Tenant Finder is perfect for those with everything else already in place, as it handles the marketing in a simple fashion. All enquiries are emailed and text direct to you to deal with, and just incase you suffer a technical blip with the delete button they are also viewable on your account. I have recommended Urban Sales and Lettings to other Landlords as they offer a full flexible service unlike most high street agents.
Having tried to sell with a traditional estate agent, and made no progress at all, mainly because the agent's exorbitant fee made the property overpriced, I listed with Urban Sales and Lettings at a much more realistic price.
Whereas the agent had only managed 2 viewings in 6 months, the advert with US&L generated around 1 viewing a week. Furthermore, it was clear that viewers were sick of dealing with "couldn't care less" estate agents, and were delighted to be dealing direct with the seller, which in turn made the conveyancing process go more smoothly too.
The net result was a sale at a more affordable price for the buyers, which still gave me the same net proceeds as I would have received if I had sold through the estate agent at a higher price (including their fees).
No estate agent can ever sell your property as well as you can, and the enormous fee they charge bears no relation to the tiny amount of work they might do for you.
Having succeeded where an estate agent failed, I would never use an estate agent again. In fact I'm quite looking forward to moving again, and selling with US&L.
Urban Sales and Lettings were recommended to me by a friend when I decided that I wanted to sell my house but without using a traditional estate agent. Urban, Sales and Lettings had various sales packages on offer and I chose one that best suited me. The upfront fixed fee was what attracted me. Their website is very user friendly and I was able to upload photos of the property and the EPC without any problems. It also allows you to edit the details when required. The staff at Urban, Sales and Lettings were very efficient forwarding me the details of potential buyers for me to arrange the viewings. The For Sale sign was put up as soon as I created the account and a surveyor booked to prepare the floor plans. The property was advertised on Rightmove as soon as the floor plans were ready. Overall the service was fantastic and the days of the traditional estate agent will be numbered!
Urban Sales and Lettings provided a quick and easy service that allowed us to find a new tenant within a month. The use of the contract was a big help and we were able to get our energy certifcate through them too. Would recommend again and again.
I feel compelled to write an open account of my experiences with Urban Sales and Lettings.
I decided over Christmas to market my flat in London for sale. At the time there was no option but to use one of two local estate agents who had recently sold property on my Road. One agent valued the flat at 520k and the other 530k. Their fees were 1.5% plus vat which would about to just under 10k. I thought what do I do when I look for property, I go to rightmove, is there a way to gain this exposure and save 10k? I started to google and found a host of “Online estate Agents”.
I chose Urban because of the person who picked up the phone and an article I read in the Evening Standard about them. I paid the money and received a phone call within an hour explaining the process. The next day the photographer called me and I booked them in with the tenant. To be honest comparing my professional photos to other estate agents, mine were far better, wide angle, light, I was very impressed. The floorplan needed a few tweeks but that was done promptly without any fuss. He valuation report they provided was accurate and actually gave me information about other sold property rather than a figure plucked from the air. I approved my marketing and went live with a price of 540k. For the first weekend I managed to book 3 viewings, I live in Sussex so I needed to book the viewings on weekends as I didn’t want my tenant showing people round. All were very impressed with the flat and I felt sure we would get offers, but received none. The second weekend I booked 8 viewings, again all very polite and loved the flat but no offers came! I couldn’t believe it to be honest and started to wonder how many weekends I would be driving to London and back! The third weekend I booked 5 viewings and 3 offers came in the following week. Urban negotiated back and forth on my behalf and we ended up getting to full prices which I am delighted with!
It was tiring doing my own viewings on a property I didn’t live in, would have been ok if I was selling my home. Also getting honest feedback from viewers is difficult when you are the vendor as people are generally polite! Urban started collecting feedback after the viewings which worked well. Urban sent the memo of sale within 2 days which was very efficient and the whole process of finding a buyer took 3 weeks.
I am amazing and delighted that I have saved over 9k from a little more effort on my part. The staff are knowledge able, available and pleasant to deal with. Thanks Urban, I wouldn’t go back to the traditional route, and I will be recommending you !!
Sold our London home for over asking price! Used this company as had been recommended by a colleague. From day one I found the staff helpful and professional. I went for the basic package with photos and a for sale sign. The home visit was done in around 3 days and we were on Zoopla and Rightmove soon after. I quite enjoyed the experience of showing potential buyers around, there were however a few wasted viewings, only to be expected I suppose. Once under offer the staff handled everything through to completion. Absolutely first class service but the best bit - I saved myself enough to buy a new kitchen in our new home!
Selling or buying a home is rated as one of the most stressful experiences that any one ever undertakes. However all of this is alleviated when using Urban Sales and Lettings Online Estate Agents who are rightly rated Britain's No1 in their profession. Their recommendation came via word of mouth and we are so thankful that we decided to investigate further before placing our home in the hands of a local estate agent. I've spent some years in PR and listened carefully to the sales pitch of the representatives of these agents, but had also carried out research as a prospective buyer (I suppose you could call it secret shopping!!) before their visits. It was interesting listening to their claims, when in fact, my experience had been somewhat different.
Following our initial contact with the Team at US&L all our enquiries were dealt with immediately either by phone or EMail and they were hugely supportive and informative. Photographs were taken, sales board provided and arrangements made for an EPC all within a matter of days. Once we had written our property description we were ready to go live and soon started to receive requests for viewings and now we are delighted to have accepted an offer on our property in less than 5 weeks. To coin a phrase - Urban Sales & Lettings does what it says on the packet - well done team!!
I have used Urban Sales since 2009 and would not hesitate to recommend them. Although I am an experienced landlord and their service is perfect for me, at the same time they make the process simple and straightforward for the first-time landlord too.
I have sold a number of properties, using a variety of methods. Without a doubt if you can do the viewings yourself then Urban Sales and Letting are by and far the best value for money option going. Always Helpful and responsive, I would heartily recommend them.
Advertised flat before Christmas as completely refurbished ,work still in progress ready sometime January, No pictures uploaded as work not finished. Picture of outside posted and floor plans. Your company then sorted out the referencing for me and my tenants are moving in on 14th February a time mutually convenient for me and my lovely new tenants. An excellent way to let a property and you get to choose the tenants! Would use Urban lettings again
We have used urban sales and lettings many times before. it's easy, quick and saves us a lot of money eachtime .we are in control of the viewings and the tenants or buyers and we would definitely use you again.
yes sign went up in a matter of days our photos and details were on major sights within a week we received e mails and texts promptly about viewings we had a lot of people interested one couple from yorkshire still want our home but are waiting for the sale of their house. very happy with the whole service thank you jenny reynolds
I have used Urban Sales and Lettings twice to let a flat. On both occasions the flat was let within a week. You do, of course, have to deal with viewings yourself but I find that has the benefit of allowing you to meet prospective tenants and get a feel for what they are like. I paid for Urban Sales and Lettings to do the referencing for me which they did very efficiently. Everyone in the office was very helpful whenever I rang up with a query. I would definitely use them again although it should perhaps be mentioned that my flat is in a desirable area where properties all seem to go quickly so that using an online agent works well.
5 viewings booked in within 24 hours; 8 viewings, 3 offers - one at full asking price - and sorted within three weeks! The service from Urban Sales & Lettings could not be bettered. The photographer was great; questions I had about how to do things were answered promptly and reliably. Once we had accepted an offer we were guided through the process. If you have a house in a sought-after area (we were in Docklands) I cannot see the point of an ordinary estate agent. People who are keen will look on-line. Maybe we were just very lucky but it is definitely worth a try if you are serious about moving.
If you are confident that you know the value of your home, why employ an Estate Agent at 1.5-2.5% plus VAT to sell your house? The added value of traditional Estate Agents when the housing market is buoyant and your house is in a frequently viewed area is limited unless you really dont feel comfortable showing stranger around your house. Urban Sales and Lettings fixed fee (incl EPC, Floorplan and Sales Board at the front of my house) helped sell my house for me and the money saved can go towards the Stamp Duty payable on your next house. Even if you sell via Estate Agent in the end (because you can run both at the same time) the nominal cost of £ 250-350 is a great option to play. Very happy to have beaten the traditional Estate Agent at his own game.