I found V-Flyer many years ago (I think it was still called Virgin Flyer in those days). It's a really helpful site - the seat maps and seat ratings are great, much better then those on the [link] own site.
I found it invaluable in my early flying days to find out the best ways to earn airmiles, increase the chances of an elusive upgrade at the airport, and also found some very generous members who would sign me into the Clubhouse as their guest if they were flying the same day as me. For no other reason then I was a member of the site.
I think a former user seems to have got a bee in his bonnet and seems to find it worthwhile posting the same negative reviews. Not really very constructive or helpful. Unlike the site - many of the users frequently knock [link] when they don't agree with policies.
I use many travel based fora and I can honestly say that V-Flyer is the most welcoming of the bunch, Newbies with repeat questions are frequently helped to answers to any aspect of the Virgin experience and unlike on some other fora, attacks on individuals are quickly squashed. The wide range of membership experience means that frequently posters know more about Virgin's operations than some of the on line Virgin staff seem to and they frequently post constructive criticism of aspects of Virgin service, especially when new services are introduced - apparently without customer consultation - the infamous cheese trolly being such an example,
Helpful members, useful info, more tools than Virgin Atlantic provide on their own site. They don't suffer fools gladly there though so be careful if you're looking for blind sympathy about ticket changes or fees