usrentacar.co.uk reviews

usrentacar.co.uk reviews

Excellent
9.1
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Review by confirmed purchaser

Very easy booking, voucher came when they said it would. Good low deposit.

The booking process was easy and quick, confirmation as promised, will re-appraise after the actual rental period in June.
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Review by confirmed purchaser

Good service as before

Spoke to customer services via online chat to clarify a question which was answered immediately and solved the query
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Review by confirmed purchaser

Clear and easy to use with all inclusive charges

Website is clear and easy to use - all inclusive charges mean there should be no surprises from US suppliers. We have used usrentacar for many years now and will continue to do so We would highly recommend them.
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Review by confirmed purchaser

exellent

You always answer direct on e-mail.
The cars are always perfect.
There is only one word for your service EXELLENT.
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Review by confirmed purchaser

3rd time with this company

Already has 2 previous rentals without a hitch, just booked my 3rd with USRentacar, again best price from everyone beaten.
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Review by confirmed purchaser

Best price, simple to use website, excellent customer service if you should need it.

Booked for Orlando and they were considerable cheaper than other well known online car rental companies. They have a wider choice of suppliers and you know which supplier you are actually booking with.
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Review by confirmed purchaser

Car booking

Nice and helpful people when contacting. Only negative was couldnt book online. Tried 3 times.
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Review by confirmed purchaser

Great service year after year.

We have been using USRentacar every year since 2008 for our visits to Orlando and they have always been very good value for money.
When you call them with a query they have been extremely helpful and we always feel confident using them for our car hire.
Staff are friendly and courteous and a pleasure to deal with.
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Review by confirmed purchaser

Misleading statements, no response to complaints

We booked via this website as they claimed 'Fully inclusive car hire' and 'there are no additional insurances that you need to purchase locally'. When you get your voucher, it states: 'Your insurance does not cover tyres, windows, the roof, the underside,the interior of the car and the loss of keys'. Hardly inclusive cover then.

I mailed about this 3 weeks ago and have had no reply.
U.S. Rent A Car

Reply from U.S. Rent A Car

Hi Michael,

Thank you for your review. I can confirm that we do offer fully inclusive car hire, at the time of booking you were offered 3 separate insurance types, Silver, Gold and Platinum, you opted for the Silver rate and agreed to the terms and conditions of the hire. The terms do point out that the tyres, windscreen and undercarriage are not included within the hire, as does the page that displays the vehicles, its also noted in our FAQ's and our dedicated what's included page also shows this.

https://www.usrentacar.co.uk/terms.aspx
http://www.usrentacar.co.uk/FaqDetails/what-is-the-difference-between-silver-gold-and-platinum/7
http://www.usrentacar.co.uk/whatsincluded.aspx

I have searched our system and can find no email from yourself, if you would like us to reply to your email please send it again to info@usrentacar.co.uk or alternatively you can use our live chat facility via our website or call us on 0845 226 8523.

Kind regards,

James,
USRAC
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Review by confirmed purchaser

Easy and straight forward.

Easy and straight forward.
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Review by confirmed purchaser

Easy website

Was looking for car hire in Las Vegas and found this excellent site and booked our hire car at a very reasonable price.
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Review by confirmed purchaser

Have used us rentacar many times and always receive a good service

Have used us rentacar many times and always receive a good service.
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Review by confirmed purchaser

Great service as always - would not use anyone else

I always use US rent a car. They give great service and are great value
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Review by confirmed purchaser

Great service

Booking a car through usrentacar couldn't be easier, clear and simple to follow, best choice at the best price every type of car to suit whatever your requirements, hassle free. Just sit back and wait with peace of mind knowing you have made a wise choice and easy trouble free start to your holiday
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Review by confirmed purchaser

A very competitive price received

I asked the owner of the villa we are renting in Florida to recommend a car hire site. He gave me this site. I was delighted that in comparison to other sites I had sourced this site provided what I required a lot cheaper. It was very easy to use and I would certainly recommend to others
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Review by confirmed purchaser

why look elsewhere

Excellent price and very good communication this is my fourth booking so they are obviously doing something right,
highly recommended
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Review by confirmed purchaser

supurb service supurb prices

used usrentacar last october ,hired 12 seater van with dollar orlando airport, pick up within 25 mins no problems whatsoever a nice clean van at a very reasonable price. booked again this year fully confident of same level of service
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Review by confirmed purchaser

Fast efficient booking and the price was god

I searched everywhere on the net for a car out of Boston. the big problem with others was how much they charged for an additional driver and yet you on a gold booking supply an additional driver AND a tank of petrol. Well done US Rent a car
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Review by confirmed purchaser

Great system, easy to use

Used this company for the about the last 6 years. Very good pricing, always check with car company direct and US Rentacar has always worked out cheaper. Never had a problem and great that we can leave a deposit of just £50 to secure the booking. Used again for 2014 trip.
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Review by confirmed purchaser

Outstanding service very professional company.

I have used usrentacar for many years , the service is excellent, what you book is exactly what you get. The staff are very helpfull to ensure your trip goes without any problems.
I would recommend them to everyone.
Well done

U.S. Rent A Car Details

About this company

Car Hire in the USA and Florida with U.S. Rent A Car

Visit usrentacar.co.uk

Contact information

Call us on: 0845 226 8523
We live here: Westmead House
GU14 7LP Farnborough
United Kingdom

Category

usrentacar.co.uk is ranked 3 out of 38 in the category

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