Easy to use website and excellent email support. They let me about a litte known ammendment of Florida state law that now reqiures forigne licence holders to also supply an International drivers permit, (even the hire companies wre unaware !)and this week also let me know that this law is not yet going to be enforced by FHP as there is some confusion on whether it cotravenes the Geneva Convention.
Have used them about six times and have always found them to be competitive. We've done something slightly different with our car pick up and drop off this April and our email queries were dealt with promptly and comprehensively.
Web site also very easy to use and navigate around
I have used usrentacar a number of times with pick ups in various states of the USA , and I've always found the website easy to use and the prices are very competitive, I have just booked my vehicle for this year in Florida.
Sorted out my Guaranteed Ford Mustang for my trip to LA, later in the year. All done online in seconds and the price and vehicle confirmed within a few hours.
Customer service were easily contactable and went through any questions i had.
Brilliant and 5 stars.
iT made a reservation and 1 car rental from date 02/04/2013 to 15/04/2013.the account number is [External link removed],whith the company [External link removed] miami florida [External link removed] confirmation,prepaidrental voucher [External info removed]. removing the auto company had only units commanded by contract from 04/02/2013 to 03/03/2013.
the manager verieied it was wrong of you to send in 2 contracts whith the same date,which caused us many problems at the airport.It is requested please send to the company External link removed],remaining contract dated 04/03/2013to 15/04/2013.
as units will know this already all payments.of course we are grateful pleasew act quickly,courtesy [External link removed] and send request to please back to us that manager"s request,we must presente at the airport with the new voucher,shortly.
I aprecied your attention ,than a send tre email e no response.
my Best Regard Jerry Sasson (Email email@example.com)
Very user friendly website with competitive rates. Have used on previous occasions without a hitch and would be happy to recommend to others.
Sandy found this review useful
Good service, good quality cars, good value for money. Very helpful on the one occasion I had to change a booking. Would recommend.
Each time I have booked with usrentacar.co.uk it has been quick, simple , efficient and VALUE for MONEY. The impression is that if there was a problem help is just a phone call away.
I always come back to them after comparing the others.
We have used usrentacar to hire a car in Miami for approximately 6 years or more, we have never found a car cheaper (not even with the rental company) nor easier to book. When contacted they are always friendly and helpful, we wouldn't book through anyone else.
Have used us rent a car on a number of occasions in the past and have always been very happy with all processes from the original booking to collecting driving and returning the car.
Would have no hesitation in recommending them for car rental in the US
Efficient and reasonably priced. US rentacar offers a number of companies to select from. This will be my 4 time using US rentacar.
I have and will continue to recommend them.
Our third reservation and all worked very well as normal. Your prices are very competitive and the ability to guarantee a Mustang Convertible is a real triumph. Why can't the mainstream hire companies do that? (Apart from at a massive premium)
I have used this company for nearly 5 yrs now and have always been more than happy. On the rare occasion that a supplier has let me down, USRentacar stepped in and sorted the problem for me.
Very clued up on all aspects of their product and more than happy to discuss and help you out with any queries you may have.
I have just booked a car through them again for this year (still the most competitive pricing I have found) and would not hesitate to recommend them.
I allways book with usrentacar because when I collect I get no hassel because of the easy to use booking procedure I have everything that I want and need .
Also the price I pay cannot be beaten
The rental agency [External link removed] took forever to pick us up and once we got there it was difficult to find the booking as they did not know there own Internet details in order that I retrieve my booking.
The cost of toll fees was far in excess of any other hire company used in Orlando to date.
The journey to the collection point was too long and the return will need to be carefully programmed in to ensure I arrive on time for my return flight.
Use another company.
We have booked car hire in Florida twice a year for several years now and usrentacar.co.uk are always our first choice. They nearly always have the best prices and choice and the procedure is simple. When I have needed to make amendments a phone call has sorted things out without problems or penalties.
The reservation process is simple, website easy to understand and pick up at alamo great. used usrentacar 4 times now picked up in Sanford, Florida. Orlando, Florida. LAX, California. and this year will be at orlando again. Always cheapest & easist to book. The reason for the loss of 1 star is that I always take the option to have the sat nav delivered to my home first as it is cheaper. But when I took it to LAX it did not work and I still have not recieved a refund, so this year I will be picking it up in Orlando.
Booking with USA rentacar was pretty easy and I have used them a couple of times but this was the first time I have booked a large SUV. Only issue I had with description of the Chevy Tahoe I booked was that it says it has seating for 7 and space for 4 suitacases, in fact with 7 seated there is only space for two.
Overall good service and the app is brilliant and I have booked again for my trip to LAX, using Alamo again so I hope queues are not as bad as Christmas at Orlando Airport.
I have used USRentacar as they work with a number of vehicle providers and are able to gve a really good deal with plenty of choice.
All the necessary information is given before deciding which vehicle to go with, and all charges are explained in simple terms.
Have booked a car for March 2013, so hoping that the final delivery will be just as simple.
I discovered US rent a car a number of holidays ago and while the web site can sometimes lock up, i've always found what i've been looking for either standard saloon, SUV or more commonly people carriers. The site provides a clear price with what you get for your money described in full. You can pick up the phone and ask a question in working hours, the staff are polite and if they cannot answer your query strainght away, they get back to you either by phone or e-mail. I've had no drama's to date regardless of airport of entry or vehicle supplier.
While shopping around may trim the odd pound of the potential cost, the peace of mind of paying in pounds and knowing exactly what you are expecting at the other end of a long journey more than makes up for shaving a few quid off the price.
I have and will continue to recommend US Rent A Car to friends and family.
I use usrentacar every year when I go to Orlando. Have always found them the cheapest and the website is very easy to use. Also when we get to the airport we never have to wait long to pick the car up which is great. I have told many people about this website and they also use it now. Highly recommended,USE THIS WEBSITE!!!
They were the best comparison site that I went to. I was directed to their contact centre and spoke to someone in less than a minute no hanging around pressing loads buttons for numerous options.Great!!!
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