I love what USN have to offer, great service, great price also fantastic after care. Each item has a description of what it's used for. I fully support USN and recommend it to my clients who also benefit from them.
Placed several orders with USN and have received excellent service. Deliveries arrive on the day the confirmation texts and emails say the delivery will arrive, and goods arrive in the specified delivery window on the day of delivery, and it's usually next day unless the order is placed over the weekend.
My son has been using the products for a few weeks now and he states that he has noticed the benefits in using the USN suplements rather than just relying on a varied diet alone. In the space of 4 weeks he has managed to gain 3kg in lean musce mass, where as before using the dietary suplements he had issues trying to gain weight. He will probably continue to use USN products to complement his dietary intake while he continues to play rugby.
When order placed, no conformation email sent, no order status update, no way to check when parcel was arrival, no conformation call or txt with option to choose another delivery date. All in all a fairly poor delivery service.
Placed order and had call the following day from customer services explaining 1 item out of stock and options available. Had text same day to say goods dispatched and text next day advising time of delivery. Great all round service,
Ordered my goods Monday evening and received the Wednesday morning. Even got text message updates. 10 out of 10 for service and that was even before I had tried to products. Top products and can notice the difference in a week compared to other supplements that I have taken for months. Will not change again!
I love USN products, they have everything that I need. You can buy cheaper, but USN is a brand that you can trust. Lots of helpful advice on the website. If you want to get in shape, sort out your nutrition and get the USN products for you
Ordered several times with USN. Delivery compared to competitors is very slow. USN do not answer your emails or acknowledge them which I think is totally unacceptable and unprofessional. Recent delivery address was changed correctly by text to their courier and accepted and yet the courier chose to deliver to my home address when instructed differently. USN refuses to accept responsibility yet I was the one inconvenienced at my daughter's and instead of spending time with my new baby granddaughter I was chasing where a parcel was and waited indoors for the parcel for 2-3 hours. I had to insist that USN actually contacted the courier!!! Spoke to someone called Vanessa who instructed me to send an email so that they could sort out some form of compensation. Email was never acknowledged so I had to phone a couple of times to chase! I eventually spoke to a Manager who said as far as he was concerned they had done nothing wrong!! No compensation so why I was asked to forward an email wasting more of my time I don't know. If I can get the products elsewhere I will especially when the Manager said that all I was looking for was something for nothing! totally untrue because it was his staff who offered the compensation!!! The company is totally unprofessional as they do not accept responsibility for their courier which they should. Given one star but they are lucky to get that. Sorry not the service I would expect from an organisation of USN magnitude.
The hyperdrive NO, I love how it says will cause paralysing on your face, well near enough..... so I went for 2 scoops, tingles started right after drinking, I wouldn't mind tasting the other flavour though I had fruit punch and it smells like almonds or marzipan. Still I drink it, come on,, ive even started broccoli, theres so many bigger problems in the world... Its awesome though, get mad vascularity on my biceps which I find quite hard to get. Could just be my #gains or development, but this is definitely adding more! either way try it out, good stuff.
Originally I wanted to buy 6 different products, 2 of which were out of stock at the time, so I placed an order for the 4 items they had. After 6 days I hadn't recieved anything except a feedback email, so I called USN. Vanessa on the other line was very polite and dealt with my problem quickly, although the next day delivery only contained 3 of the 4 items ordered. I spoke to Vanessa again and she organised another delivery for the remainder; overall the order took 8 days including two follow-up phone calls.
This was the first time I have ordered from USN so hopefully this isn't repeated.
The website was clear and easy to order the product. The product came on time and I even got a text with a specific deliverly slot, no hassle. Most of all the product was excellent and I will be using USN products again.