USC reviewed by

Penicuik, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Absolutely shocking service

Okay i so paid for a t-shirt on thursday night i paid extra for saturday delivery so saturday comes i get email from yodel which as soon as i saw it was them i knew the order was not arriving anyway i phoned yodel to see if it was out for delivery and they said no as usc had not advised them it was saturday delivery which angered me so i had to go into a usc in town and buy the same t-shirt so i called usc on the monday as their customer service is closed on wknds and i told them on monday that i did not want the order and wanted a refund to which they have says okay but you will not be getting a refund until we have the parcel back they told me that they have been in touch with yodel and advised the courier to return the parcel to them its now wednesday and my parcel has been out for delivery everyday this week without any attempted deliveries and with usc telling me each day they are on top of this and yodel are returning the parcel to them clearly yodel just do what they want but it angers me at just how usc are not willing to take any of the blame for this so my parcel is sitting in the back of some incompetent yodel couriers car and usc are unwilling to refund me even though theres now way of me getting the parcel now that yodel have said that they are returning it to sender!
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