usrentacar.co.uk reviews

usrentacar.co.uk reviews

Excellent
9.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
634 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great experience so far.

Eventually found this site having looked at many direct & indirect links to car hire sites. Having found the site I was impressed with: the ease of use, the price of the hire, then clearly offered additional insurance cover, the platinum appears to cover all my requirements, Then for a small charge a cancellation option, following on an option to pay just £50 deposit. All seems very positive & impressive so far. I am looking forward to my trip, hopefully the rest of my experience will continue to be as successful as the experience so far.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy to book with a very good service

Would recommend this company to anyone wishing to hire a car in Florida
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Florida, here we come, hope you're ready.

The process of booking was simple after being given a choice of rental suppliers with their relative prices. A printout of the booking was made, luckily because the confirmation e-mail was not received. A short phone call the following day and the email was received almost immediately.
I would recommend usrentacar to family and friends.

Clive Hill
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

top us rental site

I would recommend usrentacar
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Simple to use website with transparent conditions and great prices

I read about usrentacar first time in a blog. Then oppinions about the company were rechecked in other forums too. All comments were very positive. I also made price and condition checks on competitor and car rental company websites, found usrentacar very good. I also needed to have a call with customer service once for a reason (below), she was very helpful and kind.
The only tricky point I need to mention is the price creation scheme in different currencies. The exchange rates are very differ from official rates. Ex. a quote in GBP is much chepar than in USD, the exchange rate was around 2.5!!. Finally I made my reservation in GBP. So for me this was not an issue, except I would haven't noticed it and would have made my reservation in USD, as I wanted to do it originally due to my Visa card.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Reliable service

This is the third time we have used this company and every time we have received excellent service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

They´re the best car hire in the USA

I recomend usrentacar for car hire in USA because I have used yours service for 12 years whith zero problems.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very efficient, helpful, friendly service. Impressive.

Would recommend this company, extremely helpful. Very efficient and prices are very competitive.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, booked for the last three years and faultless

Would highly recommend USrentacar for anyone booking a car rental
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great competitive prices

Have used usrentacar for a few years now and have never found a better price for car rentals in Florida. What you pay is it, nothing extra to pay when you pick up the car at Orlando airport, excellent company and wouldn't hesitate to recommend them.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great web site, easy booking.

Easy to use. Fully explained knew what we were getting.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Hopefully service will be as good as it has been in the past!

When the bookling was made and I gave my card details to your staff member, Kelly, and requested that £50 deposit be taken from my account, I was contacted by the fraud department of the card company who notified me by telephone that as well as the deposit being requested the whole amount £218 was also requested. The outcome was that I authorised the payment of the £50 deposit but declined to authorise the payment of the full amount.
My account was closed and a new card and account is to be opened on my behalf.
The only reason I authorised the payment to go ahead is because I have dealt with US RENT-A-CAR in the past and have always had excellent service and I am certain this will continue.

Andrew Irvine.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

They were good when things went wrong

Last time I booked a hire car with usrentacar I had problems with the supplier at Orlando however usrentacar sorted everything out exactly as they said they would .They now have my custom permanently.Well done usrentacar
Mr Astley
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Best rate around and very easy to book exactly what we required

We going on a four week holiday next year and as such will be hiring a variety of vehicles at different locations.

I have consistently found them to be the cheapest supplier and find the booking process to be very efficient and easy.

Pay the extra cost of £5 per week and you can make unlimited changes to your booking too!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Pity USRentACar don't live up to expectations

Have used this company a few times. Twice now, the codes on the voucher have not provided the cover expected in the US and Dollar Car Hire each time state the voucher codes are provided by USRentACar and they have to adhere to them. Had to change my booking this time due to a cancelled flight and USRentACar would not honour the 'price match' as they had done when I booked it (less than a week after booking it), and if I wanted to cancel the booking I would lose my £50, which would then have cost me more than booking with another company, so they had me every which way. Shame that this inconsistency and poor customer service means I won't be using them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very professional and easy to talk to

Give this company a try they are really quick and helpful
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good value and the ability to chose a car by people number, luggage and 4x4.

Always cheaper than everyone else for the car you want ie ability to see how many people it will hold, 4x4 options, luggage capacity and the option to have more than one person licensed to drive it.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

There was no stalling with the booking

No issues with the booking so far thought the options available with the insurance was excellent.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good service from friendly staff

The staff gave me options and advice about vehicles and prices, without making it feel take they were just trying to make a sale
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy and simply good value.

We've travelled to the USA a number of times and nearly always been caught out by additional charges to hire cars. What a refreshing difference this made, with a guide on not what to accept too! Will use them again.

U.S. Rent A Car Details

About this company

Car Hire in the USA and Florida with U.S. Rent A Car

Visit usrentacar.co.uk

Contact information

Call us on: 0845 226 8523
We live here: Westmead House
GU14 7LP Farnborough
United Kingdom

Category

usrentacar.co.uk is ranked 3 out of 38 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.