I was recently trying to use my US Air miles to buy a ticket, i was apparently 60 miles short of the amount that I needed -- their system for using miles is very very confusing. Different flights during different hours on the SAME day can be different amount of miles, even to the same destination!! Didn;t make sense. Ended up paying with cash for the ticket, and my miles are still sitting there unused... whats the point?
Vol Paris - New York avec correspondance à Philadelphie. Correspondance annulée sans aucune information des passagers, puis obligation de passer une nuit à l'escale, file d'attente interminable au comptoir pour tenter d'obtenir des explications, personnel particulièrement désagréable.
Par ailleurs service à bord inexistant et nourriture très mauvaise et insuffisante.
Service poor in flight and on the ground. Delays and disruptions both ways. In flight service - one drink over 6 hours! Food very poor. Would never use them again. Although aircraft breakdowns are an unavoidable nuisance we were checked onto United Flight the next day by US Airways to a different destination but bumped off that after queuing for check-in and had to check in again for US Aiways Flight to original destination. Daughter and baby waiting for 4 hours at CVG wondering where we were!
Food was great, Drinks were great, Stewardess were great, offered to help with bags, pillows, they really did their jobs. No problems boarding the airplane, I have a great 8 hour flight, No problems at ALL. And the complimentary wine sealed the deal