Usenext reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Watch out - I found it hard to leave once you start your trial and subscription.

I've been using Usenext for over a year. The service has been OK but you have little idea what you download until you do and I would guess most content is pirated and therefore useless and it frequently contains viruses. It was OK for watching some US TV series but I got a bit fed up after a while and decided to cancel my subscription. I did this and cancelled the paypal automatic payment as well. It seems matters then got a little out of control. I received an offer of another free trial which I did not take up and despite this Usenext confirmed I needed to take no further action. I assumed all was well at that point. But then I started to get demands for payment for access after our agreement had been cancelled and after my access had ended. These demands included penalty charges on top of subscription charges that I did not want and could not use. The demands included links that required my response but directed me to missing pages. I tried to communicate with them but they use a message portal which does not confirm the content of your message for your records and invokes the usual numb call center reply. In the end I had to send a recorded letter to them. If I subscribed again, which is unlikely after my recent experience, I would confirm my cancellation by recorded mail so that I can not be scammed.

Usenext - subscribers will come and go. This has to be their decision. You rightly have control and allow access after payment up front so you can not loose. Trying to trap customers will mean they are less likely to return. I would probably have come back for a while after a break of a few months but not after this experience. It is simply not worth the hassle.
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