online Estate Agents reviews

Urban Sales and Lettings Online Estate Agents reviews

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Review by confirmed purchaser

They are very helpful & more effiecient than a local Estate Agent & value for money.

The house that I have now sold in Sunderland, failed to sell with a local estate agent after four months of continual mistakes, of not letting me know when they had had enquiries & also shown potential buyers around. They even sent me the wrong initial details of the house for my inspection prior to publishing, what they actually sent was for a totally different property.

I eventually withdrew it, decided upon Urban Sales & Lettings to sell the house. Their staff are very efficient & helpful with lots of guidance, as to what to say in the description of the house, the photography is super, their publicity is second to none, also their website is very easy to use & submit any detail amendments or price changes. When they receive an enquiry it takes about 5 minutes to email & text you details of the potential buyer. I will be using them again in a month or so to sell my home. I would highly recommend them.

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Review by confirmed purchaser

Great service

It was easy to advertise my flat for rent via Urban Sales and Lettings, communication with letting agent was easy and efficient and new tenant was found quickly.
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Review by confirmed purchaser

Professional support all the way and easy to use web interface.

I found USL, well put together making it easy for private landlords to list, communicate, let and manage the properties with a stored property information handy when it comes to re-letting the property.
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Review by confirmed purchaser

Quite simply covers all eventualities.

This is a really flexible way to advertise a property. There are many 'packages' available to suit varied needs. I only wanted the basic package, and was a little daunted at the start, about the description, posting photos et cetera, but it turned out to be fairly simple. I did call them a couple of times to clarify some questions and the replies were clear and helpful. Hey in the end of the day it worked! what better result could there be?
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Review by confirmed purchaser

Excellent service

It was very efficient. It was on all the major website. I was notified about prospective tenants. All their details were given to me. It was let within a week.
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Review by confirmed purchaser

A thoroughly professional service at a realistic price

The service offered by Urban Sales and Lettings is as good, if not better than that offered by high street agents, but the price is realistic. They allow you full control of your listing, but help and advice on marketing is always available. I have used a high street agent in the past and paid ten times the amount, but received no more for my money. I had lots of viewings from the moment I listed my property and a fair few offers. I settled for very near the asking price.
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Review by confirmed purchaser

5 star indeed

Sold last week, saving 5k in fees. I used professional photos and had a floor plan drawn up as part of the package. I was happy to do my own viewings and excepted an offer after about 5 viewings. It was little hassle and well worth it for such a big saving! The service was excellent and would certainly recommend!
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Review by confirmed purchaser

Fantastic

Fantastic company. I sold my house this year and it has just completed. I was dubious about going online but am so glad I did. I chose urban sales and lettings as they were featured in the Sunday Times and had good reviews. They lived up to it. The customer service is excellent and they exceeded my expectations. The house 2 doors down was also on with a local agent and the photos urban took were far better, the appointment was booked quickly and the board went up within a week. I had to do the viewings myself which was tiring sometimes but again the house 2 doors down did about 50% of their viewings themselves as well, so there wasn’t much difference. When it came to offers they negotiated and the buyer commented they even helped with a few points on their mortgage. The sales has just completed and its all went very smoothly. I would use them again.
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Review by confirmed purchaser

Save thousands, accelerate your sale

It's simple. Using Urban saves you thousands of pounds and puts you in control of your sale. You qualify potential buyers before they come through the door, allowing you to really understand their potential. Ultimately you have the confidence that who you are selling to is genuine, saving the heartache, wasted legal fees and time of entering into a sale which subsequently falls through.

If you are wondering if people are surprised that you as the owner are contacting them and showing them around, the answer is 99% no. People actually seemed to appreciate the fact that they were dealing the owner, answering questions and giving detail that an agent wouldn't/couldn't be bothered to.

I held an open day one saturday morning, which attracted a lot of interest both prior to and on the day. I had multiple full asking price offers before people had left the property and I am exchanging shortly with a buyer that fits my timelines perfectly.

Oh yes, I also saved thousands of pounds in estate agents fees which has paid for half my new kitchen.
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Brilliant company, why use anyone else?

We sold our flat in east london with USL in 2013 and they were great. It was advertised very quickly and we had enquiries within 24 hours. The photos were also excellent. USL did all the negotiating for us and got us a price that we were very happy with very quickly. We also sold a house with a high street agent last year and the only 2 differences were that they did a couple of the viewings for us and charged us over £3000. For the sake of doing all the viewings ourselves and saving thousands of pounds, USL is definitely the way to go!
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Review by confirmed purchaser

Why bother with high street letting agents - USL found me new tenants in three weeks at nominal fee

I used USL for the first time. I found new tenants in three weeks. All I did was uploading my property details, and within hours the details were on major websites and inquiries started to come in immediately. Excellent communication and prompt response. I will definitely use them again.
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Review by confirmed purchaser

Potential tenants by the bucket load!!

This is the second time I have used this company. I have found tenants very very quickly. Easy to use website. Friendly customer service and advice. Terrific value for money. Compared to this service, high street letting agents are a complete rip off. Most charge 3 to 4 weeks rent just to find a tenant. Using this company I got my tenants at a fraction of that price.
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Review by confirmed purchaser

Excellent Service

We have used Urban Sales Lettings for the past four years to let our properties. It is an easy website to set up your advert and add photographs to help sell or rent your property. As soon as you have a potential client Urban Sales Lettings will text you and email you so you can contact the potential client straight away.
I will definitely recommend and will use them again in the future.
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Review by confirmed purchaser

Fast and easy

I have used USL twice now to advertise my rental properties after having a bad experience with another online advertiser. Uploading photos and the property description is easy and effortless. The property was advertised very quickly and communication from USL is very good. Enquiries from potential tenants are prompt and are even received over the weekend as well as week days (unlike another company I used when I had to wait until Monday to receive the weekend enquiries). I had to edit on one occasion and this was dealt with quickly and I like the "pause in marketing" which allows you to reference check the new potential tenant.
In conclusion I will not be looking for another advertiser I will be straight back to USL.
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Review by confirmed purchaser

Generally good service.

USLOE is generally good but they do not advertise your property longer than 2 months, this condition is found in the small print, after you have made payment.
Urban Sales & Lettings Online Estate Agents

Reply from Urban Sales & Lettings Online Estate Agents

Dear Mrs Bonsu,

Many thanks for your review and taking the time to provide feedback for us.

Any property listed for let with us is advertised for a three month period – however the average property listed with us is under offer within 3 weeks. We list any sale properties for twelve months, however a property listed for sale with us is typically under offer within 3 months. The purpose of our service is not to advertise for a period of time but to let or sell your property as quickly as possible. If your property is priced correctly it will do so within the average time frame and we are on hand seven days a week to assist you in a successful let or sale.

Kind Regards,

Bethan Forbes
Head of Sales and Lettings
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Review by confirmed purchaser

Good

Successful experience
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Review by confirmed purchaser

Excellent value for money

I wouldn't hesitate to recommend using Urban Sales and Lettings to sell your house. We received excellent support from the sales team throughout the process and have saved a considerable sum of money in estate agency fees. We're delighted, thanks!
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Review by confirmed purchaser

Great Service

Very pleased with level of service, have used Urban Sales a few times and will continue to use them, very professional, and good value.
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Review by confirmed purchaser

Very good and I would definitely recommend it

A great service really easy and good value for money.

Urban Sales & Lettings Online Estate Agents Details

About this company

Visit Urban Sales and Lettings Online Estate Agents

Contact information

Call us on: 0800 68 999 55
We live here: Calverley House, 55 Calverley Road
TN1 2TU Tunbridge Wells
United Kingdom

Category

Urban Sales and Lettings Online Estate Agents is ranked 3 out of 12 in the category Property Leasing Agent

Urban Sales and Lettings Online Estate Agents is ranked 5 out of 28 in the category

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